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Tynan's Nissan Aurora - Service Center

Aurora, CO

4.6
5,595 Reviews

5,595 Reviews of Tynan's Nissan Aurora - Service Center

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November 04, 2024

This service center is the best. The employees actually care and put the customer's concerns first. More

by ANDREA.HAYES1222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Everyone
Nov 05, 2024 -

Tynan's Nissan Aurora responded

Hello ANDREA.HAYES1222, Thank you for your kind words. We do actually care about our customers and their vehicles! Thank you for acknowledging our hard work. We value each one of our customers like family. If we can be of assistance any further, please don't hesitate to reach out. Thank you for your feedback!

November 04, 2024

Daniel was very professional and help me get my service completed in a timely matter. He answered my questions and is an asset to your company. More

by DOMINIQUE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Pipp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2024 -

Tynan's Nissan Aurora responded

Hello DOMINIQUE2, It sounds like Daniel provided an excellent service experience for you! His professionalism, timely assistance, and willingness to answer your questions really highlight his dedication. He truly is a valuable asset to the team at Tynan’s! Thank you for sharing your positive experience.

Nov 05, 2024 -

DOMINIQUE2 responded

All of the above is correct! 😃

Nov 05, 2024 -

Tynan's Nissan Aurora responded

We aim to please! Thank you so much!

November 04, 2024

They are excellent, and they are doing a great job. I like their services, and I'm happy to be their customer More

by none23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adnan Hassan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich McAnally
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Clearwater
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Pipp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mohamad Al Dabbas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2024 -

Tynan's Nissan Aurora responded

Hello none23, It’s wonderful to hear that you’re so pleased with the services at Tynan's! Feeling valued as a customer makes a big difference, and it sounds like we are doing a great job taking care of your needs. Your satisfaction really reflects the quality of their work! Thank you for sharing your experience.

November 03, 2024

I have a Subaru and every time that I visit for service (including express) the dealership always performs an exterior carwash. I spent over $2,000 on this visit and I was very disappointed that the ole N More

by EMLANE6100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohamad Al Dabbas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2024 -

Tynan's Nissan Aurora responded

Hello EMLANE6100, Thank you for your feedback. We’re sorry to hear that your recent visit didn’t meet your expectations regarding the exterior wash. We strive to maintain consistent quality in our service, and we understand how disappointing it can be to not receive the same level of care you've come to expect. Your comments will be shared with our team to ensure we improve in this area. We appreciate your loyalty and hope to provide you with a better experience on your next visit! Feel free to contact the dealership, if you would like to speak to someone directly about your concerns. Thank you again for visiting Tynan's.

November 03, 2024

Everything with new key that can start my car was great. It was disappointing that my driver's side unlock did not work. It was bc the mechanical in door was broken and it would be very expensive to replac More

by Melissa Kenney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich McAnally
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2024 -

Tynan's Nissan Aurora responded

Hello Melissa Kenney, Thank you for sharing your experience. It allows for us to make improvements where necessary. I apologize for the inconvenience this has caused you. We dedicated to providing the best and a smooth experience for our customers. If you would like to speak to someone directly about this issue, please feel free to reach out to us at 303-341-3531. Thank you for your patience and understanding.

November 03, 2024

I walker in the 2 young guy was deciding who’s gonna take over so the tall guy came he kept up on what was going on he told me I need tires and told me about a good offer they had I still don’t have the mone More

by JANET SHAFER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Pipp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2024 -

Tynan's Nissan Aurora responded

Hello Janet Schafer, It sounds like you had a mixed experience—there were some hiccups, but you were able to see how the team worked together to make things right. It’s encouraging that the young man took the time to double-check your insurance, even though there was a misunderstanding at first. It’s great to hear that you’re understanding and open to giving them another chance. Here’s hoping your next visit in 2025 goes smoothly! Thank you for sharing your experience.

November 02, 2024

Rafael Ixta was an absolute sweetheart. He kept me informed, personally ensured that everything I asked for was done, and delivered the car back to me well ahead of the estimated time. He More

by Jaye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Ixta
Nov 06, 2024 -

Tynan's Nissan Aurora responded

Hello Jaye, Thank you for sharing your experience. We are grateful for Rafael, and the entire service team, for their detailed work. It is also nice to receive your car back, faster than anticipated. We are happy to serve you and your vehicle. We strive to ensure we are giving each and every customer the best experience possible. We look forward to your next visit.

November 02, 2024

Tynana dealership has been a big help. Working with Adnan has made my experience better. More

by HODANAHMED1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adnan Hassan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2024 -

Tynan's Nissan Aurora responded

Hello HODANAHMED1, Thank you for sharing your wonderful experience with Adnan. I am glad he was able to assist with the service of your vehicle. He is a very patient and detail-oriented service advisor. We hope to see you again. Thank you again for visiting Tynan's.

November 01, 2024

I just started using this workshop l don't really no them very well but for the first time that I visit them they did very well in every thing thanks More

by EBENESCOINT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Clearwater
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2024 -

Tynan's Nissan Aurora responded

Hello EBENESCOINT1, It sounds like your first experience with our service department was a positive one! It’s great that they met your expectations and provided a smooth service. If they keep up this level of quality, which I know they will. Thanks for sharing, and here’s to many more great experiences with them! Thank you for your feedback.

November 01, 2024

Jason was great and timely and helpful. I give 5 stars to him. 2 stars for the dealer because my vehicle is still leaking water. Nissan consumer affairs is telling me not to drive my vehicl More

by JRyan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2024 -

Tynan's Nissan Aurora responded

Hello JRyan, Hello JRyan, I apologize for your recent experience. Thank you for the kind words for Jason, we will be sure to share it with him. If there is anything else I can help with, feel free to reach out to me at 303-341-3531. Thank you for your patience and business.

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