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Tynan's Volkswagen - Service Center

Aurora, CO

4.5
2,653 Reviews

2,653 Reviews of Tynan's Volkswagen - Service Center

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November 22, 2024

Shopping for a new car can be stressful, but this was hands-down the best experience I’ve ever had. From the start, the team worked with me to address my price point, and they guided me to the perfect ve More

by TYMILLER0728
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Wilkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cauther Sekatawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacqueline Goldsboro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachide Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2024 -

Tynan's Volkswagen responded

Thank you so much for your kind words and for taking the time to share your experience! We’re thrilled to hear that our team made your car-buying journey smooth and stress-free. Your recommendation means the world to us, and we’re grateful for the opportunity to assist you. If there’s anything more we can do for you, don’t hesitate to reach out. Enjoy your new car, and we look forward to serving you again! Jacqueline Goldsboro -Customer Care Coordinator

November 22, 2024

Very nice , smooth and fast … did something for me that I needed done in the same day More

by DSHERIFF22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2024 -

Tynan's Volkswagen responded

Thank you for your fantastic feedback! We're so glad we could quickly and efficiently take care of what you needed. If you ever need anything else, we’re here to help! Jacqueline Goldsboro -Customer Care Coordinator

November 22, 2024

Friendly staff, quick service. Was able to get in and out. Great dealership and service center More

by JOYCETX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachide Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2024

Calysta was my service rep. She was friendly and kind, knowledgeable, answered all my questions, and kept me updated on the progress of my car. She was terrific! I’ve been comin More

by DM.IRWIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calysta
Nov 18, 2024 -

Tynan's Volkswagen responded

Thank you for your loyalty over the past 21 years! We're thrilled that Calysta provided you with such a positive experience. Her friendliness, knowledge, and commitment to keeping you informed are the qualities we strive for in our team. We truly appreciate your recommendation and look forward to continuing to provide you with great service for many years to come! Jacqueline Goldsboro -Customer Care Coordinator

November 17, 2024

I have a great experience when dealing with Tynan's Vw. The sales staff are very professional as well as courteous. I have nothing but good things to say about my experience at Tynan's. Also service depart More

by PRESTONANTHONY2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Romolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Hassanein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachide Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Tynan's Volkswagen responded

Thank you for your wonderful feedback! We're thrilled about your great experiences with our sales and service teams at Tynan's Volkswagen. We truly appreciate your support and look forward to continuing to serve you! Jacqueline Goldsboro - Customer Care Coordinator

November 17, 2024

Calysta was my service rep and she is great! Solved my issues very prompt, courteous More

by MICHAELKCAMPBELL5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calysta
Nov 18, 2024 -

Tynan's Volkswagen responded

Thank you for sharing your experience! We're delighted that Calysta provided prompt and courteous service while addressing your concerns. We appreciate your kind words and look forward to serving you again! Jacqueline Goldsboro -Customer Care Coordinator

November 15, 2024

Went in for an oil change on my 2023 Taos, Got me right in at my appointment time, Got done in about 1 1/2 hours like they said they would. Everyone was very professional- love Tynan’s! More

by CHARLOTTE.KULCSAR23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Hassanein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don’t remember her name she was in the service department- fabulous job!
Nov 18, 2024 -

Tynan's Volkswagen responded

Thank you for sharing your experience! We're so glad to hear that your oil change for your 2023 Taos was handled promptly and professionally, just as promised. We truly appreciate your kind words and love having you as part of the Tynan family! Jacqueline Goldsboro -Customer Care Coordinator

November 15, 2024

I’m very so happy about a good service to my car and great job to you More

by Iginacensabimana168@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachide Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Tynan's Volkswagen responded

Thank you for your kind words! We're so glad you're happy with the service on your car. It’s always our pleasure to ensure you have a great experience. We appreciate your support and look forward to serving you again! Jacqueline Goldsboro -Customer Care Coordinator

November 14, 2024

Great service in all aspects. Personable and prompt. Little uncomfortable leading on of customers. Efficient. More

by DUNSMOREBOBJULIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Wilkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2024 -

Tynan's Volkswagen responded

Thank you for your feedback! We're glad you appreciated our service and efficiency. We’ll consider your comments as we strive to ensure every interaction is both comfortable and professional. We hope to serve you again! Jacqueline Goldsboro - Customer Care Coordinator

November 09, 2024

After my service the vehicle was missing the rear wiper. I called and was told the wipers were checked and ratted yellow but no responsibility would be averted. I could come in and buy a new wiper if I want More

by UAJAMESJACKSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t recall but he was very unsympathetic and un willing to help
Nov 11, 2024 -

Tynan's Volkswagen responded

Thank you for bringing this to our attention. We apologize for any frustration caused by the missing rear wiper and for the lack of resolution when you reached out. We strive to ensure each vehicle is returned to our customers in the same or better condition, and we understand how inconvenient this situation must be. To address this properly, I’d like to escalate this matter with our service management team and see how we can assist in replacing the wiper for you. We’ll be in touch shortly to discuss how we can make this right. Thank you for your patience, and we appreciate the chance to restore your confidence in our service. Jacqueline Goldsboro -Customer Care Coordinator

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