Tyler KIA

Bought my Kia a while ago , love the vehicle haven’t had any issues , until we started to get an oil leak . Brought it in for an oil change and to look for what was leaking . They told me that it’s the oil any issues , until we started to get an oil leak . Brought it in for an oil change and to look for what was leaking . They told me that it’s the oil pressure switch , it was going to be about $1,100 to fix which seemed a lot of money to me , asked the service guy why it was so expensive? He told me that the part was $159 a 3 hr job and that I had to change the fuel lines that were on the vehicle .!??? xxx ? So I decided to investigate was this so called service guy said . Well I found out that he was TOTALLY WRONG ABOUT THE DIAGNOSIS….. the part he said was $159 was only $22 and the oil pressure switch isn’t even the problem it’s the oil filter casing , so now they should’ve noticed that IF they changed my oil which now I’m second guessing even if they did that …. Service department needs new people that now xxx their job is supposed to be and fire some of the mechanics bc they don’t know what they are talking about … smdh!!!! More

Bought a 2018 Kia Sportage. Had an issue with the title to where they changed banks on us without notification. Went to the BMV to get everything in my name. Brought everythi Had an issue with the title to where they changed banks on us without notification. Went to the BMV to get everything in my name. Brought everything they gave me to be safe. Still didn't have the correct paperwork to get it in my name. I went to home to double check I had everything and I did. They just never gave me the proper forms. The car looked good when I bought it (other than the fact it wasn't detailed at all) but smelled a bit like smoke. Not a big deal to some, but I get sick. Figured it was just from my sales rep who, when he would come back into his office with a new form, smelled like he just stepped outside for a cigarette. It said online it was a non-smoker who previously owned the vehicle. I've tried to air it out and spray it. Had it since the middle of January, still reeks. Underneath the bumper was duct taped (not visible when looking the car over). Didn't notice until it started dragging one day. Spent the time on the phone and everything and it took two weeks to get the new part in. Finally called to ask if I could bring it in, they couldn't find a loaner. The next day they got one. Dropped it off and the service guy (who seems to be the only person who wanted to help me) told me someone up front said carelessly to just give me a car that was there that was covered to the point you could barely see out the windshield. The service guy cleaned the windows for me. I didn't even take my car for the free oil changes they offer for buying a car on their lot. The hassle wasn't worth it to me to deal with them again. My car has felt loose over the last couple months (but better compared to my other car I had to get rid of so it wasn't the most noticeable). Found out that my front-righr wheel bearing is messed up. This place should be condemned. I've never been so disappointed in any purchase in my life. They give you the cliche customer service lines, but their attitude and willingness to put people behind the wheel of a car that is literally taped together should be embarrassing. More