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Tynan's Volkswagen

Aurora, CO

4.6
3,847 Reviews
Tynan's Volkswagen is family-owned and operated Colorado VW dealership since 1963. Browse our new and used Volkswagen inventory at your Aurora cars dealer, including the new Jetta in Denver. You’ll find a selection of new and used Volkswagen models, cars, trucks, vans, wagons, SUVs, and TDI Clean Diesel vehicles. Check out our programs for College grads, first time buyers and find out whether buying or leasing is right for you.
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700 S Havana St

Aurora, CO

80012

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Showing 3,847 reviews

October 26, 2024

Brian was great! Very friendly and I was not even there an hour before my car was done, washed and ready to go. This was only my second experience after just getting More

by BRITNE.MASCOTTI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2024 -

Tynan's Volkswagen responded

Thank you for the fantastic review! We’re thrilled that Brian provided you with such a friendly and efficient experience. It’s wonderful that you’re enjoying the same high-quality service with Tynan’s Volkswagen as you experienced with Tynan’s Nissan over the years. We look forward to serving you for many more visits and keeping your VW in shape. Thanks for choosing Tynan’s again! Jacqueline Goldsboro - Customer Care Coordinator

October 25, 2024

And this is the reason you did not get a response last time because you force to write something. More

by Hans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2024 -

Tynan's Volkswagen responded

Thank you for sharing your feedback with us. We aim to make your experience as seamless and comfortable as possible, and we apologize if our previous response missed the mark. We appreciate your input, as it helps us continually improve. Please don’t hesitate to reach out directly if there’s anything specific we can assist you with in the future. Jacqueline Goldsboro - Customer Care Coordinator

October 25, 2024

I really needed a new car and I Was happily surprised with how easy it was. More

by TRACY.BINOL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Wilkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Abramson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2024 -

Tynan's Volkswagen responded

Thank you for sharing your experience! We’re delighted to hear that finding your new car was an easy and pleasant process. Enjoy your new car, and let us know if there’s anything more we can do for you! Jacqueline Goldsboro - Customer Care Coordinator

October 23, 2024

Volkswagon technicians at Tynans are very professional and extremely skilled. I have used the shop ever since I bought my Tiguan in 2014. I have them do a bumper-to-bumper for me every time I take a signi More

by Glenn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachide Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2024 -

Tynan's Volkswagen responded

Thank you so much for the 5-star review! We're thrilled about your positive experiences with our Volkswagen technicians and that you've trusted us with your Tiguan since 2014. We appreciate your loyalty and look forward to providing you with top-notch service for years. Safe travels! Jacqueline Goldsboro - Customer Care Coordinator

October 22, 2024

Honestly I wouldn’t recommend this dealership, at least the service departments advisors . If it wasn’t for Sam who helped me change my tires on the side of their building because Cauther refused to do a More

by WNG4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cauther Sekatawa
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam
Oct 23, 2024 -

Tynan's Volkswagen responded

Thank you for taking the time to share your experience with us. We sincerely apologize that your visit did not meet your expectations, and we appreciate your feedback as it helps us improve. We understand your frustration with the tire pricing and the restocking fee. Unfortunately, as Cauther explained, we do not stock tires in-house and order them as needed, so we cannot offer price matching or absorb restocking costs. We strive to maintain transparency and fairness with all pricing, and we apologize if this process caused any inconvenience. However, we are pleased to hear that Sam and Eugene provided the assistance and professionalism you deserved. We will be sure to recognize them for going above and beyond. Regarding your interaction with one of our salespeople, we apologize for the misunderstanding and any unintentional offense caused. We are committed to improving our communication and ensuring every guest feels welcomed and respected, no matter the reason for their visit. Your feedback is invaluable, and we will use it to ensure that we deliver better service in the future. Please feel free to reach out directly if you would like to discuss your experience further. Jacqueline Goldsboro - Customer Care Coordinator

October 21, 2024

Check in was easy, service was what we expected, staff was professional and engaging. Check out was a breeze More

by JUICE852
Recommend Dealer
Yes
Employees Worked With
I wasn’t present at the time. My husband was.
Oct 22, 2024 -

Tynan's Volkswagen responded

Thank you for sharing your experience! We're glad the check-in and check-out process was smooth and our team met your expectations with professional and engaging service. We appreciate your feedback and look forward to assisting you again! Jacqueline Goldsboro - Customer Care Coordinator

October 21, 2024

Justin really helped my fiancé and I with our first time buying a vehicle on our own. He was very informative, very professional, and acted like a normal person instead of the typical car salesperson people More

by cjdaly
Recommend Dealer
Yes
Employees Worked With
Justin Delgado II
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2024 -

Tynan's Volkswagen responded

Thank you so much for the kind review! We’re thrilled that Justin provided a positive and helpful experience for you and your fiancé during your first vehicle purchase. We look forward to assisting you again when the time comes for your next vehicle! Safe travels, and thanks again for choosing us! Jacqueline Goldsboro - Customer Care Coordinator

October 19, 2024

The best service, friendly people I would like to have busy with Tynan in the future More

by POPADANIEL3000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Tynan's Volkswagen responded

Thank you for the wonderful review! We're delighted you had the best service and found our team friendly. We appreciate your trust in us and look forward to serving you at Tynan’s in the future! Jacqueline Goldsboro - Customer Care Coordinator

October 19, 2024

The thing I like most about this service center is the honesty and transparency of the customer service team. I had taken my VW to another local dealer and while the work was done well, I learned to just More

by TREY.MCCAVIT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Tynan's Volkswagen responded

Thank you for your fantastic review! We’re thrilled to hear that you appreciate the honesty and transparency of our customer service team. We understand how frustrating it can be when time estimates aren’t accurate, and we’re glad to know that our commitment to clear communication and quality work has made a positive impact on your experience. Your satisfaction means a lot to us, and we look forward to continuing to serve you! Jacqueline Goldsboro - Customer Care Coordinator

October 19, 2024

The custom services was great from when I set appointment time given to me to getting my vehicle in the bay and giving me a time they would be finished and actually finishing on time. All in all More

by jerrymbryant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Tynan's Volkswagen responded

Thank you for your wonderful feedback! We’re delighted to hear that you had a great experience with our customer service, from scheduling your appointment to timely completion of your vehicle service. We look forward to serving you again! Jacqueline Goldsboro - Customer Care Coordinator

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