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Twin City CDJR

Lafayette, IN

4.3
323 Reviews
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3838 State Rte 38

Lafayette, IN

47905

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Showing 323 reviews

March 03, 2025

The dealer had friendly and helpful staff. They also explained the maintenance package in an easy to understand manner. More

by DWSHELLEY07
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Micheal Lynch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2025 -

Twin City CDJR responded

Thank you for the positive feedback! We're happy to hear our team made your experience friendly and easy to understand, especially when explaining the maintenance package. We appreciate your business and look forward to assisting you again in the future!

March 02, 2025

Don’t care about the customer or what they say or want, solely care about the sale. They’ll say whatever they can to get you to buy, regardless of your needs. More

by william_kane92
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mike Jaeger
2.0
This rating includes all reviews, with more weight given to recent reviews.
Tyrus Bever
4.0
This rating includes all reviews, with more weight given to recent reviews.
Micheal Lynch
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2025 -

Twin City CDJR responded

Hi William, We sincerely apologize that the product didn’t meet your expectations. We value your input and will review internally. Please contact us directly at nate@twincitydodgeinc.com, and we'll be happy to assist you.

February 27, 2025

I haven't been to this dealership since they voided my lifetime warranty. 2013 caravan with 75000 miles. Today I thought I'll give them a chance with a oil change. Three hours later I'm told my tires are More

by andcertile
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sherrie Meiser
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2025 -

Twin City CDJR responded

Hello, We sincerely apologize that the product didn’t meet your expectations. We value your input and will review internally. Please contact us directly at nate@twincitydodgeinc.com, and we'll be happy to assist you.

February 26, 2025

Tom was instrumental in finding the car my wife wanted to replace our wrecked vehicle. More

by damick0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Yater
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Twin City CDJR responded

Thank you for sharing your experience! We're so glad to hear that Tom was able to help you find the perfect car to replace your vehicle. It's great to know that we could assist you during such a challenging time. If you need anything else or have any more questions, don’t hesitate to reach out! We're here to help.

February 23, 2025

This dealership has convinced me to never ever ever step foot into a dealership again….i will for the rest of my life purchase my vehicles online. Love the vehicle despise the dealership and atmosphere.. More

by UNIONFIREGUY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mike Jaeger
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chelsey Dunfee
1.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron McGee
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2025 -

Twin City CDJR responded

Hi, Thank you for sharing your feedback. We're really sorry to hear that your experience did not meet your expectations. We strive to provide excellent service. We would love the opportunity to make things right. Please reach out to us at nate@twincitydodgeinc.com , and we'll ensure a better experience next time.

February 15, 2025

Typical dealership. I talked to the internet department, then went in and talked to the sales person, they both gave me the same price. Once we completed loan work the m More

by WDHOOK1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Cameron McGee
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt
Feb 17, 2025 -

Twin City CDJR responded

We apologize for the confusion and the issues you experienced during your visit. We aim for clear communication and consistency, so we appreciate your feedback. While we’re glad Cameron and Matt provided good service, we’re sorry we didn’t meet your expectations with the tank fill and detailing. We’ll be sure to address these areas to improve our customer experience moving forward.

February 08, 2025

Worst place in Lafayette I ever dealt with dishonest never recommend anyone to buy a car there More

by jlshep88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ivan Escalera
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2025 -

Twin City CDJR responded

Hi, Thank you for sharing your feedback. We're really sorry to hear that your experience did not meet your expectations. We strive to provide excellent service. We would love the opportunity to make things right. Please reach out to us at nate@twincitydodgeinc.com, and we'll ensure a better experience next time.

February 07, 2025

Paul is amazing! It was the first financed car for my daughter, and Paul treated her like family. It was like dealing with a trusted uncle!! Thanks!! More

by yotimmons
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Perigo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Micheal Lynch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Twin City CDJR responded

Thank you so much for the wonderful feedback! We’re so glad to hear that Paul made your daughter’s first car financing experience such a positive one. Treating our customers like family is what we strive for, and it’s great to know Paul made her feel comfortable and cared for. We truly appreciate your trust, and we’re here for anything you need in the future!

January 28, 2025

Tyrus really took great care of us, and Twin City made the entire experience so easy, def recomend for your next purchase. More

by sg25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyrus Bever
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Twin City CDJR responded

Thank you for your fantastic feedback! We’re so glad to hear that Tyrus took great care of you and that the entire experience at Twin City was easy and seamless. We truly appreciate your recommendation and would love to assist you again in the future for your next purchase. Thanks for choosing us!

January 22, 2025

Paul was great and would work with him again. Love my new Durango. Thank you! More

by ask16dmpls
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Perigo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Twin City CDJR responded

Thank you for your kind words! We're so happy to hear that Paul made your experience great and that you're loving your new Durango! It was a pleasure working with you, and we'd be thrilled to assist you again in the future. Enjoy your new ride, and thanks again!

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