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Tynan's Volkswagen

Aurora, CO

Overview
Employees
Reviews
4.6
4,096 Reviews
Tynan's Volkswagen is family-owned and operated Colorado VW dealership since 1963. Browse our new and used Volkswagen inventory at your Aurora cars dealer, including the new Jetta in Denver. You’ll find a selection of new and used Volkswagen models, cars, trucks, vans, wagons, SUVs, and TDI Clean Diesel vehicles. Check out our programs for College grads, first time buyers and find out whether buying or leasing is right for you.
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700 S Havana St

Aurora, CO

80012

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Showing 4,096 reviews

April 30, 2025

Got brand new tires 2 months ago at this dealership, and made a new appt to check on a tire that started losing air, was told the tire was fixed after leaving it there all day and when I took it home, my ti More

by RACHAELHOWE1994
Recommend Dealer
No
Employees Worked With
Brian Williams
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2025 -

Tynan's Volkswagen responded

Thank you for bringing this to our attention. We're very sorry to hear about your experience and that the issue with your tire was not fully resolved. This is not the level of service we strive to provide, especially after a recent tire purchase. We’d appreciate the opportunity to make this right—please get in touch with us directly. Matt Cooper 303-341-3350

April 29, 2025

Great communication and customer service, and got my car back to me sooner than I expected. More

by AAF3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachide Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley in service 5 stars!
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Apr 29, 2025 -

Tynan's Volkswagen responded

Thank you for the great feedback! We’re so glad to hear that you were pleased with the communication and service, and that we were able to get your car back to you ahead of schedule. Your satisfaction means a lot to us, and we appreciate you choosing our team. Don’t hesitate to reach out if there’s anything else we can do for you! Jacqueline Goldsboro - Customer Care Coordinator

April 29, 2025

Excellent customer service! ! During our first visit, Omar found out what our plans were regarding purchasing the new car. He continued contacting us the next day, providing all More

by MATHMASTERSAPLUS
Recommend Dealer
Yes
Employees Worked With
I worked with Omar
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Apr 29, 2025 -

Tynan's Volkswagen responded

Thank you so much for the wonderful 5-star review! We're thrilled you had a positive experience with Omar during your car-buying journey. It's great to know he was attentive, informative, and professional every step of the way. We truly appreciate your trust in us and are so glad you're happy with your new vehicle. If you ever need anything in the future, we're here for you—enjoy the new car! Jacqueline Goldsboro- Customer Care Coordinator

April 29, 2025

I’m very happy with the service I receive at Tynan. Rachide was friendly and communicative. More

by BKBOMGARDNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachide Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2025 -

Tynan's Volkswagen responded

Thank you for your kind words! We're so glad to hear that you're happy with the service you receive at Tynans and that Rachide made your experience a positive one with his friendly and communicative approach. We appreciate your support and look forward to serving you again! Jacqueline Goldsboro - Customer Care Coordinator

April 29, 2025

I got my oil changed and they cleaned my car! I got in my car and was going to back out but my brakes were making a loud noise. The service manager(I think) got someone to double check and make s More

by rylo2486b
Recommend Dealer
Yes
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Apr 30, 2025 -

Tynan's Volkswagen responded

Thank you for taking the time to share your experience! We're glad to hear you appreciated the oil change and car wash. We’re also grateful you brought the brake noise to our attention —our team is always happy to double-check to ensure your safety and peace of mind. We truly value your trust and look forward to seeing you again! Jacqueline Goldsboro - Customer Care Coordinator

April 29, 2025

My service rep Ashely was kind, informative and extremely helpful and punctual! Even while busy I felt like she was calm and had everything under control. More

by Nicole J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
My driver was amazing as well!
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Apr 30, 2025 -

Tynan's Volkswagen responded

Thank you so much for the wonderful review! We're thrilled that Ashley provided you with such a positive experience. Her calm, helpful, and professional approach reflects the service we strive to offer every guest. We'll be sure to share your kind words with her—it will mean a lot. We appreciate your support and look forward to serving you again! Jacqueline Goldsboro - Customer Care Coordinator

April 28, 2025

It took over a year to receive a new engine under warranty, which isn't the dealership's fault, but I was left stranded without a vehicle and no one was able to help me the entire year I waited. More

by gaucches
Recommend Dealer
Yes
Employees Worked With
Rachide Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachide Reese
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Apr 28, 2025 -

Tynan's Volkswagen responded

Thank you for sharing your experience, and we sincerely apologize for the extended wait and the inconvenience it caused. While the delay was beyond our control, we understand the frustration of being without a vehicle. We appreciate your patience and are committed to improving communication. If there's anything we can do to assist you moving forward, please don’t hesitate to reach out. Jacqueline Goldsboro - Customer Care Coordinator

April 27, 2025

Very helpful The whole process was smooth and painless. I am satisfied. That is enough; you are pushing too much. More

by KERES292
Recommend Dealer
Yes
Employees Worked With
Rachide Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachide Reese
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Apr 28, 2025 -

Tynan's Volkswagen responded

Thank you for your feedback! We're glad the process was smooth and that you're satisfied. We appreciate your business and look forward to assisting you again. Jacqueline Goldsboro - Customer Care Coordinator

April 26, 2025

Very easy to get an appointment. The next morning went in and they were ready for the car. Excellent More

by LASER2731
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachide Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 28, 2025 -

Tynan's Volkswagen responded

Thank you for your feedback! We're glad the scheduling process was smooth, and we were ready for you. We appreciate your support and look forward to assisting you again! Jacqueline Goldsboro - Customer Care Coordinator

April 26, 2025

Always perfect customer service The dealership was clean , comfortable and welcoming . Would recommend Tynans to everyone More

by Serj
Recommend Dealer
Yes
Employees Worked With
Ashley
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Apr 28, 2025 -

Tynan's Volkswagen responded

Thank you for the wonderful feedback! We're so glad you felt comfortable and welcomed during your visit. We truly appreciate your recommendation and look forward to serving you again! Jacqueline Goldsboro - Customer Care Coordinator

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