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Tynan's Volkswagen - Service Center

Aurora, CO

4.5
2,653 Reviews

2,653 Reviews of Tynan's Volkswagen - Service Center

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November 04, 2024

A text was all that was needed for them to take care of my immediate needs! It was amazing! More

by Toddmerko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of the name. She was extremely kind.
Nov 05, 2024 -

Tynan's Volkswagen responded

Thank you for sharing your experience! We're so glad to hear that a simple text was all it took to address your needs quickly and efficiently. If there's anything else we can assist you with, just let us know – we're here for you! Jacqueline Goldsboro -Customer Care Coordinator

November 03, 2024

Great service and professionalism from Brian and all staff! They take great care of our car! More

by ROSEANDERSON22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Tynan's Volkswagen responded

Thank you for the wonderful feedback! We’re delighted that Brian and the team provided excellent service and professionalism. We look forward to serving you again! Jacqueline Goldsboro - Customer Care Coordinator

November 03, 2024

Fantastic, reliable and always takes care of us. So well pleased with the service department. It’s a relief to find good service to take care of our car needs. Thank you Cauther for all your assista More

by PROFESSORGEN.REEVES
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Tynan's Volkswagen responded

Thank you for your kind words! Cauther and the team truly appreciate the opportunity to help keep your VW running smoothly. Knowing you’re well pleased with our service means a lot to us, and we look forward to continuing to provide the care and support you deserve. Thank you again! Jacqueline Goldsboro - Customer Care Coordinator

November 03, 2024

First Class dealership, fair and honest prices. Just purchased my second vehicle in six years. I love the honest and professional service! More

by RICARDO.PATTON1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Wilkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Romolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Alore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Delgado II
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachide Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Tynan's Volkswagen responded

Thank you so much for your kind words! We're thrilled to hear that our team's hard work improved your experience, and we’re glad that our manager could support you so effectively. Jacqueline Goldsboro - Customer Care Coordinator

November 03, 2024

Tynans consistently provides hassle-free service, always helpful and thorough when fixing my car. Highly recommended! More

by IGORBAKSHT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Tynan's Volkswagen responded

Thank you so much for your kind words and recommendation! We’re thrilled that you consistently experience hassle-free and thorough service. We look forward to keeping your car running smoothly for many future miles! Jacqueline Goldsboro - Customer Care Coordinator

November 02, 2024

Just a very typical dealership what we consumers expect these days. A lot of back-and-forth when negotiating pricing and forcing to use their financing for the kickback. That’s all right it’s what’s expec More

by CHRISTAFER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rachide Reese
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Tynan's Volkswagen responded

Thank you for taking the time to share your feedback. We’re sorry your experience with us didn’t fully meet your expectations. Transparency and clear communication are essential to us, and we apologize for any confusion regarding the oil change program or financing process. Please feel free to reach out if there’s anything we can do to improve your experience. —your satisfaction matters to us. Jacqueline Goldsboro - Customer Care Coordinator

November 01, 2024

I always find have service done at Tynan’s very pleasant. It is a relaxed but efficient service environment. More

by CHUCK.BENNETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calysta Johnson
Nov 04, 2024 -

Tynan's Volkswagen responded

Thank you for your kind words! We're thrilled to hear that you consistently have a pleasant experience with us and enjoy the relaxed yet efficient service atmosphere at Tynan’s. We look forward to serving you again! Jacqueline Goldsboro - Customer Care Coordinator

November 01, 2024

Arrived early, got me in quickly. Calysta was professional, explained all costs and was very pleasant. More

by MILLOZIA60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Tynan's Volkswagen responded

Thank you for sharing your experience! We're glad to hear that Calysta provided you with prompt, professional service and clear communication on costs. We’re lucky to have her on our team, and it’s great to know she made your visit so positive. We look forward to helping you again! Jacqueline Goldsboro - Customer Care Coordinator

October 31, 2024

Paid for a brake flush. Got tons of air in the system instead. Got gas lit about a future service I needed and lied to about my VW drive card (according to Dennis). More

by SHEEK360
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Williams
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Tynan's Volkswagen responded

Thank you for sharing your feedback. We're sorry to hear about your recent experience and want to ensure you feel confident in our service. The quality of our work is important to us, and we regret that your brake service did not meet your expectations. If there were a misunderstanding regarding your VW Drive Card and future service recommendations, we’d like the opportunity to clarify and address these concerns directly. Please contact us at your convenience so we can discuss your experience further and work towards a resolution. Our priorities are Your satisfaction and trust, and we’re committed to making things right. Jacqueline Goldsboro - Customer Care Coordinator

October 31, 2024

Persevered looking and resolving antifreeze leak. Word7 8 9 10 11 12 13 14 15 More

by MIKAEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Tynan's Volkswagen responded

Thank you for your patience and determination in getting to the root of your antifreeze leak. We understand how important it is to have confidence in your vehicle’s performance, and we’re grateful for the trust you placed in us to resolve this issue. Our team is committed to ensuring your car is running smoothly and efficiently, and we're here to assist with any further concerns you may have. Jacqueline Goldsboro - Customer Care Coordinator