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Twin City Hyundai
Alcoa, TN
259 Reviews
Our dealership is happy that you have chosen to give us the opportunity to earn your business. We believe that the key to a dealership being wildly successful is taking care of the people who come to us for all their automotive sales, service, and parts needs. We hire people who like to enjoy helping others, which is why you'll find some a friendly staff in all our departments.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 259 reviews
February 01, 2025
Our salesman Austin Sineath was always on top of things and extremely helpful. We are looking forward to many years of enjoying our Palisades. and extremely helpful. We are looking forward to many years of enjoying our Palisades. More
by jtamrod
January 25, 2025
The staff were very nice, responsive, and easy to work with. I would recommend Twin City for sure! with. I would recommend Twin City for sure! More
by RJP
January 22, 2025
Austin was a great salesman! He gave me the deal I wanted and then some without much fuss at all! One of the easiest car buying experiences I've had. Nice place! He gave me the deal I wanted and then some without much fuss at all! One of the easiest car buying experiences I've had. Nice place! More
by emandemon
January 18, 2025
They were very nice and helpful. Bent over backwards for me and my wife to get us in a great car.Help us with the best ways for us with our finances and more. Will be back later on in Bent over backwards for me and my wife to get us in a great car.Help us with the best ways for us with our finances and more. Will be back later on in the future.When we need a new car.Thanks go out to sales Consultant Austin Sineath for everything. Thanks, again More
by amannsdean2
January 17, 2025
Have dealt with Austin on past 3 purchases and he has always came through for us on what we wanted and listened to our needs. always came through for us on what we wanted and listened to our needs. More
by murrell.debra
January 13, 2025
Very helpful and informative. Stress free and easy to talk to. Car was as advertised and was cleaned very well Stress free and easy to talk to. Car was as advertised and was cleaned very well More
by PapaiJuJu3
January 13, 2025
Best experience! Sean was amazing and understanding to our needs. Our experience was definitely 5+ stars Sean was amazing and understanding to our needs. Our experience was definitely 5+ stars More
by pcola54
January 11, 2025
Austin was amazing to work with and made sure we had a great experience, even after the sale! Definitely would recommend the Twin City family! great experience, even after the sale! Definitely would recommend the Twin City family! More
by lacee.pearce27
January 11, 2025
Austin was amazing to work with! He was genuine and made our experience seemless and great! Would highly recommend the Twin City team! He was genuine and made our experience seemless and great! Would highly recommend the Twin City team! More
by lacee.pearce27
January 10, 2025
Worked with Austin who was perfect— no pressure, super kind to my kids and got them a snack so I could focus, and helped me make the best decision for our situation (didn’t do any hard upsells etc). After kind to my kids and got them a snack so I could focus, and helped me make the best decision for our situation (didn’t do any hard upsells etc). After the purchase, he even followed up a few times to see if I had any questions about the tech, since I didn’t previously have a Hyundai or the advanced features the new car came with More
by Aubtey
Employees Worked With
