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Twin Pine Ford
Ephrata, PA
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Would not recommend. Had a terrible experience and it looks like recently others have as well. They are dishonest and unprofessional and when you cannot use your car for Had a terrible experience and it looks like recently others have as well. They are dishonest and unprofessional and when you cannot use your car for months (I bought my car in December drove it one time and now it is almost March and still in the shop) because they have sold you a faulty one they will only gaslight you and post your personal documentation (ON SOMEONE ELSE’S REVIEW HOW UNPROFESSIONAL) for all to see trying to cover themselves instead of try and fix the lack of customer service. Let me save you the trouble.. DO NOT BUY A CAR HERE. More
Last month, my daughter bought a Hyundai Kona from Twin Pine. She drove it home and went to a local Whole Foods to charge it. It died there. She drove it for ONE DAY. Had it towed to a local Hyundai de Pine. She drove it home and went to a local Whole Foods to charge it. It died there. She drove it for ONE DAY. Had it towed to a local Hyundai dealer and there was a recall on the battery on ALL Hyundai Konas. Twin Pine said it had been repaired and there were no active recalls on the vehicle. It had not and there was. Because there are so many Konas awaiting repair nationwide, it could take up a year to get the repair. So to summarize just bought a car from Twin Pine, DECEIVED at point of sale into believing repairs were performed that were not, car broke down after ONE DAY, am still making payments, MAY NOT BE ABLE TO DRIVE MY CAR FOR A YEAR. Thanks Twin Pine! Stellar experience...not. More
Very friendly dealership. Mike was very accommodating and helpful with the purchase of our new vehicle. He even met us at the dealership on his day off. Mike was very accommodating and helpful with the purchase of our new vehicle. He even met us at the dealership on his day off. More
Adam Reid has been extremely helpful with the purchase of my new truck. He has gone above and beyond in helping me after the sale. I am grateful for all that he has done for me. my new truck. He has gone above and beyond in helping me after the sale. I am grateful for all that he has done for me. More
The entire TEAM that I observed was very intent on making sure that each customer was being taken care of. Our salesmen Adam Reid was most helpful and made the entire process seamless. Would I recommend Tw sure that each customer was being taken care of. Our salesmen Adam Reid was most helpful and made the entire process seamless. Would I recommend Twin Pine Ford? Absolutely!! This was the first time to deal with them and from my experience it won’t be the last. Everybody gets involved when a sale is made in ringing the bell, that’s a pretty kool idea👍 More
The place was packed but everyone was absolutely the BEST! Brian Brensinger was very friendly, thoughtful and of course extremely knowledgeable. We did not feel pressured or rushed in any way to make ou BEST! Brian Brensinger was very friendly, thoughtful and of course extremely knowledgeable. We did not feel pressured or rushed in any way to make our decision. Quinn McGowan walked us through all our options with financing and was also very friendly, thoughtful and knowledgeable. We would 100% recommend Twin Pine Ford to anyone that is looking to purchase a vehicle!! Top NOTCH dealership!!! Top NOTCH staff!! More
First of all they had a come on ad on the internet. Then we discussed another EV that had a price listed under $25,000 so made that vehicle eligible for the $4,000 used EV tax credit since it was also Then we discussed another EV that had a price listed under $25,000 so made that vehicle eligible for the $4,000 used EV tax credit since it was also two years old. However to get the under $25,000 price you are required to buy a $4,000 service contract. If you don't buy the service contract the price of the car goes above $29,000. So in effect it's a scheme to sell service contracts. Do business here at your own risk! More