Twin City Subaru
Berlin, VT
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479 Reviews of Twin City Subaru
Tony Fletcher was amazing and dependable. Tony was knowledgeable, dedicated and patient and went out of his way to find exactly what we were looking for and followed through every step through Tony was knowledgeable, dedicated and patient and went out of his way to find exactly what we were looking for and followed through every step through the process and guided us. They didn't have what we wanted on the lot so he found it for us and made it happen. Couldn't have asked for a better salesman, And available any time to answer our questions before or after we purchased our car. Best experience we've had in purchasing a vehicle . Tony always answered our questions and always contacted us almost immediately.During the process. Never pressured us and always a smile when we came up against the unknown in this venture. More
Easy. They were very helpful and stayed in the budget I had to work with. They were very friendly and helpful. I never felt pressured to buy on the spot. I They were very helpful and stayed in the budget I had to work with. They were very friendly and helpful. I never felt pressured to buy on the spot. I was offered a car to try out over night since I was skeptical of buying a different model than what I was used to. That made all the difference for me. I loved the car after I got a real feel for it. It's hard to know with just a short trip around the block if it's right for you when you've had a different models for many years. I would definitely recommend them to anyone. More
Very Helpful - No Pressure We were looking for the cheapest, most basic model and once we made it clear exactly what we wanted, there was no pressure to upgrade, buy any extra f We were looking for the cheapest, most basic model and once we made it clear exactly what we wanted, there was no pressure to upgrade, buy any extra features or services, or other vehicles that would have landed the dealer more profit. Talked to dealers in MA and NH, and Twin City beat their prices. More
Subie Number 6 An unfortunate collision (#notmyfault) brought us back to Twincity. Bryan was direct, articulate, and responsive to our needs as drivers! I love my sw An unfortunate collision (#notmyfault) brought us back to Twincity. Bryan was direct, articulate, and responsive to our needs as drivers! I love my sweet new Forester and am greatful for the professionalism and expertise Bryan showed in expediting our purchase. 5 STARS! More
Nice touch! I was doing some internet research and out of curiosity, sent in a quote request. Not only did I receive the quote with all the features I wanted, but I was doing some internet research and out of curiosity, sent in a quote request. Not only did I receive the quote with all the features I wanted, but I received a personalized video of Bryan introducing himself in front of a vehicle he had on the lot with everything I requested. It was like I was at the dealership without the sales pressure. I scheduled an appointment and walked out a couple hours later with the car I wanted. I also received a fair price on a trade in which was a very painless process. Thanks Bryan! More
Great Service I want to start by saying I did research for seven months before buying a car at Twin City Subaru. I Searched Maine, NH and Vermont and found their re I want to start by saying I did research for seven months before buying a car at Twin City Subaru. I Searched Maine, NH and Vermont and found their reviews to be great and now I know why. I had emailed to get a quote on a Subaru Outback that had just come in and had no photos of it online. I was contacted right away and I was even sent a little video clip on YouTube from Alex Nicholson next to the car I was very interested in. My husband and I made an appointment to see them two hours away and I'm glad we did. We loved it. While we were there our daughter locked us out of our car. They were more than happy to help us break into the car with their kit, that made my day. We ended up getting the car at a great price with the help of Desmond Culcleasure. He was great and super friendly as well. I really couldn't have asked for a better team of sales associates. They even called a week later to make sure we were happy and all set. They will see us again for sure when we need another vehicle. I will keep you posted in the future as well but for now I'm super happy.. More
Great Experience! Bryan was a great salesperson from the get -go. Upon my initial inquiry, he immediately responded with a great video of a car that might work for me, Bryan was a great salesperson from the get -go. Upon my initial inquiry, he immediately responded with a great video of a car that might work for me, which was very helpful since I don't live in the immediate area. I had been looking at certified crosstreks at St. J Subaru and the experience at Twin City was by far superior. Desmond also worked with me regarding financing, and I was impressed with his straight forward approach and the fact that he actually came over and sat with me and worked out the terms I wanted (none of the usual finance manager in a back office somewhere xx.) I will highly recommend Twin City and Bryan to my friends and co-workers, and this is where I will go when it is time to buy my next car. I am very happy with my purchase and service I received! More
the most disrespect I went in Twin City on January 26,2016 and dealt with Jeff Moser, had a great feeling towards the relationship and I thought we were going to be able I went in Twin City on January 26,2016 and dealt with Jeff Moser, had a great feeling towards the relationship and I thought we were going to be able able to do business. Got a very different surprise when I brought my wife in on Thursday the 28th. started the process making the deal and everything went south. Desmond started out nice but when he finally realized i would NOT pay full price and take a beating on my trade, well I thought he got kinda rude. But I do say thank cause i drove 2 hours south and saved $2000.00 om the same car and I did not get raked on my trade. Thanks John McLean and the "TEAM" @ Brattleboro Subaru, were you really are treated like family and the owner is there, not out walking the dog More
Excellent, best car buying/leasing experience ever! The sales crew at Twin City Subaru is amazing. My husband and I had three different meetings with them over a couple of weeks, two separately, and a The sales crew at Twin City Subaru is amazing. My husband and I had three different meetings with them over a couple of weeks, two separately, and a final one together, and during each visit everyone we dealt with went above and beyond. During my solo visit, and our final deal signing visit, our 2.5 year old son was with us. No one batted an eye. He was made to feel as welcome as us adults, to the extent that he felt right at home during his second visit, and has asked to go back to visit his buddies Joe, Desmond, and Mike. After our last visit, when the little guy was exhausted and we were transferring our gear to the new car, he misplaced his favorite stuffed animal. The sales staff helped my husband look while I was staying with our son and, ultimately, it was Desmond, the Sales Manager, who found the little bunny. Toddler meltdown averted. In addition to the friendly and personalized service, Twin City Subaru has great prices, and we are looking forward to taking our vehicles there for servicing in the future. More
Car buying made easy!!! Very accomading Bryan took excellent care of me he had all the answers to any of the questions I had for him it was a rewarding and pleasant car buyin Very accomading Bryan took excellent care of me he had all the answers to any of the questions I had for him it was a rewarding and pleasant car buying experience I will defineately going forward take my car buying business to twin city Subaru in the future based on tithis car buying experience More