US Auto Sales Columbia

Praying for y’all lost a very loyal customer I’m going to be suing this company for all the emotional financial and hurtful things that has been done to me about a vehicle I don’t want your vehi I’m going to be suing this company for all the emotional financial and hurtful things that has been done to me about a vehicle I don’t want your vehicle I told you that a long time ago I pray for you’ll and the people that helped please no one buy a car from these people they are scammers and they will use people to get information and stalk you and are willing to pay people money when you sold the garbage but want it back and try to sue us people and mess up our driving record to resell the garbage to someone else that’s not right you will pay for this Oh and I must repeat myself I don’t want your truck I told them the location ain’t my business y’all haven’t picked it up More

very disappointing I just purchased a 2015 Hyundai Elantra! We drove it, it sounded good and everything! So once we went forward with the closing & after we signed, they I just purchased a 2015 Hyundai Elantra! We drove it, it sounded good and everything! So once we went forward with the closing & after we signed, they told me the car was in an "accident" but claim it wasn't nothing major! Then my " wheelbarren " were replaced back in July! But days after I got the car, they started going bad again... both the left and the right! I didn't have the time to go get it done because I work 24/7, I really didn't think it was much. So last week, otw back from Greeenville my car sounded like a helicopter.. moral of the story my wheelbarren on both my left and right were out! I don't know how this car passed the expection ! The car is a lemon, but they made it look nice inside and the outside. I will be going thru an attorney because this makes no sense! I WILL NOT RECOMMEND ANYBODY TO THIS DEALER!! More

Perfect experience My visit at US auto sales in columbia sc was perfect from the beginning til the end! My salesman made sure I was comfortable, called to make sure I wa My visit at US auto sales in columbia sc was perfect from the beginning til the end! My salesman made sure I was comfortable, called to make sure I was still coming to my appt was very straight forward and put me in the exact car I wanted! Fred definitely deserves to be recognized he goes beyond his customer's needs! I've referred many ppl in one day!! Keep up the good work Fred smith! More

AWFUL EXPERIENCE When trying to get your money and approval everything is alright after the salesman like Rico get their commission they throw you to the wolves. I pur When trying to get your money and approval everything is alright after the salesman like Rico get their commission they throw you to the wolves. I purchased a 09 Lexus , $1600+ down, and almost $500 a mth. Less than 5 mths this car has needed major repairs in the shop TWICE. They lie every time you call. They expect you to pay more money out of your pocket for a rental and then be reimbursed when you already still making car payments while NOT having your vehicle in your possession. I have been without my car since February and with all the money invested in this car they send my car to some rinky dink service shop where nothing is being done to my car. Who needs a xxxx motor replaced after 4 months, both wheel axels, busted hose and gasket? The service dept team is AWFUL. Woody does not return ANY phone calls. I am paying for a beautiful shiny LEMON. This has been the worse experience ever and then to not have any loaner cars and having to miss work but never a car payment this is definitely a pending law suit waiting to happen. TRUST ME READ THESE REVIEWS BECAUSE THEY ARE TRUE. More

2013 Chevy Sonic LT with 74,000 miles needs new engine Not one apology from US Auto for selling me a 2013 which needs a new engine. Been without my car for 5 days now. Rediculous. Not one apology from US Auto for selling me a 2013 which needs a new engine. Been without my car for 5 days now. Rediculous. More

Sevice department blues The initial experience was great but then comes the repairs. Purchased car on May 27, 2016. A/C was not working but was fixed immediately. Once the A The initial experience was great but then comes the repairs. Purchased car on May 27, 2016. A/C was not working but was fixed immediately. Once the A/C was fixed, the car started shutting off every time I turned. Attempted to fix 6 times. Car was in the shop for 2 and a half month and no one from the service department, which is in Lawrenceville GA, would return my phone calls. They told me I needed to speak with Woody but that never happened. I left him several messages and not one time was I able to speak with him. Finally after constantly calling, they agreed to switch my vehicle out, because it was never repaired, but they did not credit any of my money to the vehicle I switched to. A new loan was started and no money was applied although I made every payment scheduled while I was without my car. What a rip off. I only drove my vehicle for all of maybe 2weeks and I just traded my vehicle on 8-17-16 so I basically lost $2,260. If I could have gotten my money back, I would have gladly gone somewhere else. More

Terrible Experience Car Salesman Joshua Sanders was unprofessional.Felt like we were being passed to him to help him make a sale when we asked for a specific salesman nam Car Salesman Joshua Sanders was unprofessional.Felt like we were being passed to him to help him make a sale when we asked for a specific salesman named Fred(Pookah).Joshua stayed on his phone the entire time,Didnt provide us with gas in the car we wanted to test drive.So when we got in the car to test drive it we drove out of the dealership parking lot and came right back to inform him that we couldnt drive the car like we wanted to because there was no gas.Was told many different lies from him about our down payment balance.We told him the car didnt have air.He promised to have it fix when we came down on a friday at 12pm.We arrived at 130 pm instead just for precaution.We asked did he get the air fix and put gas in the car..He looked at us and said "xxxx i forgot"..After getting upset we talked with the closing manager about our experience and was told they would take care of it.WE were promised a full tank of gas by the previous finance manager because of the terrible time we had but when we told Joshua he said he went home sick.Joshua told the store manager Mike about the promised gas.The sales manager said no problem ..gave Joshua the money to fill it up..When we got in the car to leave it was on less than a half tank of gas.We were so frustarated . Least but not last we fax and email Josha our insurance declaration page and ID Cards.When we came down that friday we asked him if he had received them and he said yes i got everything.Well on today which is august 6,2016 we had to make a payment of 434 we were told that we have to make a payment of 472 instead because they dont have documents stating we purchased full coverage insurance.We told them that our salesman confirmed they were indeed received thats why we were able to drive off the lot.Long story short they dont have them.So now we have to have our insurance agent to fax them the info now. Sorry about all the typos More