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Two Rivers Ford

Mt Juliet, TN

4.8
881 Reviews
John Barker's Two Rivers Ford is locally owned and has been proudly serving Middle Tennessee and the South since 1983. We're one of the top 40 Ford Dealers in the Nation, and we sell all our new, non-specialty Fords at invoice, which means we have the best prices around. We also have a non-commissioned sales team that offers a no-pressure, transparent buying experience. We have a huge selection of certified pre-owned vehicles, and we have a Commercial Vehicle Division for your work truck needs. And when it comes to service, we offer in-dealership service, mobile service, plus pick-up-and-delivery. There's a reason we're the South's Most Trusted Ford dealer. We'd love the opportunity to earn your business!
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76 Belinda Pkwy

Mt Juliet, TN

37122

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Showing 881 reviews

January 31, 2025

Called two Rivers Ford to make an appointment to get a recall issue taken care of. I was told it was first come first serve and to just drop off the car and it would take 4 to 5 days. Called Gallatin Ford More

by Bob
Service Time
Recommend Dealer
No
Employees Worked With
Service personnel unkown
Feb 03, 2025 -

Two Rivers Ford responded

Bob, we are so very sorry about you having to wait for service. We know how frustrating that can be. We are a high volume dealership and we genuinely apologize that we couldn't get you in right away. If you'd like to discuss this situation further, please call our customer relations manager, Tammy Jacobs at 615-889-9215 (just ask for her) Thank you for the feedback.

Feb 16, 2025 -

Bob responded

Thanks for your response but please understand, my issue was being told I couldn’t make an appointment. I was told to drop the car off and the service department would get to it in 4 to 5 days. Thats totally unacceptable especially when it’s a recall issue.

January 18, 2025

Outstanding experience with J, Tom and Kenny! World class customer service! I highly recommend Two Rivers Ford. Thank you very much. More

by 16sgood
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Syling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Fitzpatrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Two Rivers Ford responded

Love the truck! Thanks for allowing us to earn your business. We appreciate you!

January 17, 2025

I can’t say enough great things about my experience with Lonnie Fox at Two Rivers Ford in Mt. Juliet! Lonnie went above and beyond to help me find the perfect truck. Not only did he make the process smooth More

by Keval.Sheth
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lonnie Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Fitzpatrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Two Rivers Ford responded

Thank you so much for this wonderful review about Lonnie and our staff. We are so happy to hear that we've earned your business. The kind words mean so much to us!

January 11, 2025

Was very efficient going over everything . Very nice to work with.Thank you very much More

by thatoneguybc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Two Rivers Ford responded

Great to hear! Thanks for the 5 star review and the kind words.

January 03, 2025

This is our second purchase from Tom and Two Rivers Ford, and can honestly say it’s the best buying experiences we’ve ever had! Everyone there works to make sure the purchase process is as smooth as possible More

by BlueJean2015
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Two Rivers Ford responded

Thank you so much for your loyalty! We appreciate you being a part of the family and appreciate the kind words. Happy New Year!

December 20, 2024

Very good overall. Verbally agreed to additional $250 discount. never received. Tom Phillips great. Finance guy went too fast for me More

by ahb22847
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reggie Hardiman
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Two Rivers Ford responded

Hi. We appreciate the feedback. We apologize if the financing seemed too quick. We are always willing to slow it down and we will pass along the feedback. Also on the $250 discount. This is an unusual amount for a discount. Could you let us know what the discount was for ie. Farm bureau? Military?

December 17, 2024

Great dealership, great salesman Tom Phillips! Great overall experience. Would definitely recommend this dealership to anyone. More

by heddielawrence
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reggie Hardiman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Two Rivers Ford responded

Great to hear! Thanks for the kind word and the 5 stars!

December 07, 2024

I had a great experience purchasing my new Bronco at Two Rivers Ford. My salesman Tom was fantastic More

by Poppa P
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2024 -

Two Rivers Ford responded

Great to hear and what a great looking Bronco!

November 28, 2024

Tom was great to work. No high pressure. He helped to find us what we were looking for and made sure we were pleased with our selection. He took the time to show us feat More

by mghm1954
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Fitzpatrick
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Two Rivers Ford responded

Thank you so much for these kind words and congrats on your new Bronco! Enjoy the ride, and we'll be here for you whever you need us.

November 27, 2024

Lonnie was amazing! ! He and the manager were so personal and professional. I highly recommend Two Rivers!!! More

by Diana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lonnie Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Two Rivers Ford responded

Great to hear. Thank you so much for the recommendation and welcome to the Two Rivers Ford family!

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