Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Twin City Hyundai
Alcoa, TN
277 Reviews
Our dealership is happy that you have chosen to give us the opportunity to earn your business. We believe that the key to a dealership being wildly successful is taking care of the people who come to us for all their automotive sales, service, and parts needs. We hire people who like to enjoy helping others, which is why you'll find some a friendly staff in all our departments.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 277 reviews
April 01, 2025
Sean and the Twin City Hyundai team were amazing. We have purchased many vehicles in the past few years and I am glad to say Sean and his Team were just phenomenal. No pressure or shame purchasin We have purchased many vehicles in the past few years and I am glad to say Sean and his Team were just phenomenal. No pressure or shame purchasing tactics, they were really kind and respectful and we sure appreciate. It made for an amazing experience and we will be returning for future purchases. Thank you Sean! More
by Rodrigo Wolff
April 01, 2025
We had not planned to buy a new car until July but then tariff costs became an issue. We walked into Twin City Hyundai cold on Friday (3/28) and were quickly greeted by Corie Silver. He listened, asked the tariff costs became an issue. We walked into Twin City Hyundai cold on Friday (3/28) and were quickly greeted by Corie Silver. He listened, asked the right questions and offered several solutions. Knowing I wanted more than was budgeted, he suggested options without pressure. He found the perfect solution. Not what I thought I wanted but, driving my new Tucson SEL Convenience home today, he figured out the perfect fit. He listened, he thought … he didn’t overwhelm us with “what about this.” We were lucky to find the perfect car for us due to a lovely, thoughtful representative of Twin City. Totally recommend both Corie and the Tucson! More
by majure53rhett99connie
March 30, 2025
Austin helped me select my new 2025 Genesis GV80. He was friendly and patient with me and spent the time I needed feel confident with my purchase. He went above and beyond with helping me to get comf He was friendly and patient with me and spent the time I needed feel confident with my purchase. He went above and beyond with helping me to get comfortable with the amazing technology in my new car. The staff at this dealership were all so all kind and professional. I’ve purchased quite a few new cars and I highly recommend this dealership and Austin to help you to with your next car purchase. More
by CSweet
March 29, 2025
Great cars and great salespeople. Bought an Audi A4 in really nice condition with 60,000 miles on it. Bought an Audi A4 in really nice condition with 60,000 miles on it. More
by Domanick Harper
March 28, 2025
This was my first time buying a vehicle without my husband. Austin helped me feel secure during the process. He treated me so respectfully. He was very transparent with all our interactions and pri husband. Austin helped me feel secure during the process. He treated me so respectfully. He was very transparent with all our interactions and pricing. Additionally, the finance person was good to work with. He gave me information on all additions I could buy but never pressured me to buy them. Thank you so much! Sarah More
by dosblakey
Employees Worked With
March 20, 2025
Friendly staff, excellent service dept, does a great timely job. Lots of vehicles in stock much to choose from. timely job. Lots of vehicles in stock much to choose from. More
by robmcguirehandyman
Employees Worked With
February 25, 2025
The easiest and most hassle-free car purchasing event I’ve ever been involved with. They worked hard to meet my needs and expectations in terns of the transaction. One thing buyers should pay attention t I’ve ever been involved with. They worked hard to meet my needs and expectations in terns of the transaction. One thing buyers should pay attention to, however, is the add-ons. Question and negotiate these add-ons, as they are essentially thinly-veiled strategies for additional dealer profit and margin. Not unique to Twin City Hyundai/South Knoxville Genesis. More
by LuvMyGenesis
February 18, 2025
Corie was the best salesman I’ve ever had while trying to purchase a vehicle. purchase a vehicle. More
by jjinman
Employees Worked With
February 18, 2025
Super Knowledgeable, very kind person Corie answered every question I had quick and fast, now I haven’t purchased yet, but when I do I’m not going anywhere but Twin City Hyundai to see Corie every question I had quick and fast, now I haven’t purchased yet, but when I do I’m not going anywhere but Twin City Hyundai to see Corie More
by allanbarton123
Employees Worked With
