Tynan's Nissan Aurora

Jason's team in Service department caused damage to new car I took my car for my first service and complained that the radio and nvaigation system had a noise and that the passenger door was whizzing at higher I took my car for my first service and complained that the radio and nvaigation system had a noise and that the passenger door was whizzing at higher speeds on the highway. They did oil change and said nothing was wrong. I took it a second time about the same complain now about 6K miles, they said they checked and test drove the car and nothing was wrong. Well next time I videotaped the 2 issues and took and and they did not want to see it at about 12K as they said the car was out of warranty. I went at forth time and after talking with someone in there they said they were going to order the radio/navigation system and replace it. I took for the replacement last week and they called that the radio had some coins inside and that was causing the issue and that it was going to be $3,000.00, but they were going to fix the door instead. I told Rich that it was not right as I took it several times right after 3K miles and that i was going to complaint to higher management. "Good luck on that" Rich told me. I went to my sales person Bryan and he told hsi manager the issue and his manager told me to call Jason. I just called Jason and said not that even if the navigator and the camera were working before I took it in that it was not their fault and that was caused for the damaged. Now after 6 months of a brand new Nissan Sentra I have a car with NO navigation, NO radio and NO back up camera. I was miss treated and sarcastically Rich told me "good luck on that" I would recommend any customer or potential customer to go to other Nissan dealers so they don't have to deal with an issue like that by Tynan's Nissan Aurora Worst and sarcastic Service department. I am Diego Carrillo and this is a true story and should have kept the Honda line for my personal vehicles as always had great experiences with Mile High Honda. I am so sorry I gave my business to Tynan's Nissan. More

Christar is awesome Very personable, very helpful, great attitude and explanation of the features. Great customer service. Highly recommended! Everyone here was great. Very personable, very helpful, great attitude and explanation of the features. Great customer service. Highly recommended! Everyone here was great. Buy/lease here without reservations! More

Nissan Leaf SV purchase experience I became interest in buying a Nissan Leaf when I read about Tynan's Nissan's EV Group Buy contract with the city of Aurora. I visited less than 2 wee I became interest in buying a Nissan Leaf when I read about Tynan's Nissan's EV Group Buy contract with the city of Aurora. I visited less than 2 weeks before the contractual promotion was ending to evaluate Nissan Leafs. Robert Cruz assisted me; he was very courteous and consistent in his follow-up without being pushy. After I made my decision to purchase either a SV or SL model, Robert and the sales staff did all the necessary calls to satisfy my requirements. My wife and I are thrilled with our Leaf SV and recommend both Tynan's Nissan and Robert Cruz without reservation. More

Good car buying experience Overall a good experience in getting a new car. Robert and Christar were fair and helpful. They were willing to match an offer from a competitor and w Overall a good experience in getting a new car. Robert and Christar were fair and helpful. They were willing to match an offer from a competitor and were friendly and welcoming. My primary feedback would simply be to offer a bit more transparency of the process itself--as in "what we are doing now as you wait" but that's minor and I appreciate the experience with Tynans. More