
Twin City Hyundai
Alcoa, TN
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 279 reviews
Excellent Customer Service. Friendly, knowledgeable and professional. Austin and his team made purchasing my Genesis GV80 super easy! Friendly, knowledgeable and professional. Austin and his team made purchasing my Genesis GV80 super easy! More
My husband and I had an incredible experience at Twin City Hyundai when purchasing our new Santa Fe! Kelly R’s knowledge, professionalism and patience made the purchasing process seamless and painless. S City Hyundai when purchasing our new Santa Fe! Kelly R’s knowledge, professionalism and patience made the purchasing process seamless and painless. She listened to all of our wants and needs and helped us find the car met our criteria and was the best fit for our family. Kelly ensured that we were comfortable and understood everything throughout the entire process. My husband and I felt at ease through the entire process. Cliff, the GM, made sure that we were connected with the right person to assist us in our car purchasing journey. He readily checked in to make sure that all of our needs were being met and that we were comfortable. Working with Twin City Hyundai was like working with friends. There was no pressure or any sense of being overwhelmed! My husband and I will definitely return to Twin City Hyundai in the future! More
I paid for two (2) key fobs only received one. I have contacted them multiple times as to where my second key fob is, all they do is blame coporate, yet they charged me for two key fobs and will n I have contacted them multiple times as to where my second key fob is, all they do is blame coporate, yet they charged me for two key fobs and will not give me the second under any circumstances. They stink and took my money for two key fobs. More
The team at Twin City Hyundai were amazing! We really appreciated how quick Brandon, Cliff and Hailey were at making a deal work for us. We got an amazing new car at a great price and a v We really appreciated how quick Brandon, Cliff and Hailey were at making a deal work for us. We got an amazing new car at a great price and a very easy buying process! Thanks! More

The Twin City Hyundai dealership was very easy with which to deal. Jaxon Edwards was very helpful and knowledgeable about the models of Hyundai. He helped us in our selection of the new 2024 Santa Fe. I to deal. Jaxon Edwards was very helpful and knowledgeable about the models of Hyundai. He helped us in our selection of the new 2024 Santa Fe. It is roomy, comfortable, great looking and full of the options we needed. He made suggestions which helped us buy our dream vehicle that very day. Great prices, easy financing options and friendly sales reps. THANK YOU! Micheal and Joann Maitland More
We highly recommend the dealership in general and Kelly in particular. She was very knowledgeable and helpful throughout the process of buying our Tucson. She continues to provide that same level of care in particular. She was very knowledgeable and helpful throughout the process of buying our Tucson. She continues to provide that same level of care after the sale. Thank you Kelly. More
Working with Twin City Hyundai service was an awsom experience. They had to keep my car overnight but the secretary gave me a ride home so I could go to work. I would recommend Twin City Hyundai servic experience. They had to keep my car overnight but the secretary gave me a ride home so I could go to work. I would recommend Twin City Hyundai service. More

Jaxson was so patient with us. We had already driven 10 or so cars at other dealers. I think Jaxson is a great addition to your sales team. We had already driven 10 or so cars at other dealers. I think Jaxson is a great addition to your sales team. More
Quick, honest, no hassle, non pushy, great service. Dalton and Brandon provided great customer service. Dalton and Brandon provided great customer service. More
I am from Kentucky, and Twin City Hyundai/Genesis is by far the best and most accommodating Hyundai/Genesis dealership from Tennessee to Kentucky! I have been to all other dealerships within 200 miles of m far the best and most accommodating Hyundai/Genesis dealership from Tennessee to Kentucky! I have been to all other dealerships within 200 miles of my home area and never had a good experience until Twin City. The staff was exceptionally kind and did everything possible to ensure I had the best experience possible. Desiree and Christine were exceptional! I will continue coming to them for all my needs as long as I own my Genesis. More