2,895 Reviews of Tynan's Volkswagen - Service Center
Honest service that you can trust, with a kind service from the time you enter the shop, clear and transparent information in your inspection and delivered in timely manner in person or by email from the time you enter the shop, clear and transparent information in your inspection and delivered in timely manner in person or by email More
Professional and courteous team who are helpful and ensuring my care is well taken care of. ensuring my care is well taken care of. More
Super nice and friendly. Explained process well and was not in a rush in explaining Explained process well and was not in a rush in explaining More
1-Star Review, I wish I could give less Terrible experience – felt disrespected and overcharged I brought my Volkswagen Atlas to this dealership because I needed to find out whether it came with experience – felt disrespected and overcharged I brought my Volkswagen Atlas to this dealership because I needed to find out whether it came with a factory-installed towing package. The trailer company I worked with told me there was no power going to the tow hitch wiring. I simply asked the service department to check if towing was part of my vehicle’s original equipment or if I needed an adapter. Instead of giving me a straight answer, they told me to bring the car and the adapter back. I took the car back they kept my car for over a week. I wasn’t offered a loaner vehicle, wasn’t provided with a ride, and had to follow up myself to find out what was going on. At the end of it, they charged me over $280, and all I got was a vague explanation saying there was power and I should just “connect it.” That’s something they could’ve told me the first day. No actual repairs were done to the connector. I tried speaking with a manager, but they stood by the charge. It felt like they were more interested in billing me than helping me. This isn’t the first time I’ve experienced poor service here — they never seem to have loaner cars, and I’ve never been treated with the respect or support I expect as a customer. Honestly, this place feels unwelcoming, especially for women who aren’t treated seriously when asking about their vehicles. I won’t be coming back. If you value your time, money, and basic courtesy, I strongly suggest finding another dealership. And I will be trading in my Volkswagen because I can’t ever imagine having to deal with this people again. More
Very professional people They were helpful in all my aspects and also they tried so hard to find the right thing in my car to fixed aspects and also they tried so hard to find the right thing in my car to fixed More
Extremely professional and courteous ? ? Amazing human being She is naturally great Can't wait for the next service ? Amazing human being She is naturally great Can't wait for the next service More
Everyone at Tynan’s was so friendly and helpful! I wasn’t even sure I could get a new car but they made sure it happened and was a painless process! I’ll be sending everyone to them moving forward! I wasn’t even sure I could get a new car but they made sure it happened and was a painless process! I’ll be sending everyone to them moving forward! More
The entire team is professional and courteous. They work hard to ensure my vehicle is done properly and as quickly as possible. They work hard to ensure my vehicle is done properly and as quickly as possible. More