
Twin City Toyota
Herculaneum, MO
Filter Reviews by Keyword
By Type
Showing 453 reviews
Sandy Turner was awesome. Kept me informed and was very professional. This is the 2 nd truck I have bought from Sandy. Thank you Sandy 👍🤗 Kept me informed and was very professional. This is the 2 nd truck I have bought from Sandy. Thank you Sandy 👍🤗 More
Over the last 25 years I have purchased my cars from Twin City Toyota for just two reasons: 1. The fact that Toyotas are the most dependable autos on the market and they retain their value the best. 2. City Toyota for just two reasons: 1. The fact that Toyotas are the most dependable autos on the market and they retain their value the best. 2. And even more important than that fact is the great service I’ve received during the buying experience and the professional service I receive every time I bring my car in for service. All of the team members at TCT treat you like you are family. More
Twin City Toyota was great to deal with. Fair price, good deal on my trade in, no pressure, answered questions, very friendly and helpful. Sam was my sales person, and I'd buy another car fr Fair price, good deal on my trade in, no pressure, answered questions, very friendly and helpful. Sam was my sales person, and I'd buy another car from her in a minute. More
Sam was great and always upfront and helpful. She demonstrsted all sspects of the electronics and alwYs anssweed all questions and returned all calls. A pleasure to do business with. She demonstrsted all sspects of the electronics and alwYs anssweed all questions and returned all calls. A pleasure to do business with. More
Sandy Turner as well as the dealership was wonderful dealing with. They helped me get into a new vehicle and made the whole experience wonderful. dealing with. They helped me get into a new vehicle and made the whole experience wonderful. More
Attentive and appreciative of customers! Went above and beyond to help me complete my purchase (from the pre-purchase calls all the way thru to us driving off the lot) was better than antic Went above and beyond to help me complete my purchase (from the pre-purchase calls all the way thru to us driving off the lot) was better than anticipated. The follow-up has been excellent and they've helped me with an issue dealing with my out-of-state license plates! More
I was looking for a good used car. I went to Twin City Toyota because my husband is from the area and we had heard good things about them. We drove through the lot and saw a 2015 Hyund I went to Twin City Toyota because my husband is from the area and we had heard good things about them. We drove through the lot and saw a 2015 Hyundai Sonata. I worked with Samantha. She was great and very personable. She made the process fast and easy. The finance department worked to get me the best interest rate and a payment that was in my range. I would very highly recommend purchasing from Twin City Toyota and working with Sam! The car had a few spots of missing paint and they are fixing it at no extra charge. Plus they gave me a rental at no charge so that I wouldn’t be without a vehicle while mine is being painted. I wish I would have bought from them years ago! More
First off, our buying experience was fantastic. The sales staff was great, however, after getting the car home I noticed a transmission fluid leak coming from the case cover as well as the fluid p The sales staff was great, however, after getting the car home I noticed a transmission fluid leak coming from the case cover as well as the fluid pan. I checked the paperwork and sure enough the dealerships maintenance department had resealed the pan prior to my purchase. No big deal - they did a poor job with the permatex gasket or tighted the pan incorrectly; people make mistakes. I contacted the service department, explained the issue in which THEY WROTE VERBATIM on the service request. I dropped the car off and after a week I got it back. The service department did not address the issue and instead said they repaired a “leaking transmission fluid line”. The car is still leaking transmission fluid out of the case cover and the pan because they didn’t want to take the time to properly fix it. The car is still under warranty but I don’t trust them anymore so I will fix myself. As you can imagine, I will not purchase from this dealer again and I will encourage others to stay clear as well. This was the first vehicle I have ever financed and what went from a great experience with the sales team has turned into a major inconvenience because of the incompetent service department. I expect better service after spending 17k plus on a car. More