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Twin City Subaru

Berlin, VT

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rated
479 Reviews

142 Berlin Mall Road

Berlin, VT

05602

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479 Reviews of Twin City Subaru

June 07, 2016

Tony Fletcher was amazing and dependable. Tony was knowledgeable, dedicated and patient and went out of his way to find exactly what we were looking for and followed through every step through More

by tunalady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Fletcher
Jun 08, 2016 -

Twin City Subaru responded

We're so glad you had such a great experience with Tony and that he was able to find the right vehicle for you. We hope you have many wonderful adventures and come see us again in the future!

April 04, 2016

Easy. They were very helpful and stayed in the budget I had to work with. They were very friendly and helpful. I never felt pressured to buy on the spot. I More

by Scootercleo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Rivet, Desmond Culcleasure
Apr 04, 2016 -

Twin City Subaru responded

We're so glad you had such an easy and great experience with us. We hope you enjoy your new Subaru and thank you for choosing Twin City Subaru!

March 29, 2016

Very Helpful - No Pressure We were looking for the cheapest, most basic model and once we made it clear exactly what we wanted, there was no pressure to upgrade, buy any extra f More

by Impreza2016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Barone, Bryan Chenvert
Mar 29, 2016 -

Twin City Subaru responded

We're so glad you had such a great experience at Twin City Subaru and that Bryan was able to get the right car for you! We look forward to working with you again in the future.

March 26, 2016

Subie Number 6 An unfortunate collision (#notmyfault) brought us back to Twincity. Bryan was direct, articulate, and responsive to our needs as drivers! I love my sw More

by Ndaigle802
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Barone, Desmond Culcleasure, Bryan Chenvert
Mar 28, 2016 -

Twin City Subaru responded

We're so glad you had a great experience at Twin City Subaru and with Bryan despite the circumstances that brought you into the dealership. Congratulations on your new Forester and thanks for choosing Twin City Subaru!

March 08, 2016

Nice touch! I was doing some internet research and out of curiosity, sent in a quote request. Not only did I receive the quote with all the features I wanted, but More

by Dan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Chenvert
Mar 08, 2016 -

Twin City Subaru responded

We're so glad you had such a good experience at Twin City Subaru and that Bryan was able to get you the car you wanted! We look forward to working with you again in the future and thank you for choosing Twin City Subaru!

March 07, 2016

Great Service I want to start by saying I did research for seven months before buying a car at Twin City Subaru. I Searched Maine, NH and Vermont and found their re More

by Samantha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Desmond Culcleasure, Alex Nicholson
Mar 07, 2016 -

Twin City Subaru responded

We're so glad you that Alex and Desmond made your experience so enjoyable and they were able to get the right car for you. Thank you for choosing Twin City Subaru and we hope to work with you again in the future!

February 29, 2016

Great Experience! Bryan was a great salesperson from the get -go. Upon my initial inquiry, he immediately responded with a great video of a car that might work for me, More

by happycustomer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Desmond Culcleasure, Bryan Chenvert
Feb 29, 2016 -

Twin City Subaru responded

We're so glad you had such a great experience at Twin City Subaru and that Bryan was able to find the perfect vehicle that met your needs! Thank you for the nice review and for choosing Twin City Subaru!

February 23, 2016

the most disrespect I went in Twin City on January 26,2016 and dealt with Jeff Moser, had a great feeling towards the relationship and I thought we were going to be able More

by RMG
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Moser, Desmond Culcleasure
Feb 24, 2016 -

Twin City Subaru responded

Dear RMG, My name is Dave Birmingham and I am the "Chief Dog Walker" at Twin City Subaru. Thank you for taking the time to give us feedback and thank you for your comments about Jeff. Customers really seem to find his easy going manner appealing. Sorry we failed to find terms that were agreeable to you. Our records indicate that Desmond conducted additional research on your trade by calling several Ford dealers, and was able to offer you a substantially higher value. Jeff tried to contact you five times since the end of January and you never responded. It looks like we could have saved you 4 hours in the car and perhaps some additional money. I am sorry we failed to connect. I hope you will consider us in the future. Regardless of where your car is purchased, you are always welcome in our Service and Parts Department. Welcome to the Subaru family. If I can be of any personal assistance, please do not hesitate to call me direct to my cell 224-7211. Sincerely, Dave Dave Birmingham Twin City Subaru

February 23, 2016

Excellent, best car buying/leasing experience ever! The sales crew at Twin City Subaru is amazing. My husband and I had three different meetings with them over a couple of weeks, two separately, and a More

by 2016ForesterVT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Sweeney, Mike Rivet, Desmond Culcleasure
Feb 23, 2016 -

Twin City Subaru responded

We're so glad that you had such a wonderful experience here and that Joe, Desmond and Mike made you and your little one feel at home! We hope you enjoy your new Subaru and that we can work with you again in the future. Thank you for choosing Twin City Subaru!

February 17, 2016

Car buying made easy!!! Very accomading Bryan took excellent care of me he had all the answers to any of the questions I had for him it was a rewarding and pleasant car buyin More

by Jonny444
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Barone, Desmond Culcleasure, Bryan Chenvert
Feb 17, 2016 -

Twin City Subaru responded

Thank you for the very nice review. We're so glad that Bryan was able it make it such a pleasant experience for you! Congratulations on your new car and thank you for choosing Twin City Subaru!

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