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Twin City Dodge Chrysler Jeep Ram - Service Center

Lafayette, IN

4.1
126 Reviews

126 Reviews of Twin City Dodge Chrysler Jeep Ram - Service Center

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April 01, 2024

Mechanic wasn’t good at his job. I had to make two trips because he didn’t check out my brake caliper. My total bill was over $2000 dollars. For no more than I got done that was way More

by tdt13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark
April 01, 2024

We we’re there for 3 hours for a oil change and replace the bulbs in my fog lights When I made my appointment I said I needed my fog light bulbs changed They only had one bulb and had to go fast tract t More

by peggy.swingle
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Cnota
April 01, 2024

Great service department and great people! Greg Henson does a fantastic job and would highly recommend... More

by trent18
Recommend Dealer
Yes
Employees Worked With
Rick Dearden, Aubrie Larson, Miranda Armstrong, John Cnota, Mike Jaeger, Chris Fanwick, Cash Jackson, Ray Lewis
Apr 01, 2024 -

Twin City CDJR responded

Thank you for the great review! We appreciate you!

April 01, 2024

Nate and the crew at Twin City are amazing. I couldn't ask for a better crew to work on our vehicle More

by racowser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Yater
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2024

Always great service! Clean and very friendly at dealership. Would highly recommend this dealership!! This is our third Jeep More

by susandadacz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Henson
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2024

Quick lane service took over twice the time quoted to finish. Multipoint inspection results were never provided and oil not cleaned from chassis after oil change causing a nice puddle of used oil to stai More

by Ryan_6215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown associate
Apr 01, 2024 -

Twin City CDJR responded

Hello, please reach out to our Service Manager, John Cnota at jcnota@twincitydodgeinc.com to make this right.

April 01, 2024

I have been doing business with Twin City for about twelve years. So when I had to take my jeep in for a recall. Our appointment was easy to make, Easy drop off. Easy pick up service. Tony is always wo More

by shownmckinley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony.
Apr 01, 2024 -

Twin City CDJR responded

Thank you for the kind review. We are very happy to help!

February 24, 2023

This dealership would not even look at my brand new Jeep Wrangler. I’ve had it for 3 days and found a broken part on the soft top. They said because I didn’t buy from them they couldn’t help me. I will d More

by justindrunk80
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Did not give me a name
Feb 24, 2023 -

justindrunk80 responded

It’s worth the drive to deal with Michael Daniels at Andy Mohr Dodge Jeep on the northside of Indy

Feb 24, 2023 -

justindrunk80 responded

Twin City Dodge Jeep in Lafayette IN is TERRIBLE!

August 19, 2021

We had an exceptional experience at Twin City and cannot speak highly enough of the great customer service of Eli and Brock who went over and beyond the call of duty when our car broke in Lafayette after dr More

by S. Wasco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eli and Brock
February 06, 2021

Originally brought my ‘14 Durango in for a recall. I asked the service tech to have a salesman look into what my vehicle might look like as far as trade in value. I had no intention of making any deals More

by Alan and Ericka Unger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DJ Campbell
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