US Auto Sales Macon
Macon, GA
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9 Reviews of US Auto Sales Macon
Service was great prices were not!. They didn’t bother offering to show me the Carfax until I was signing the papers for the sale. I felt a little intimidated but I was too far into the sale to pull out. offering to show me the Carfax until I was signing the papers for the sale. I felt a little intimidated but I was too far into the sale to pull out. I felt a little intimidated after all I had gotten approval. They didn’t bother showing me the Carfax until I was signing the deal that sucked! The Car had a fender bender on it and I didn’t want a car that had been in an accident. Other than that I am enjoying the car. More
If you are searching for a vehicle and looking for professional service, let Mr Jamal Berry assist you in your car buying experience. You will not be disappointed. professional service, let Mr Jamal Berry assist you in your car buying experience. You will not be disappointed. More
WORSE REFUND EXPERIENCE EVER! If I could give negative stars I would. So I went to this dealership one week ago to purchase a vehicle; I decided not to after I made my down payment If I could give negative stars I would. So I went to this dealership one week ago to purchase a vehicle; I decided not to after I made my down payment and in the process of signing my paperwork. I was told by the assistant store manager that in 7 days my money would be refunded back to my account. Guess what today makes 7 days and the money is NOT in my account. I called this morning to speak with the store manager Marcus. Very rude and unprofessional is an understatement for the way he cut me off in the middle of what I was saying. He begin to tell me, " I processed it yesterday that's why I had Shannetta to call you for your card number." First of all, my refund process should have started the moment I decided NOT TO PURCHASE! Well sadly to say, if it was processed yesterday, my bank would show a pending deposit by now. Needless to say, I have had to go a step farther with this. I guess because it's not one of them they don't understand people need their money. When I called yesterday, I was told, the person whom I asked to speak with was not at work and had their calls transferred to their personal cell phone. What kind of business is this? You know you work hard to pay for things you need such as medicine, rent, mortgages, insurance, and anything else in which you want and need. You go to places and feel like ok they're trust worthy because of the picture in which they paint for you; however, as soon as you don't purchase from them BOOM it's pure xxxx to pay. Nobody has called to even apologize about this matter. In the mean time, I'm online writing reviews and doing complaints. I WANT MY MONEY! It took seconds for my card to be swiped and I should have been able to come in the store and swipe to get my money back. A friend of mine friend went through almost the same thing to get her money back and I REFUSE to be the second victim about my money. I can't express how important it is to have consistency when you are in ANY type of business. Even their corporate office attempted to give me the run around. I will email ever office in the state so that I can get my money back if I have to. By the time I'm finished, they'll do thing how they are supposed to: sign your paperwork then make the down payment! Don't be afraid to show that final cost off from the beginning. I hate businesses that keeps the facts away from you. More
The best salesperson Ronnie Andrews Mr.Ronnie Andrews was the best salesperson that i ever came in contact with...I've been trying to get a car for at 5 years ans its always been a back Mr.Ronnie Andrews was the best salesperson that i ever came in contact with...I've been trying to get a car for at 5 years ans its always been a back and forth situation like you need a co signer you need this etc...but when i tell you im so grateful of this guy being able to put me in a car...its been a long journey but im finally in my dream car which is a 2015 chevy cruze...i will recommend any one who ready to drive off in your dream car he's the man to see...Mr.Ronnie Andrews your the best😁😁😁😁# TeamDrew...come out riding instead of disappointed...us auto sales in macon is the spot.. More
Jamaal is the real MVP! Jamaal is amazing! I talked to him for a few days before I made the hour and a half drive. He assured me he would get me in a vehicle I wanted. He was Jamaal is amazing! I talked to him for a few days before I made the hour and a half drive. He assured me he would get me in a vehicle I wanted. He was very patient and very kind. He isn’t like other car sales man that are just trying to make a sale. Best car buying experience I’ve ever had! More
Jamal Berry is an amazing salesman! Jamal Berry sold my sister & my mother their car, I went in just to asked a question and drove off in a 2015 Chrysler 200 with no problems. Jamal Berry sold my sister & my mother their car, I went in just to asked a question and drove off in a 2015 Chrysler 200 with no problems. More
Very honest & will to work with you We don't have great credit and needed another vehicle. We visited several "buy here, pay here" car lots and were disappointed in the service and sele We don't have great credit and needed another vehicle. We visited several "buy here, pay here" car lots and were disappointed in the service and selection of vehicles. We actually found the vehicle we purchased online which was located at the US Auto Sale Columbus store. We went to the Macon store and spoke with Jamall about it and started to process to see if we qualified for financing. He was up front an honest about everything and didn't try to sell us on anything. The process did take a little time but that was to be expected. Once we were approved for the truck they put in a request to have the truck transported from Columbus to Macon the very next day. When they called to let us know the truck had arrived we went to look it over and walked out with a NEW truck for our family. The whole process was smooth and easy. All the sales associates were very friendly and helpful during our time in the office. We would recommended US Auto Sales in Macon to anyone looking for a vehicle! More
Too Much Time Wasted There I will say they put my wife in a car and that is the reason we went BUT when you show up at 10:45am on a Saturday morning and they don't get through w I will say they put my wife in a car and that is the reason we went BUT when you show up at 10:45am on a Saturday morning and they don't get through with the paperwork until 5:20pm I would say that is too long. I know they have several issues to deal with since they finance themselves but they could hire on more people that can handle the SAME issues so that you are not sitting there for 1 hour here and 2 hours there waiting on the only person available to do that job. How would people feel at Walmart, for example, if they got up to the checkout and there was a 5 hour hold on their items each time??? No one would go would they? I also understand that this being a Buy Here Pay Here dealership they deal with high risk people as we are called that do not have that great of a credit score but couldn't they handle all of that stuff online before you even get there??? Overall .... I am satisfied with the car and the people were nice and accommodating that work there BUT if I have to sit for almost 7 hours again the next time I need a vehicle I may just go somewhere else. More