Tyler Ford

3rd vehicle I've bought from them, never had a bad experience. They made a customer for life years ago, that won't change, I'd never do business dealership. experience. They made a customer for life years ago, that won't change, I'd never do business dealership. More

Best Experience with a car dealer I have ever had!! Best Experience with a car dealer I have ever had!! Joshua Minick answered all of my questions without hesitation and made the whole process seem com Best Experience with a car dealer I have ever had!! Joshua Minick answered all of my questions without hesitation and made the whole process seem completely transparent. I never felt like anything was held back from me. The price negation was pleasant and without pressure. The finance guy offered different options to add to my deal. The key word is "offered". Never once did he push me into something I wasn't interested in. After that I was given a tour of the dealership to make sure I knew where the Parts department, body shop, and service depart are. Randy Speake was especially helpful in relaying the information I needed to know about my regular maintenance. Overall, a very pleasant experience. More

Josh was very attentive in listening to our needs and went the extra effort to find a vehicle that met them. Then Sissy in finance worked to find us the financing to allow us to get theat vehicle. Both went the extra effort to find a vehicle that met them. Then Sissy in finance worked to find us the financing to allow us to get theat vehicle. Both went above and beyond. Great dealership that I would reccomend to anyone. More

MY DAUGHTERS CAR WAS RUINED BY TYLER FORD - QUICK LANE.. BY PUTTING THE INCORRECT PRODUCT ON THE CAR. THEY WOULD NOT HONOR THEIR WORK - WOULD NOT WORK WITH HER/ME - AND AFTER TRYING TO ACCOMPLISH ANYTHING BY PUTTING THE INCORRECT PRODUCT ON THE CAR. THEY WOULD NOT HONOR THEIR WORK - WOULD NOT WORK WITH HER/ME - AND AFTER TRYING TO ACCOMPLISH ANYTHING AS FAR AS HELP GOES REPAIRING THE CAR.. THEY WOULD DO NOTHING. THE MOTOR WAS RUINED - AND HAD TO HAVE A NEW MOTOR. BASICALLY THEY SAID - TOO BAD.. YOU ARE AT FAULT.. WE COULD NOT DO THAT. THEN WE COULD NOT DO ANYTHING IN COURT.. BECAUSE THEIR TOP-DOLLAR LAWYERS. I THOUGHT TYLER FORD HAD A GREAT REPUTATION IN TYLER. WAS I EVER WRONG. THEY WOULD NOT HELP AT ALL - POSSIBLY DUE TO THE FACT THE IT WAS NOT A MAN DEALING WITH THEM I AM NOT SURE - BUT HER 2 YR OLD TOYOTA IS NOW WORTH NOTHING. ALL BECAUSE SHE HAD HER OIL CHANGED EVERY 3000 MILES - AND THOUGHT THIS WAS A GREAT PLACE TO DO BUSINESS - AND THEY RUINED HER MOTOR. WOULD NOT TAKE ANY RESPONSIBILITY FOR THE ERROR. PRETTY MUCH TOLD HER TOO BAD. I GUESS WHEN YOU DO BUSINESS LIKE THIS - THAT IS WHY YOU NEED TOP DOLLAR LAWYERS TO DEAL WITH YOUR BUSINESS. More