Two Rivers Ford Inc - Service Center

Excellent As Always! I took my car in on a Saturday for service. Chuck in service took Excellent care of me! Give him a raise! Thank You. Thank You. I took my car in on a Saturday for service. Chuck in service took Excellent care of me! Give him a raise! Thank You. Thank You. More

AUTOMATIC TRANSMISSION BOUGHT A 2014 FORD FOCUS --2 MONTHS AFTER WE BOUGHT THE CAR, HAD PROBLEMS WITH THE AUTOMATIC TRANSMISSION JERKING GOING IN 2ND GEAR. SO TOOK THE CAR BOUGHT A 2014 FORD FOCUS --2 MONTHS AFTER WE BOUGHT THE CAR, HAD PROBLEMS WITH THE AUTOMATIC TRANSMISSION JERKING GOING IN 2ND GEAR. SO TOOK THE CAR IN TWICE TO BE FIXED AND THE SERVICE MANAGER SAID THERE WAS NO RECALL AND THAT ONLY THING THAT WE COULD DO IS, TO TRADE IT IN ON ANOTHER CAR. WTH DO YOU CALL THAT !!!!!!!!! I MOVED TO PENNSYLVANIA AND TOOK THE CAR HOFFMAN FORD IN HARRISBURG,PA. GUESS WHAT THEY FIXED IT!!!!!!!!!!!!!!!!!!!!!!!!!!! HAD TO COME HOME TO HAVE MY CAR FIXED RIGHT. More

Bought my Fusion here. Wont be back. I bought my Ford Fusion from here a little over a year ago. Since then, both of my key fobs broke and the key wont flip out. I went to the service cen I bought my Ford Fusion from here a little over a year ago. Since then, both of my key fobs broke and the key wont flip out. I went to the service center to have these fixed as my car is still new and under warranty. The service center was rude and offered no help. They only offered to replace my keys at an astronomical fee. After leaving Two Rivers I called Bates Ford who i then explained my situation to. They welcomed me with open arms and they are currently helping me. Two Rivers is much closer to home for me, but i will no longer return there for ANYTHING. So much for caring for the customer after the sale. More

Great experience purchasing a for Extended service plan Joel provided me with all the information I needed in finding the right service plan for me. He responding in a very timely manner. If I lived closer, Joel provided me with all the information I needed in finding the right service plan for me. He responding in a very timely manner. If I lived closer, all my service would be performed here. More

Incompetent I took my f-150 here 4 times for the same electrical problem. After unsuccessfully fixing it the first time I was put at the end of the line each time I took my f-150 here 4 times for the same electrical problem. After unsuccessfully fixing it the first time I was put at the end of the line each time I brought it back for a total of 35 days. The problem was never fixed. This went on for almost a year. I took it to aes in Nashville and it was fixed in one half day. More

Great Service Department My wife had to have her car towed to Two Rivers Ford with a battery issue. The car arrived at the dealership about 15 minutes before the service depa My wife had to have her car towed to Two Rivers Ford with a battery issue. The car arrived at the dealership about 15 minutes before the service department closed. Charles M. took care of us and got the car in right away to have it looked at. He offered to have a tech fix it right there on the spot so we didn't have to leave the car overnight. Great dealership with great employees. I highly recommend dealing with Two Rivers Ford. More

Don't show up at 7 am and expect smiling helpful service. Don't come in at 7 am for an oil change. You will be met with short answers, not so courteous, and Ill tempered service leads. While trying to explain Don't come in at 7 am for an oil change. You will be met with short answers, not so courteous, and Ill tempered service leads. While trying to explain something I was cut off twice in my explanation. Their ability to deal with simple customer service is hugely lacking. More

Great Experience My experience with Two Rivers Ford was great. I visitied Two Rivers Ford for a airbag recall on my 2005 Mustang and eneded up leaving with a 2015 mus My experience with Two Rivers Ford was great. I visitied Two Rivers Ford for a airbag recall on my 2005 Mustang and eneded up leaving with a 2015 mustang. Joseph was very knowledgeable and helpful. He made my first car buying experience very easy. More