Tynan's Nissan Aurora

Too bad vehicles in two weeks time Initially I was not going to post a review on tynan's Nissan but after all the xxxx I've gone through with the vehicles I've gotten from them the last Initially I was not going to post a review on tynan's Nissan but after all the xxxx I've gone through with the vehicles I've gotten from them the last couple weeks here's my review that's on their website I bought a van from them and had two cracks in the transmission so instead of just trading me Vehicles because I was supposed to leave the state they decide to put in another transmission of course it took them another week to get it in and put it in the vehicle so I was stuck in Colorado when I was supposed to have been gone the previous week the transmission they put in was faulty so they finally traded me vehicles. The next vehicle did get me to my destination but one week after getting here the alternator and battery went bad so buyer beware also I did put a call into mr. Tynan who never bothered to return my call I thought long and hard about putting a review but I just don't want someone else to go through the hassles I had to and the money that I had to put out for this More

Gret Salesman Robert Cruz was excellent helpful no pressure he was very calm made me felt relax the experience met my needs I would recommend his expert service to Robert Cruz was excellent helpful no pressure he was very calm made me felt relax the experience met my needs I would recommend his expert service to anyone. More

Great service Irwin Rodriguez was such a big help, it was definitely a process but we were finally able to process paperwork. Everyone was great and helpful. Irwin Irwin Rodriguez was such a big help, it was definitely a process but we were finally able to process paperwork. Everyone was great and helpful. Irwin was very friendly and kind. More

Muy buen servicio Muy buen lugar hay dos muchachos que hablan español me atendio erwin buen servicio y muy atento me dio su tarjeta por si acaso tenía más preguntas des Muy buen lugar hay dos muchachos que hablan español me atendio erwin buen servicio y muy atento me dio su tarjeta por si acaso tenía más preguntas despues de irme More

Great salesman Robert Cruz was very helpful and informative. He went above and beyond to meet our needs. We would recommend both him and the dealership and will ret Robert Cruz was very helpful and informative. He went above and beyond to meet our needs. We would recommend both him and the dealership and will return for a repeat experience. More

Great Staff This place has great staff. Specifically Brian Lopez. He went above and beyond to help me out in my car search. The weather was bad so he actually cam This place has great staff. Specifically Brian Lopez. He went above and beyond to help me out in my car search. The weather was bad so he actually came to pick me up in the car and was very professional and helpful. I would recommend him 10 times out of 10 to anyone looking for a new car. More

Jason's team in Service department caused damage to new car I took my car for my first service and complained that the radio and nvaigation system had a noise and that the passenger door was whizzing at higher I took my car for my first service and complained that the radio and nvaigation system had a noise and that the passenger door was whizzing at higher speeds on the highway. They did oil change and said nothing was wrong. I took it a second time about the same complain now about 6K miles, they said they checked and test drove the car and nothing was wrong. Well next time I videotaped the 2 issues and took and and they did not want to see it at about 12K as they said the car was out of warranty. I went at forth time and after talking with someone in there they said they were going to order the radio/navigation system and replace it. I took for the replacement last week and they called that the radio had some coins inside and that was causing the issue and that it was going to be $3,000.00, but they were going to fix the door instead. I told Rich that it was not right as I took it several times right after 3K miles and that i was going to complaint to higher management. "Good luck on that" Rich told me. I went to my sales person Bryan and he told hsi manager the issue and his manager told me to call Jason. I just called Jason and said not that even if the navigator and the camera were working before I took it in that it was not their fault and that was caused for the damaged. Now after 6 months of a brand new Nissan Sentra I have a car with NO navigation, NO radio and NO back up camera. I was miss treated and sarcastically Rich told me "good luck on that" I would recommend any customer or potential customer to go to other Nissan dealers so they don't have to deal with an issue like that by Tynan's Nissan Aurora Worst and sarcastic Service department. I am Diego Carrillo and this is a true story and should have kept the Honda line for my personal vehicles as always had great experiences with Mile High Honda. I am so sorry I gave my business to Tynan's Nissan. More