Twin City Dodge Chrysler Jeep Ram - Service Center

A very excellent experience. I would recommend Twin City Dodge to all of my friends and family. I would recommend Twin City Dodge to all of my friends and family. More

Call to set up the appointment, team members that greeted me when I dropped off my truck, shuttle service, and picking up my truck from the shop were all a great experience- I appreciate the team taking good me when I dropped off my truck, shuttle service, and picking up my truck from the shop were all a great experience- I appreciate the team taking good care of me! More

This service team has failed to return calls and solve problems created by their service team. Twice. We took our van in for an oil change and tire rotation. During the initial visit the technician ruin problems created by their service team. Twice. We took our van in for an oil change and tire rotation. During the initial visit the technician ruined all four locking lugs and the locking lug socket is missing now. We had to request the locking lugs be removed for free as a result of them being stripped by the tech. During that process, the technician destroyed all four wheels and replaced the locking lugs with regular lugs instead. When we noticed the damage, the service manager was told, he took pictures and agreed to make it right by giving us new locking lugs, wrench, and wheels. In both instances, we were told the manager would call us and both times we have been the ones to initiate the calls. As of today, we have not been contacted to follow through with this. While we are grateful they are willing to make it right, customer service is lacking by way of being proactive. We are disappointed with our service here and only attend because of our warranty through Twin City. More

Friendly and fast service. They pay attention to detail and make sure everything is done right without trying to sell you anything else. They pay attention to detail and make sure everything is done right without trying to sell you anything else. More

Greg Meyer and Tony Cron are dedicated when dealing with vehicle problems that may not be ordinary, they are fantastic, thanks Greg and Tony, we really appreciate both of you! vehicle problems that may not be ordinary, they are fantastic, thanks Greg and Tony, we really appreciate both of you! More

The service department was quick, courteous and professional! The waiting area was clean and comfortable! professional! The waiting area was clean and comfortable! More

In and out in the allotted time. Shuttle was fast and efficient. Quote was accurate. Shuttle was fast and efficient. Quote was accurate. More

All my experiences at this dealership have been very professional and seamless. Have always been treated with dignity and respect. professional and seamless. Have always been treated with dignity and respect. More

I had my son's Charger in for a recall. The work was done in a timely manner but when we picked the car up the headliner had multiple black scuff marks. I called the service department ba The work was done in a timely manner but when we picked the car up the headliner had multiple black scuff marks. I called the service department back and the advisor was rude and forwarded my call to the manager. The call went to voicemail. I left a detailed message and I still have not received a call back. I am very disappointed in the poor service and lack of professionalism. More

Tony handled the process professionally and pleasantly. He explained what was done and ensured all worked was accomplished professionally. He explained what was done and ensured all worked was accomplished professionally. More