
USA Direct Auto
Houston, TX

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Rockey Tupag made my experience very good with USA direct auto a person who makes sure you are satisfied with your experience. I appreciate all his effort and time he took with me. Thank you again. auto a person who makes sure you are satisfied with your experience. I appreciate all his effort and time he took with me. Thank you again. More
I do not recommend this dealership to anybody, purchased a car from outside of Texas. They were very attentive until all the paperwork was signed. They delivered me a vehicle with no driveout plate. No pape a car from outside of Texas. They were very attentive until all the paperwork was signed. They delivered me a vehicle with no driveout plate. No paperwork in the vehicle. This was done August 13th of 2025. We are now at September 16th. 2025 still have no plates. No way to legally drive this vehicle in New Mexico. They don't return phone calls. I have received no emails since the vehicle was delivered. So basically I have a 3,000 lb paperweight sitting in my driveway that I cannot drive and my first payment is due in a couple of weeks. Several things in the vehicle do not work that they said did. This place has no communication skills horrible after the sales service. Looking into hiring and attorney at this point to try to get the plates so that I can drive this vehicle. Again, I would absolutely not recommend this car lot to anybody. More