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Tynan's Nissan Aurora - Service Center

Aurora, CO

4.6
5,587 Reviews

5,587 Reviews of Tynan's Nissan Aurora - Service Center

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December 08, 2024

Waited an extra 30 minutes because I was texted but didn’t have my phone which was my fault, thinking they normally meet people at the waiting area to tell them service is done. I went back to counter More

by CHONAOSIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohamad Al Dabbas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Tynan's Nissan Aurora responded

Hello CHONAOSIS, It sounds like there was a small hiccup, but I'm glad to hear that the service was completed to your satisfaction and that the recall was addressed as well. It can be tricky when communication relies on texts, but it’s great that everything else went smoothly. Hopefully next time, it’ll be an even more seamless experience!

December 07, 2024

Kept me informed, quick, efficient and effective. Cleaned my car which was a thoughtful surprise More

by SARASCHMITLEAFT22
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohamad Al Dabbas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Tynan's Nissan Aurora responded

Hello SARASCHMITLEAFT22, It’s great to hear that the service was quick, efficient, and effective! Keeping you informed is such an important part of a positive experience, and the car cleaning is a nice thoughtful touch. Sounds like they really went the extra mile!

December 07, 2024

Service was great although it too much time last time. Overall excellent experience. Thanks to the team. More

by PVERMA22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adnan Hassan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Tynan's Nissan Aurora responded

Hello PVERMA22, I'm glad to hear that your overall experience was excellent! It’s great that the service was good, even though it took a bit longer than expected. Thank you for recognizing the team's efforts, and I hope your next visit is even more efficient!

December 07, 2024

I love how they work on my car, they clean it, and everything is perfect More

by victoriabroohm1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adnan Hassan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Tynan's Nissan Aurora responded

Hello victoriabroohm1, It’s awesome to hear that they not only take great care of your car but also go the extra mile by cleaning it! Attention to detail really makes a difference, and it sounds like they’ve got everything perfect for you.

December 07, 2024

I got my appointment easily with Mohammad and he was nice and knowledgeable. I liked your shuttle service, the car was nice and the driver was kind. The reason why I gave 4 stars is because of the waiting ar More

by Vida Zarei
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohamad Al Dabbas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Tynan's Nissan Aurora responded

Hello Vida Zarei, Thank you for sharing your detailed feedback! It’s great to hear that Mohammad was helpful and knowledgeable, and that you had a positive experience with the shuttle service. I completely understand your point about the waiting area and amenities. It sounds like you’ve had a great experience with Schomp Nissan in the past, and it’s helpful to know how the amenities compare. Hopefully, the dealership will consider improving the waiting area in the future. We’re glad to hear that overall, you’re happy with your experience and are willing to continue doing business with them!

December 07, 2024

I was traveling across country and I was about to hit my 7500 mile service. They have an express service line, first come first served. I got there a bit early and was the first in-line. I was in and out in More

by GUSELENNISS25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adnan Hassan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Tynan's Nissan Aurora responded

Hello GUSELENNISS25, It sounds like you had a fantastic experience during your cross-country trip! Getting in and out so quickly while having great communication with Adnan made a big difference. It’s great that he kept you updated throughout and followed up afterwards to ensure everything went smoothly. Sounds like this dealership was perfect for your needs—efficient and reliable! ,

December 07, 2024

Always friendly and efficient. No pressure. I have full trust in their service department.Thank you More

by GINAKESSLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adnan Hassan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Tynan's Nissan Aurora responded

Hello GINAKESSLER, It’s wonderful to hear that you always have a positive experience with their friendly and efficient service! Trusting the service department is so important, and it sounds like they’ve earned that trust from you. Thank you for sharing your feedback!

December 07, 2024

I had an incredible experience! The customer service was fantastic and I will happily come back! More

by mollytynan5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adnan Hassan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich McAnally
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Clearwater
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Pipp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mohamad Al Dabbas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Tynan's Nissan Aurora responded

Hello mollytynan5, I'm so glad to hear you had an incredible experience! Fantastic customer service really makes a difference, and it's great to know you'll be returning. Looking forward to your next visit!

December 07, 2024

I just love the friendliness and the service. I would recommend Tynan's to other Nissan drivers. More

by CHERYLSAUNDERS25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adnan Hassan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Tynan's Nissan Aurora responded

Hello CHERYLSAUNDERS25, It's fantastic to hear that you’ve had such a great experience with the friendly service at Tynan's! Your recommendation to other Nissan drivers speaks volumes about the quality of care they provide. Thank you for sharing your positive feedback!

December 07, 2024

Love this dealership! !!! Luke Clearwater was so kind and professional. I appreciate the breakdown of my services and they keep you informed. I will definitely come back f More

by AEGAN3031
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Luke Clearwater
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Tynan's Nissan Aurora responded

Hello AEGAN3031, It’s wonderful to hear that you had such a positive experience with Luke Clearwater and the Nissan service team! It’s so important to feel respected and treated fairly, especially when it comes to car service, and it’s great to know they made you feel comfortable and informed. The transparency, honesty, and no-pressure approach really stand out. Thank you for sharing your feedback, and it’s fantastic that you’ll be returning! Your trust in them is well deserved.

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