Tynan's Nissan Aurora - Service Center

I hate dealers they don't like old cars removed and replaced passenger side air bag as per factory recall. ----this guys messed up with drivers side too let dashboard loose upper bezel in removed and replaced passenger side air bag as per factory recall. ----this guys messed up with drivers side too let dashboard loose upper bezel in wrong position .....complimentary multi-point inspection wrong........ my suggestion take your time to fixing the air bag and do it right and forget it the multi-point inspection More

Over charged Called dealership for price of fixing outside drivers door handle. $180 was the quote for labor only. I was charged over$500. With labor at $276. They Called dealership for price of fixing outside drivers door handle. $180 was the quote for labor only. I was charged over$500. With labor at $276. They said they had to replace the whole wiring system. The inside doorhandle worked. They tried to justify their over pricing by telling me they did recall work on my car. Called another dealership they start pricing at $145. I feel riped off,mad. They didn't care! More

Bad experience I had a car that kept dying upon take off and wouldn't automatically shift into a higher gear. Provided it only happened when it was hot out, my car s I had a car that kept dying upon take off and wouldn't automatically shift into a higher gear. Provided it only happened when it was hot out, my car sat at the dealership for almost two months. They lost the paperwork for my car, couldn't give me updates and when I showed up they had no idea where my car was. I was told "it's somewhere out there" and the employee handed me my keys so I could get stuff out of my car. I was on my own to navigate the back 40. They did loan me a car to use, but the service manager called out of the blue one day saying he would report the car stollen if I didn't bring it back. Asked if my car was done yet and he told me no. What a way to take care of a customer. In the end I was told that Nissan had a new way of fixing the problem my car had a "new process". But couldn't tell me when I would get my car back. More

Professional, courteous and alert to details I found the service staff at Tynan's Nissan to be efficient and friendly, and smart to listen and understand what I was asking about. (A service speci I found the service staff at Tynan's Nissan to be efficient and friendly, and smart to listen and understand what I was asking about. (A service special including oil change, tire rotation, etc). I also asked about an additional part, then was directed where to check if it was available-- and that was added to the service without additional labor charge or a long delay. Thanks! More

I love these guys! I have been coming to this dealer for about 11 years. the first time I was here I was with a friend helping her to purchase a new car. She ended up I have been coming to this dealer for about 11 years. the first time I was here I was with a friend helping her to purchase a new car. She ended up with an Xterra and we were both really happy with the service and deal. A year later I went in to by myself an Xterra which I did. Again highly satisfied. I started dealing with the service dept, they were helpful, friendly, and professional. I have been going there now for 10 years. Recently my husband needed a new car so we went to Tynann's and walked out that day with the Rouge. Again we had excellent service while purchasing this vehicle and have had excellent service everytime I have gone back for any service on either car. More

excellent customer svc From the time I bought my SUV and each oil CHG and service since always great customer SVC. Max and Jeff in SVC dpt super friendly From the time I bought my SUV and each oil CHG and service since always great customer SVC. Max and Jeff in SVC dpt super friendly More

great work nissan service I went in for an oil change and breaks and a free summer check up... it was great work , and costumer service and a free car wash ... look for MAx Za I went in for an oil change and breaks and a free summer check up... it was great work , and costumer service and a free car wash ... look for MAx Zakzun!!! Thanks nissan on havana... More

Excellent service I purchased my 2012 Xterra from this dealership and have returned there for all my service visits. Scheduling service is easy though the website. Tran I purchased my 2012 Xterra from this dealership and have returned there for all my service visits. Scheduling service is easy though the website. Transport is always available if I can't wait while the service is being performed. Routine service is quick. The lounge is comfortable. The staff are very friendly. The work is done well and priced well.I highly recommend them. More

The instrument panel on my new Nissan was no longer operative. Jeff had told me that it would take about two weeks to get the necessary part so he made arrangements to get me a rental car. He later ca operative. Jeff had told me that it would take about two weeks to get the necessary part so he made arrangements to get me a rental car. He later called me back and said that Nissan was expediting delivery of the part and so I was able to get my car back in two days. Jeff was very responsive to my needs and if I have another problem I would be more than happy to work with him. More

Buyer beware. I brought my 2013 Frontier truck in for a warranty repair on an obviously defective clutch, which wore out after just 8K miles (should last 80-100K). They refused to do the repair because a c warranty repair on an obviously defective clutch, which wore out after just 8K miles (should last 80-100K). They refused to do the repair because a clutch is a wear-and-tear part, and they claimed it was my fault for wearing it out so fast. I found that interesting, since I have driven manual cars for 16 years and have never had a problem with a clutch before. After days of bickering back and forth on this issue, I finally took the truck to another Nissan dealer in town, where they replaced the clutch for free under warranty within 24 hours, no questions asked. On a separate note, I had asked Tynan's to also look into a problem with the stereo system during the same service visit. They fixed the problem, but returned the car to me with the dash board and subwoofer box still disassembled, so I ended up having to put them back together on my own. This is the worst experience I've ever had with a dealership. The service department is sleazy and dishonest, and I will not be dealing with them in the future. More