Twin City Hyundai

Was the manager over salesman of my vehicle I purchased. Car ended up having damaged trim piece and fender flare during initial delivery and I was promised replacement parts. Now, 6 months later I am still Car ended up having damaged trim piece and fender flare during initial delivery and I was promised replacement parts. Now, 6 months later I am still receiving the run around about making this right on my end.. rudely was I rushed off the phone during our short conversation he mentioned “I’ll pull your information tomorrow” Completely regret dealing with this dealership, and should have listened to outside opinions before purchasing this almost $70,000 damaged vehicle… Ridiculous. And Disappointing.(Update on my review: I am now told by the manager that my vehicle repair will not be taken care of of and no further steps will be taken until my negative review is taken down) if I could rate 0 of 5 stars on this I would. More

Hands down the best folks to deal with in the car industry. The warranties are unbeatable, but the real MVP in this situation, is Austin Sineath. This guys pulls strings and works hard and is honest industry. The warranties are unbeatable, but the real MVP in this situation, is Austin Sineath. This guys pulls strings and works hard and is honest as they get, not to pushy or trying to hard to sale the vehicle. If you need a car, call these guys and be sure to ask for Austin. More

Great Experience! From the first phone call to driving away in our 2025 Palisade, Brian made the whole process easy and efficient. Thanks to all staff that we encounte From the first phone call to driving away in our 2025 Palisade, Brian made the whole process easy and efficient. Thanks to all staff that we encountered but special thanks to Brian! More

Two weeks ago today I went to Twin City Hyundai to test drive a new 2025 Hyundai Santa Fe SEL Hybrid. 3 hours later I purchased it! My sales representative was Brian Stanton he did a great job of answering drive a new 2025 Hyundai Santa Fe SEL Hybrid. 3 hours later I purchased it! My sales representative was Brian Stanton he did a great job of answering all of my questions about the new technology installed on the new vehicles since I purchased my previous 2010 Santa Fe 15 years ago. That Santa Fe was the reason I wanted another Santa Fe. I drove it for 15 years and 157,000 miles without a single problem. It never spent a day in the shop for repairs during the entire time I owned it. Unfortunately, an 18 wheeler truck carrying a load of roof trusses broad-sided me, and the car was totaled. The way that car's frame held up on impact is what convinced me to stick with the Santa Fe. I walked away without a single scratch on me. The airbags deployed and did their job perfectly, by protecting me from going through the windshield and from the flying glass when all of the windows were shattered out. I drove two different rental cars during the next 8 weeks while I waited on the settlement from the insurance company and while I visited various dealerships looking for a used certified 2023 Santa Fe Calligraphy with less than 30,000 miles on it. Never could find one that met my expectations because the previous drivers didn't take very good care of their cars, especially if they leased them. The ones that were well cared for usually sold as soon as they were brought in because there are actually wait lists for these cars. After 2 months of searching within a 200 mile radius I finally decided I would just purchase a new vehicle. I scheduled a test drive online at Twin City Hyundai after reading the reviews about other people's experiences with them. I arrived at 2:00 and was greeted by Brian Stanton who had been assigned to me as my sales representative. He had the car waiting and we hopped in and drove it for about an hour both in town and on the interstate. As I drove he explained all of the new technology and where things were located on the infotainment and cluster panels. He explained the BlueLink technology as well. I was amazed at how quiet and smooth the car drove. It wasn't noisy like the Atlas and Rav 4 hybrid rentals I had driven. And the mpg I am getting far exceeds what was estimated on the sticker. The whole process from walking in the door to driving out of the dealership with a new car took me less than 3 hours without a single high pressure sales tactic! Thank you Brian for answering all of my questions and helping me find the perfect car for me! I highly recommend going to Twin City Hyundai and letting Brian help you find the car that's perfect for you. The entire staff at the dealership earned this well deserved 5-star rating from me! More

I just purchased my 3rd Genesis GV70 from Twin Cities. They have always made me feel like family & Austin is like a brother. I know he had to take a Tylenol when I left but he gave me his full attention They have always made me feel like family & Austin is like a brother. I know he had to take a Tylenol when I left but he gave me his full attention & made sure I got the car I wanted. Twin Cities has always gone above & beyond for me. It’s appreciated & I will not stray from my Twin City family, or my bro, Austin! 😊 More

Absolute class acts all around, only place to get a Hyundai in the southeast! Corie is the man, never gonna try to get you to buy something that doesn’t make sense Hyundai in the southeast! Corie is the man, never gonna try to get you to buy something that doesn’t make sense More

Entire staff was fun to chat with and very welcoming. Austin was awesome and accommodating! Austin was awesome and accommodating! More

All the folks at Twin-City Hyundai were very helpful in purchasing our new car. I do wish that the access to/from the dealership from Alcoa highway had less traffic to overcome. All the new safety featur purchasing our new car. I do wish that the access to/from the dealership from Alcoa highway had less traffic to overcome. All the new safety features built in to the new Hyundai were valuable to have for that purpose. We have thoroughly enjoyed this new vehicle and look forward to returning to the dealership for regular maintenance and touch base. More

Once the car I wanted was available, the overall process was fairly quick and painless. was fairly quick and painless. More

It’s the best car buying experience in my lifetime. I can’t recommend Clifton and Austin enough! They were patient, kind, and helpful during the process. I feel like I’ve made friends during this tra I can’t recommend Clifton and Austin enough! They were patient, kind, and helpful during the process. I feel like I’ve made friends during this transaction. More