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Twins Buick GMC - Service Center

Columbus, OH

4.1
46 Reviews

46 Reviews of Twins Buick GMC - Service Center

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June 27, 2025

Blake provided amazing customer support service. Blake provided much needed information during a stressful time. Thank you Blake More

by joiner_3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
June 27, 2025

My appointment was easy to schedule online. My car was accepted on time per my scheduled appointment. The technician suggested to filter changes and I went ahead accepted as it’s convenient to More

by MMASTERS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
June 27, 2025

Took care of my needs with excellent care and in a timely manner. Great job More

by whatleyjames143
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dwayne Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2025

Fantastic service> Service to be performed was explained to me. After the service was completed the Service Adviser reviewed with me service that was done on my car. Only Twins Buick GMC has serviced my car More

by ESUCHY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Elkins
June 26, 2025

Needs service advisor and mechanic that knows what they are doing.. need someone working on cars not just because they went to school be hands on not just in the classroom. More

by JuJu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
June 25, 2025

They notified me to come in for a recall, then scheduled me to come in for that recall. When I got there, they told me that GM does not yet have a solution for the recall issue, so they did not need me to c More

by MFULTZ0
Recommend Dealer
No
June 25, 2025

Twin Buick service department is awesome. The professionalism and customer service is top-notch! They get a 10 in my book. More

by BONBON55BC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dee Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 25, 2025

It was a crazy day for me. They seem to get things straightened out for me. Got a diagnosis for me. Got me moving forward in my next situation. I appreciate all the hard work S More

by Official prodical
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn (Service department)
June 24, 2025

Oil Change shouldn't take 80 minutes. Professional staff, needs more efficiency. More techs need to be available for high tech vehicles. More

by hp1260ace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Only service.
June 20, 2025

Was not greeted by the car for my appointment not sure if that is the norm at this dealership as this was my first visit and unfortunately they did not have my appointment i made via the app in the system More

by Court12gator
Recommend Dealer
Yes
Employees Worked With
Jared
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