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Twin City Nissan
Alcoa, TN
57 Reviews
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57 Reviews of Twin City Nissan
April 05, 2017
Thank you I had a great experience at this Twin City Nissan. My kind salesman, Matthew Garber gave me excellent advice. I definitely recommend asking for him. I had a great experience at this Twin City Nissan. My kind salesman, Matthew Garber gave me excellent advice. I definitely recommend asking for him. More
by Thomas Makida
Employees Worked With
Matthew Garber
Helpful March 31, 2017
Great serice from a knowledgeable salesman We received great service from a very knowledgeable salesman for our new car. We asked for all the options and he presented them with no pressure what We received great service from a very knowledgeable salesman for our new car. We asked for all the options and he presented them with no pressure whatsoever. Matthew Garber was our salesman and I feel he went above and beyond his duties to meet our needs. We took a trip in the car and we are loving the new Rogue. We will return to this dealership and I'll look for Matthew when we need another car. More
by Happy Man
Employees Worked With
Matthew Garber
March 31, 2017
Great experience for this shopping by herself woman. Following a very bad experience at another dealership, I decided to give Twin City Nissan a try. I had been there late last year and dealt with Matthe Following a very bad experience at another dealership, I decided to give Twin City Nissan a try. I had been there late last year and dealt with Matthew Garber. Did not buy at the time, but remembered how nice I was treated. No pressure, which being a woman shopping by herself was very much appreciated. I received the same treatment when I returned this week. I truly believe that I received the best possible price, and treated with much respect. So much that when I told my sister about the deal, she went to the same sales person and bought a car. If I ever decide to purchase another car I will definitely return to Matthew Garber at Twin City Nissan. More
by Lady shopper
Employees Worked With
Matthew Garber, Bill Riley, Lance Gann, Sidney Scialdone.
March 07, 2017
Worst dealership I've been to Where do I begin. So, last week I was in the market for a new car and Twin City Nissan was recommended to me. I called and spoke to a very nice Sale Where do I begin. So, last week I was in the market for a new car and Twin City Nissan was recommended to me. I called and spoke to a very nice Saleswoman (Nicky) who I felt legitimately wanted to help me buy a car. I made an appointment to see the sales manager that evening to have my vehicle appraised for trade-in . When I arrived on the lot to have my vehicle appraised, I felt like from the get go that the sales manager didnt want to make a deal with me. My suspicions were confirmed when he spent only 45 seconds looking at my vehicle, then told me that there's pre-much no vehicle he could put me in because my payments would be about 475 to 500 and something dollars a month. He said just keep driving want I have because no dealership could get my payments to where I wanted which was 375 to 400 monthly. Two days later I purchased a brand new Nissan Altima from Ted Russell Nissan. Not only did they do the trade, they were very patient and professional. Also, with the excellent deal they got me on my trade-in, the Altima was was purchased under MSRP and my payments came in under 400 a month, right where I wanted them. Do yourself a favor and drive the extra few minutes to Ted Russell you'll be very pleased you did. More
by Lonnie G.
Employees Worked With
N/A
January 25, 2017
Worst experience This place is horrible, they didn't honor the agreed upon price nor did they discuss the interest rate or the taxes. We bought a used car when we cou This place is horrible, they didn't honor the agreed upon price nor did they discuss the interest rate or the taxes. We bought a used car when we could have gotten a brand new vehicle for the same price. Our salesman took advantage that we were first time car buyers and really made me feel like an idiot. More
by Eerised84
Employees Worked With
Chris barrom
January 04, 2017
World Class Service Matthew and the team were great and easy to do business with. Bought car over the phone. Vehicle was delivered to GA and was easy peasy, and everythin Matthew and the team were great and easy to do business with. Bought car over the phone. Vehicle was delivered to GA and was easy peasy, and everything was handled as promised. Will shop Twin City again! More
by william.s.rolison
Employees Worked With
Matthew Garber, GM, and Allen Crews on delivery.
November 07, 2016
New Purchase Have always loved my Pathfinders but when I went to purchase my 2017 model at a new dealership was blown away by the professional and courteous servic Have always loved my Pathfinders but when I went to purchase my 2017 model at a new dealership was blown away by the professional and courteous service I received at Twin City Nissan. Starting with Matthew Garber down through all employees I interacted with, it was a hassle free experience with my needs being their top concern. I found a new home for all my future new car purchases. More
by Mike Kocol
Employees Worked With
Matthew Garber, Sidney Scialdone
October 27, 2016
Pleasant experience Just bought a titan xd from twin city nissan. Salesman was excellent. Nice, knowledgeable, and very helpful.Took the truck back to have a bedliner s Just bought a titan xd from twin city nissan. Salesman was excellent. Nice, knowledgeable, and very helpful.Took the truck back to have a bedliner sprayed in and they gave me a courtesy car to drive. Everything went smoothly. The salesman really took care of me. Thanks Twin City for a good experience. Ask for Mike Ledford More
by Happy with nissan
Employees Worked With
Mike Ledford
September 14, 2016
Great deal, great car, Ask for Mike Jones! Very professional and personal service. I am in a bankruptcy and was still able to get a car at a low interest rate and fair price. Give them a chan Very professional and personal service. I am in a bankruptcy and was still able to get a car at a low interest rate and fair price. Give them a chance. More
by Douglas Gaines
Employees Worked With
Mike and Gina Jones
January 30, 2016
Sold us a problem! We took all the money we had to Twin City Nissan as a down payment on a used minivan. They showed us several Honda Odyssey's and let my wife drive We took all the money we had to Twin City Nissan as a down payment on a used minivan. They showed us several Honda Odyssey's and let my wife drive a blue one. They called us shortly after and said we only qualified for a red vehicle. We purchased the van and 5 months later it needed a 4,000 transmission. Twin City Nissan said take it to Airport Honda, we can't help you. Airport Honda said we didn't sell it to you, we can't help you.( These dealerships are all affiliated). After several months of not having a vehicle, Honda Corporate kicked in 1,000(an admission of guilt if you ask me). We borrowed another 3,000 and got the transmission replaced at Airport Honda. Their reward in the end for selling us a bad vehicle was getting paid to replace a transmission. No one at either dealership would do anything to help us. I believe they knew the transmission was questionable and pushed us to this vehicle. We are in better shap now, have purchased several vehicles since, but will never go to the Twin City Delearships and warn everyone else to avoid them. One of our biggest mistakes was not reviewing the Honda Odyssey on line. They had notorious transmission problems and as a struggling car buyer we think they should have helped us with our decision. We have had positive dealership experience in Knoxville. My number is 865-556-0314 for positive recommendations. Often times folks think negative reviews are competition in disguise. I'm a sales person for an alarm company and have nothing to do with car sales. Danny More
by Danny
Employees Worked With
Can't remember
