Twin State Ford, Inc.
St. Johnsbury, VT
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297 Reviews of Twin State Ford, Inc.
Great experience I had a good experience getting my vehicle inspected. My appointment schedule was fast and friendly. Vehicle taken in within minutes of arrival. 1/2 h I had a good experience getting my vehicle inspected. My appointment schedule was fast and friendly. Vehicle taken in within minutes of arrival. 1/2 hr later I received the car back with list of items like tire depth etc. so I knew what will need to be replaced in future. More
Respect Very professional. No pressure. Treated me with respect and that seems to be true for everyone that I saw around me. Listened to what I wanted and Very professional. No pressure. Treated me with respect and that seems to be true for everyone that I saw around me. Listened to what I wanted and did not try to upsale. More
took some time but made a good deal great people all around - management - sales and service, operate in a professional manner at all times- great facility, clean and upgrading where ne great people all around - management - sales and service, operate in a professional manner at all times- great facility, clean and upgrading where needed - would recomment to all More
Twin State is the BEST This is the third truck, first new, that I have bought from Twin State Ford. The atmosphere of the entire dealership is that of professionalism. The This is the third truck, first new, that I have bought from Twin State Ford. The atmosphere of the entire dealership is that of professionalism. The team I worked with Armando and Mike were looking out for my needs, wants and concerns, which were not easy for them. However, they did a great job in finding a truck that was best for me. I also would like to add that their service people are excellent to work with. I have been a customer of Twin State for many years and plan to continue. Hopefully we will be able to get my wife out her Jeep and into a Ranger soon! More
Customer service excellence This dealership has always give me excellent service. They notify me of deals available without pressure sales. They work hard to get me in the vehicl This dealership has always give me excellent service. They notify me of deals available without pressure sales. They work hard to get me in the vehicle I want at a fair price. More
Fast and fair pricing Nice experience no pressure, nice sales people. They work with you on trades and have a great selection of vehicles. I have bought and leased vehicles Nice experience no pressure, nice sales people. They work with you on trades and have a great selection of vehicles. I have bought and leased vehicles here for years. More
Great Dealer and sales people I have not enjoyed purchasing a car for the last 20 years! This dealership changed that. This is what buying a car should be like. They really are. Fi I have not enjoyed purchasing a car for the last 20 years! This dealership changed that. This is what buying a car should be like. They really are. Five star rating. I cannot recomend highly enough they were awesome! More
I'm the dealerships outside CPA, they take great care of me. The service department checked me in and we went through what work needed to be done, then they came back to me with their findings and told me what i The service department checked me in and we went through what work needed to be done, then they came back to me with their findings and told me what it would cost by item and asked if I wanted all the work done and I gave them the go ahead. The vehicle was ready by the end of the day as promised. More
service appt for oil change loved being able to set up the appt via email and get the time that worked best with my schedule! got right in and the service was quick! thank you! loved being able to set up the appt via email and get the time that worked best with my schedule! got right in and the service was quick! thank you! More
Service on my 2016 Ford F-350 DRW I brought my truck in after noticing a wobble in the steering and wear on my passenger side tire. Called service dept and spoke with service writer P I brought my truck in after noticing a wobble in the steering and wear on my passenger side tire. Called service dept and spoke with service writer Peydon Wright who was extremely helpful in providing me with possible causes to tire wear and quotes for service. I brought my truck in on 1/28/19 and waited in their comfortable lounge area. While I sat and watched the news and weather on TV I was greeted by a pleasant staff of not just managers and salespeople, but also mechanics who asked if there was anything I needed. Peydon was there and she kept me updated on my vehicle. I was relieved to know that the problem was only the alignment and the cost of the alignment and tire rotation came out to what I was quoted. No one likes to go to the dealership knowing that something is wrong with their vehicle, but the staff at Twin State made the experience less stressful. Thank you. Bill C. More