Twin City Toyota

As soon as I got out of my car Dave Steinbach was there As soon as I got out of my car Dave Steinbach was there to greet me with a smile and a hand shake.. He asked what I was interested in and what my As soon as I got out of my car Dave Steinbach was there to greet me with a smile and a hand shake.. He asked what I was interested in and what my needs were. He showed me both New and used vehicles to fit my budget. After test driving a 2013 Corolla I was SOLD. Dave took the time to explain everything on the car..We went inside and he offered me coffe, tea and a cookie. After selling me the car he and Larry Sanders explained the importance of extra tire protection and Dave talked to me on the extra protection plan for the paint... They were never rude nor Pushy. I am a widower and they never treated me inferior as some have done in the past. being a woman many seem to think I can not make a good choice without another man around. Dave assured me IF I HAD ANY QUESTIONS when I got home I could call him or the dealership and have peace of mind.. I truly commend both Dave and Larry Sanders for their kindness, patience and compassion regarding my needs. I purchased a New Toyota in 1991 and dealt with Larry then also. Since 1991 I have purchased a New Ford, Chevy and Dodge truck. Although I no longer have any of those I came back to Toyota to get the car I felt I could rely on. Maybe down the road I will be able to buy a New Tundra but until that time I am VERY PROUD of my new Toyota...I must also add when I purchased my car in 91 alot of people made fun of me and swore it would never last. My Tercel had 189,000 miles on it. I drove that car almost anywhere you took a truck. My Dad laughed as I drove it in the hayfield. We told my grandson for his 16th birthday he could have the car BUT a flash flood came thru and water was up to the dash therefore we had to get rid of it.. I pray this car is as good or better than the Tercel...I WILL recommend Twin City Toyota, Dave Steinbach and Larry Sanders to anyone interested in purchasing a car. I am looking forward to my first oil change as I am confident I will be VERY Happy with their service. Respectfully Ruby McCord More

Ryan did a wonderful job of finding the perfect car for my teenaged daughter. He is respectful, honest, and hard working. I would recommend him to anyone. my teenaged daughter. He is respectful, honest, and hard working. I would recommend him to anyone. More

After a lengthy search for just the right car, we decided to buy from Ryan and Twin City Toyota because they exemplify everything that customer service should be. Ryan displayed incredible integrity, compas to buy from Ryan and Twin City Toyota because they exemplify everything that customer service should be. Ryan displayed incredible integrity, compassion, patience and understanding as he assisted us in our purchase. We had visited numerous other dealerships around town and were either treated with a "take it or leave it" attitude or a "you're stupid if you don't buy what I want to sell you" attitude. It was exceedingly refreshing to walk into Twin City and have Ryan treat us with something that was missing from the personnel at all of the other dealerships - RESPECT. From the initial greeting to completion of the sale, Ryan made sure to listen to what we were looking for in a car, to ask questions about what we liked or didn't like about each vehicle, and to let us know he really wanted us to be happy with our purchase. We made more than one visit before we made the purchase and called back to ask questions that occurred to us after we left, which Ryan always cheerfully answered. As Ryan introduced us to other employees at this dealership during the process, it was clear to us that the entire staff was committed to making sure we really liked our vehicle and that the buying process was as pleasant as possible. We also conversed with other customers who were waiting for their vehicles to be serviced and heard only compliments about the staff and service. We were never pressured to make a purchase, but in the end it was an easy decision to make - we had the vehicle we wanted, we were dealing with a dealership whose total focus was satisfied customers, and we were dealing with a salesman who took customer service to a new level by caring for us with his heart as well as his head. More

I am a return customer of Ryan's and I will continue to come to him for future visits. He makes the car buying experience easy and will go out of his way to get you the deal you are looking for. He is pr come to him for future visits. He makes the car buying experience easy and will go out of his way to get you the deal you are looking for. He is professional, friendly, and he really cares about his customers. I love my new ride. Thanks Ryan! -Shane Mace More

I bought a Toyota Camry from a sales person Twin City Toyota. She answered my questions, allowed me to test drive a different trim level. Toyota. She answered my questions, allowed me to test drive a different trim level. More

Ryan did a great job working with us to find our car. There was a small tear in the back of the driver seat which he later arranged to pick up and bring back to the dealership for repair. The person who There was a small tear in the back of the driver seat which he later arranged to pick up and bring back to the dealership for repair. The person who repaired it did an great job as well. And Ryan arranged to have it detailed while it was back at the dealership. Overall, he was helpful and thorough and we plan to see him again the next time we are shopping for a car. More

It was a pleasure doing business with Kate, Shelley, Larry, everything went well and could not do enough to help us with the deal, very happy with vehicle, will buy again if we ever wear it out. Servic Larry, everything went well and could not do enough to help us with the deal, very happy with vehicle, will buy again if we ever wear it out. Service is exceptional. More

Twin City Toyota, first class service; Twin City Toyota has set the benchmark for the right way to run a dealership. Special thanks to Ryan Cozart; funny, helpful, hardworking professional who makes it en has set the benchmark for the right way to run a dealership. Special thanks to Ryan Cozart; funny, helpful, hardworking professional who makes it enjoyable purchasing a new vehicle. Both the Venza and the Camry that I purchased from Ryan are the best two cars I have ever owned; reliable, comfortable, well built. More

Sales Manager and particularly Mike Mullins stepped up with service after the sale to ensure we were happy with the car we purchased and the experience and friendliness of the dealership. They made sure with service after the sale to ensure we were happy with the car we purchased and the experience and friendliness of the dealership. They made sure we received the service we expected and did it in a professional way that makes me want to come back for my next purchase. More

Mike was an absolutely fabulous dealer to work with. We appreciated his "no pressure" sales tactic and found the process to be very simple. We have purchased other vehicles from this dealership and have a appreciated his "no pressure" sales tactic and found the process to be very simple. We have purchased other vehicles from this dealership and have always been pleased. However, Mike, went above and beyond to make this the most pleasurable experience we have had in purchasing a vehicle. Laryy in finance was great, he provided us with a terrific rate and his sense of humor and patience were appreciated. What a great team!! More