Twin City Dodge Chrysler Jeep Ram - Service Center
Lafayette, IN
126 Reviews of Twin City Dodge Chrysler Jeep Ram - Service Center
Mechanic wasn’t good at his job. I had to make two trips because he didn’t check out my brake caliper. My total bill was over $2000 dollars. For no more than I got done that was way I had to make two trips because he didn’t check out my brake caliper. My total bill was over $2000 dollars. For no more than I got done that was way over priced. I will not have any more service done there again. And I won’t be recommending it to anyone else. More
We we’re there for 3 hours for a oil change and replace the bulbs in my fog lights When I made my appointment I said I needed my fog light bulbs changed They only had one bulb and had to go fast tract t the bulbs in my fog lights When I made my appointment I said I needed my fog light bulbs changed They only had one bulb and had to go fast tract the other one I would have thought they would have made sure before my appointment that they had the parts I have been bringing my jeep in for 9 years and this was the worst service experience I have ever had The only good thing about the whole experience is that they didn’t charge us for the service If it wasn’t for the warranty I probably would never come back for any service More
Great service department and great people! Greg Henson does a fantastic job and would highly recommend... Greg Henson does a fantastic job and would highly recommend... More
Always great service! Clean and very friendly at dealership. Would highly recommend this dealership!! This is our third Jeep Clean and very friendly at dealership. Would highly recommend this dealership!! This is our third Jeep More
Quick lane service took over twice the time quoted to finish. Multipoint inspection results were never provided and oil not cleaned from chassis after oil change causing a nice puddle of used oil to stai finish. Multipoint inspection results were never provided and oil not cleaned from chassis after oil change causing a nice puddle of used oil to stain my driveway. I was expecting more from an OEM quick lube service but proved to be less of satisfying experience than expected. More
I have been doing business with Twin City for about twelve years. So when I had to take my jeep in for a recall. Our appointment was easy to make, Easy drop off. Easy pick up service. Tony is always wo twelve years. So when I had to take my jeep in for a recall. Our appointment was easy to make, Easy drop off. Easy pick up service. Tony is always working hard to make sure we have all we need and everything is right before we leave. More
This dealership would not even look at my brand new Jeep Wrangler. I’ve had it for 3 days and found a broken part on the soft top. They said because I didn’t buy from them they couldn’t help me. I will d Wrangler. I’ve had it for 3 days and found a broken part on the soft top. They said because I didn’t buy from them they couldn’t help me. I will drive an hour to Andy Mohr Jeep for all future service, where Michael Daniels knows how to treat customers. More
We had an exceptional experience at Twin City and cannot speak highly enough of the great customer service of Eli and Brock who went over and beyond the call of duty when our car broke in Lafayette after dr speak highly enough of the great customer service of Eli and Brock who went over and beyond the call of duty when our car broke in Lafayette after driving from Connecticut to drop our daughter off at Purdue University. They located a radiator and had it installed by a master mechanic as fast as they could. In addition, they also personally helped to move our daughter into her dormitory with all of her belongings on a Saturday afternoon because we were without a car. We couldn't have done it without them and are so appreciative of their kindness and great work. More
Originally brought my ‘14 Durango in for a recall. I asked the service tech to have a salesman look into what my vehicle might look like as far as trade in value. I had no intention of making any deals asked the service tech to have a salesman look into what my vehicle might look like as far as trade in value. I had no intention of making any deals with a dealership at all. DJ reached out to me and he was an amazing consultant, I say that because he went above and beyond what a salesman normally does. Even down to researching all options financially for my situation. Before I knew it I was trading in not only my Durango but my daughter’s Jeep Wrangler Rubicon. He found me an amazing deal on a brand new truck and did extensive research for my daughter and her specific car that she needed. I am blown away by how willing he was to work with our busy schedule. And even bigger how much of an effort he made AFTER the sales, to make sure we were all setup and completely satisfied. I will recommend DJ with absolute confidence he will knock it out of the park. And I will buy from him no matter where he ends up next! More