Tynan's Pre-Owned Superstore

Great Experience, I was very please. I would recommend this dealership to anyone that is looking for vehicle, I knew my credit was good and i had the opportunity to go on line and look fo I would recommend this dealership to anyone that is looking for vehicle, I knew my credit was good and i had the opportunity to go on line and look for the kind of vehicle i wanted and i was very please the way things turn out when i chosen to purchase this jeep i am very satisfied with all the customer service performed. More

DJ Scoggins The Great I told him what I wanted and he found me something better and affordable for my budget. He took the time out explain to me that this is what I want an I told him what I wanted and he found me something better and affordable for my budget. He took the time out explain to me that this is what I want and I shouldn't pay for anything less. He even called me after to make sure that I was enjoying my car and to see if I had any problems and told me that the first detail job was on him. DJ you the man! More

Great Buying Experience DJ was great to work with and this was the best car buying experience for me. It was not long and drawn out, everyone was curious and so professional! DJ was great to work with and this was the best car buying experience for me. It was not long and drawn out, everyone was curious and so professional! I will c9ne back to TYNAN'S for my next car!! More

AMAZING SERVICE! AMAZING CREW! I honestly thought my credit was going to be a issue, it wasn’t. To be honest this the only place I know where they will really put you in a vehicle y I honestly thought my credit was going to be a issue, it wasn’t. To be honest this the only place I know where they will really put you in a vehicle you love and give you a great deal! No hidden stuff, no crazy numbers, everyone was straight forward and handled business with a smile. Thank you DJ for the prestige service, if you want to buy a car go to Tynans! No lie the guy is so funny and full of life. We need more car salesman like him. Thanks to Greg and Julian for putting the deal thru and making this easy for me. God bless. 🤝 More

Good people All good experience with dj and greg there the best. Dj was very informative with the car .dj a very personable man. Marion the financial guys very ni All good experience with dj and greg there the best. Dj was very informative with the car .dj a very personable man. Marion the financial guys very nice to..good team. More

Excellent attention a very nice place, where they make you feel like king, both the seller, as the person in charge of credit, excellent collaboration in one day they sol a very nice place, where they make you feel like king, both the seller, as the person in charge of credit, excellent collaboration in one day they solved everything and I already enjoy my truck Thanks More

Not confident pre sale inspection was accurate I purchased a gently used Jeep Wrangler from tynans recently and have put an additional $1500 in parts over the first month. The radiator had a sizab I purchased a gently used Jeep Wrangler from tynans recently and have put an additional $1500 in parts over the first month. The radiator had a sizable leak within two weeks of purchase and the mechanic I took it too showed me where the leak on the radiator was cleaned with a wire brush to hide the leak, two weeks later I experienced death wobble which was due to blown out ball joints on both front wheels. They “passed” inspection when purchased however according to two separate mechanics, look to have failed long ago..... I understand purchasing a used vehicle opens me up to little things however the fact that I had such significant ones immediately and also was shown visual proof of trying to clean the leaking area to mask the problem seems odd. Deesa , sales person, was great and I enjoyed her assistance however I am not certain that they performed the inspection as promised. It’s a 35k jeep that quickly took another 1500 from my account........ not cool. In hindsite I would probably have kept looking for a low mileage Jeep. More

Fully Satisfied Deesa was wonderful to work with! Getting a new car especially after bankruptcy feels impossible but they made it possible here at Tynans! It was easy Deesa was wonderful to work with! Getting a new car especially after bankruptcy feels impossible but they made it possible here at Tynans! It was easy and painless. Very happy and walked away fully satisfied. More

Watch YOUR BACK!!! My experience was HORRIBLE. Here is my message to Scott Wilkinson (swilkinson@tynansvolkswagen.motosnap.com) General Manager of Tynan Hi Scott, My experience was HORRIBLE. Here is my message to Scott Wilkinson (swilkinson@tynansvolkswagen.motosnap.com) General Manager of Tynan Hi Scott, Your opportunity to earn my business failed short and my whole car buying experience is definitely unforgettable since I feel like I have more or less been stabbed in the back due to the results of the whole situation. I am an internet buyer and was looking to purchase the white pre-owned 2014 Jeep Rubicon and was in conversations with Deesa to finalize details. A Buyers Agreement has been drafted, as attached. Since I am not there on site to directly review the vehicle relative to the information, I had questions. It came down to one last question that I had in regards to the information in the Used Car Packet about the seaping coolant. But I was ready to use my credit card to make a down payment for the vehicle, fly to Denver to finish the purchase, and drive it back to Idaho. My brother lives in the area on 20th street and was going to help transfer me around. The last response about the inquiry never was returned. THe only information I received back late last night was the vehicle was sold right out under my feet. I felt like I was in the driver seat and someone came and pushed my right out to take off with the vehicle and drive it away. A horrible experience. I get these statements from your salesmen that our goal is to show you how buyer-friendly our internet process is and we rely on repeat business and referrals. That information is a crock of xxxx. Here I am 600 + miles away looking to buy a vehicle from you and I get thrown to the sharks. Deesa said it correctly, "we aren't no Ma and Pa shop, we are a corporate business." With all this that occurred, I sure understand that now, where you don't really care about your customers, just the bottom line which is do whatever it takes to get the money. The customer is just a number, probably like your employees. I wasn't even contacted and given a chance to finalize my interest in the vehicle even though I have show the first interest in the vehicle since Friday, Nov 3 and was written a Purchase Aggreement - see attached. How does that make a customer feel valued and respected? The crazy thing is, was Deesa pressured me with this same scenario Friday night saying someone just showed up to test drive the car you better make your decision now. I couldn't get to the phone to finalize details as I was involved in a integration project at work. Somehow it turned out to be my lucky day where the buyer couldn't get financing, so the vehicle was still available. From then I pursued the interest in purchasing it until it was taken out of my control and sold right behind my back. So all this work that Jonathon put into it to work with me and get me lined up is no longer credited to him selling the vehicle, its goes to her because of her sleezy tactics (which is why salesman have such a bad reputation; its people like her that keep the tradition strong and don't make people want to work with them). How is an internet buyer suppose to succeed and have a good experience with a practice like this? I am distance buyer, I can' t see the car so I need verification, it does take some time, but your market is so much larger now. But it won't be successful if the internet buyer is not given any priority over any other buyer. As a General Manager of the company, I hope this situation is taken seriously, reviewed with the Team(s), and changes are made. Brad More