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Twin City Dodge Chrysler Jeep Ram - Service Center

Lafayette, IN

4.1
125 Reviews

125 Reviews of Twin City Dodge Chrysler Jeep Ram - Service Center

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April 01, 2024

Tony handled the process professionally and pleasantly. He explained what was done and ensured all worked was accomplished professionally. More

by hancockmr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Cronn, John Cnota
April 01, 2024

All my experiences at this dealership have been very professional and seamless. Have always been treated with dignity and respect. More

by danielpierson48
Recommend Dealer
Yes
Employees Worked With
John Cnota
April 01, 2024

In and out in the allotted time. Shuttle was fast and efficient. Quote was accurate. More

by teaysriverjeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Cronn, John Cnota
April 01, 2024

Always great service! Clean and very friendly at dealership. Would highly recommend this dealership!! This is our third Jeep More

by susandadacz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Henson
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2024

Great service department and great people! Greg Henson does a fantastic job and would highly recommend... More

by trent18
Recommend Dealer
Yes
Employees Worked With
Mike Jaeger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Fanwick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Dearden, Aubrie Larson, Miranda Armstrong, John Cnota, Cash Jackson, Ray Lewis
Apr 01, 2024 -

Twin City Chrysler Dodge Jeep RAM Fiat responded

Thank you for the great review! We appreciate you!

April 01, 2024

Nate and the crew at Twin City are amazing. I couldn't ask for a better crew to work on our vehicle More

by racowser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Yater
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 24, 2023

This dealership would not even look at my brand new Jeep Wrangler. I’ve had it for 3 days and found a broken part on the soft top. They said because I didn’t buy from them they couldn’t help me. I will d More

by justindrunk80
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Did not give me a name
Feb 24, 2023 -

justindrunk80 responded

It’s worth the drive to deal with Michael Daniels at Andy Mohr Dodge Jeep on the northside of Indy

Feb 24, 2023 -

justindrunk80 responded

Twin City Dodge Jeep in Lafayette IN is TERRIBLE!

August 19, 2021

We had an exceptional experience at Twin City and cannot speak highly enough of the great customer service of Eli and Brock who went over and beyond the call of duty when our car broke in Lafayette after dr More

by S. Wasco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eli and Brock
February 05, 2021

Originally brought my ‘14 Durango in for a recall. I asked the service tech to have a salesman look into what my vehicle might look like as far as trade in value. I had no intention of making any deals More

by Alan and Ericka Unger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DJ Campbell
November 09, 2020

Appalling in every conceivable way! I have been calling for almost an hour and no one will answer the phone. They damaged my car on my first service visit, refused to take responsibility, and made me pay More

by tiredofgettingscammed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dan
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