Twin State Ford, Inc.

Fixed rattle Problem was found and repaired quickly and. I was not charged an arm and a leg. Service explanation was provided and answered all of my questions. Problem was found and repaired quickly and. I was not charged an arm and a leg. Service explanation was provided and answered all of my questions. More

Very friendly dealership This dealership is very friendly and great to work with. We have always been satisfied with the work that is done on our vehicle. Great service. This dealership is very friendly and great to work with. We have always been satisfied with the work that is done on our vehicle. Great service. More

Fixed my Fusion's problem Super service - thank you Jordan and Twin State auto techs for getting my Ford Fusion in tip top running order! Professional and very friendly staff! Super service - thank you Jordan and Twin State auto techs for getting my Ford Fusion in tip top running order! Professional and very friendly staff! More

Realignment Initial diagnosis indicated the need for a front end alignment. After checking the car on the lift and with a sophisticated alignment measurement tool Initial diagnosis indicated the need for a front end alignment. After checking the car on the lift and with a sophisticated alignment measurement tools, they realized that there was no need. Turns out that that appointment was free to me. I appreciated their customer service and offer to do they check up for nothing. More

Great service! Brought my 2016 F150 in for service. Service rep was awesome. Her name was. Paydon Wright. I also ordered some parts Pam was very helpful and patient Brought my 2016 F150 in for service. Service rep was awesome. Her name was. Paydon Wright. I also ordered some parts Pam was very helpful and patient as we really had to search for a small part. But the real surprise was Peydon's brother,I forget his name. He found a small clip in the shop that could not be ordered alone. You would have to order a trim piece to get this very small clip. I'm my opinion that was above and beyond. Made my day. Ihad been to 4 dealerships looking for that part. More

Prompt, courteous and present waiting space. I appreciate this whole car inspection that is also done at the same time. The waiting area provides fresh hot beverages and many magazine selections I appreciate this whole car inspection that is also done at the same time. The waiting area provides fresh hot beverages and many magazine selections. Also a quiet area, and a TV or headed area. More

Good people It was a great experience and I’m thankful for the skilled and friendly people. Thank you thank you thank you thank you thank you. It was a great experience and I’m thankful for the skilled and friendly people. Thank you thank you thank you thank you thank you. More

Outstanding Service Peydon was wonderful! She worked to find a way to diagnose what was wrong with my vehicle in a way that was most convenient for me. The entire servi Peydon was wonderful! She worked to find a way to diagnose what was wrong with my vehicle in a way that was most convenient for me. The entire service department was very accomodating. It's obvious that this dealership cares for you as a customer long after the sale. Thank you! More

Bad tire tries to ruin long weekend! Driving up from Boston to visit friends in Danville and drive or something on 93 at the state line. Instant stress and it is snowing! Late Saturday Driving up from Boston to visit friends in Danville and drive or something on 93 at the state line. Instant stress and it is snowing! Late Saturday morning and a lot of places closed or too busy. Woman att your dealership, I forget her name!, was wiling to squeeze us in, she was great, informative, great people person and the tire was fixed and is holding nicely. Saved the weekend! More

Always satisfied with the service. Clarissa gets you in, in a timely fashion and always answers any questions you might have; seems very knowledgeable and is personable. Pleasant place Clarissa gets you in, in a timely fashion and always answers any questions you might have; seems very knowledgeable and is personable. Pleasant place to wait. More