Twin City Dodge Chrysler Jeep Ram - Service Center
Lafayette, IN
125 Reviews of Twin City Dodge Chrysler Jeep Ram - Service Center
Always great service! Clean and very friendly at dealership. Would highly recommend this dealership!! This is our third Jeep Clean and very friendly at dealership. Would highly recommend this dealership!! This is our third Jeep More
Great service department and great people! Greg Henson does a fantastic job and would highly recommend... Greg Henson does a fantastic job and would highly recommend... More
This dealership would not even look at my brand new Jeep Wrangler. I’ve had it for 3 days and found a broken part on the soft top. They said because I didn’t buy from them they couldn’t help me. I will d Wrangler. I’ve had it for 3 days and found a broken part on the soft top. They said because I didn’t buy from them they couldn’t help me. I will drive an hour to Andy Mohr Jeep for all future service, where Michael Daniels knows how to treat customers. More
We had an exceptional experience at Twin City and cannot speak highly enough of the great customer service of Eli and Brock who went over and beyond the call of duty when our car broke in Lafayette after dr speak highly enough of the great customer service of Eli and Brock who went over and beyond the call of duty when our car broke in Lafayette after driving from Connecticut to drop our daughter off at Purdue University. They located a radiator and had it installed by a master mechanic as fast as they could. In addition, they also personally helped to move our daughter into her dormitory with all of her belongings on a Saturday afternoon because we were without a car. We couldn't have done it without them and are so appreciative of their kindness and great work. More
Originally brought my ‘14 Durango in for a recall. I asked the service tech to have a salesman look into what my vehicle might look like as far as trade in value. I had no intention of making any deals asked the service tech to have a salesman look into what my vehicle might look like as far as trade in value. I had no intention of making any deals with a dealership at all. DJ reached out to me and he was an amazing consultant, I say that because he went above and beyond what a salesman normally does. Even down to researching all options financially for my situation. Before I knew it I was trading in not only my Durango but my daughter’s Jeep Wrangler Rubicon. He found me an amazing deal on a brand new truck and did extensive research for my daughter and her specific car that she needed. I am blown away by how willing he was to work with our busy schedule. And even bigger how much of an effort he made AFTER the sales, to make sure we were all setup and completely satisfied. I will recommend DJ with absolute confidence he will knock it out of the park. And I will buy from him no matter where he ends up next! More
Appalling in every conceivable way! I have been calling for almost an hour and no one will answer the phone. They damaged my car on my first service visit, refused to take responsibility, and made me pay for almost an hour and no one will answer the phone. They damaged my car on my first service visit, refused to take responsibility, and made me pay almost $300 for the pleasure. EVERY SINGLE repair they have done since has failed! I was only going here for warranty coverage but I've reached the end of my patience. I'll pull my car by hand somewhere else before I go back to Twin City!!! More