Twin City Dodge Chrysler Jeep Ram - Service Center

I had my son's Charger in for a recall. The work was done in a timely manner but when we picked the car up the headliner had multiple black scuff marks. I called the service department ba The work was done in a timely manner but when we picked the car up the headliner had multiple black scuff marks. I called the service department back and the advisor was rude and forwarded my call to the manager. The call went to voicemail. I left a detailed message and I still have not received a call back. I am very disappointed in the poor service and lack of professionalism. More

Tony handled the process professionally and pleasantly. He explained what was done and ensured all worked was accomplished professionally. He explained what was done and ensured all worked was accomplished professionally. More

All my experiences at this dealership have been very professional and seamless. Have always been treated with dignity and respect. professional and seamless. Have always been treated with dignity and respect. More

In and out in the allotted time. Shuttle was fast and efficient. Quote was accurate. Shuttle was fast and efficient. Quote was accurate. More

Nate and the crew at Twin City are amazing. I couldn't ask for a better crew to work on our vehicle I couldn't ask for a better crew to work on our vehicle More

Always great service! Clean and very friendly at dealership. Would highly recommend this dealership!! This is our third Jeep Clean and very friendly at dealership. Would highly recommend this dealership!! This is our third Jeep More

We had an exceptional experience at Twin City and cannot speak highly enough of the great customer service of Eli and Brock who went over and beyond the call of duty when our car broke in Lafayette after dr speak highly enough of the great customer service of Eli and Brock who went over and beyond the call of duty when our car broke in Lafayette after driving from Connecticut to drop our daughter off at Purdue University. They located a radiator and had it installed by a master mechanic as fast as they could. In addition, they also personally helped to move our daughter into her dormitory with all of her belongings on a Saturday afternoon because we were without a car. We couldn't have done it without them and are so appreciative of their kindness and great work. More

Originally brought my ‘14 Durango in for a recall. I asked the service tech to have a salesman look into what my vehicle might look like as far as trade in value. I had no intention of making any deals asked the service tech to have a salesman look into what my vehicle might look like as far as trade in value. I had no intention of making any deals with a dealership at all. DJ reached out to me and he was an amazing consultant, I say that because he went above and beyond what a salesman normally does. Even down to researching all options financially for my situation. Before I knew it I was trading in not only my Durango but my daughter’s Jeep Wrangler Rubicon. He found me an amazing deal on a brand new truck and did extensive research for my daughter and her specific car that she needed. I am blown away by how willing he was to work with our busy schedule. And even bigger how much of an effort he made AFTER the sales, to make sure we were all setup and completely satisfied. I will recommend DJ with absolute confidence he will knock it out of the park. And I will buy from him no matter where he ends up next! More