Tutton Chrysler Dodge Jeep Ram

Bad experience. ....made oil change appt for 8:00 a.m. Took 2-1/2 hours and cost more than the advertised price shown on the internet when I made appt. Very disappo ....made oil change appt for 8:00 a.m. Took 2-1/2 hours and cost more than the advertised price shown on the internet when I made appt. Very disappointed with Service Writer and establishment More

I am 73 years old and this is the best buying experience I have ever had! Jordan, my sales person was very helpful and courteous. Would buy from this dealership again! I have ever had! Jordan, my sales person was very helpful and courteous. Would buy from this dealership again! More

THE ABSOLUTE WORST EXPERIENCE EVER! This dealership has had a 2024 ram 1500 listed for sale and available for over 115 days. In the last 3 days of me nearly constantly initiating conta This dealership has had a 2024 ram 1500 listed for sale and available for over 115 days. In the last 3 days of me nearly constantly initiating contact and unreturned calls when promised, they have: 1) tried to upsell me on a vehicle costing almost $20k more than the original vehicle I was interested in; 2) told me several different stories regarding an open recall on the initial vehicle ranging from the "part to fix the recall is not in stock", or "they've been waiting 7 months for the part to arrive and it's still not here", then after doing my own VIN research on the open recall and realizing this is a software update need now "the download was done on the ESC system to fix the recall and during the download the ABS module was shorted, then the update damaged the E-torque system of the truck". What it comes down to is classic bait and switch tactics. A vehicle is being advertised online with a great price with great features only to find out that the vehicle supposedly is not available for the customer to take delivery, but here we can definitely sell you this higher premium one right now. Guaranteed this will be reported Georgia Consumer Protection Division, because how is it a vehicle is being offered for sale that in reality is not available for me to drive off the lot! More

worst ever destroyed my battery box tells me It was already that way... so I'm the liar now? just spent $2300 only to be called a liar! already that way... so I'm the liar now? just spent $2300 only to be called a liar! More

After pre paying over $1200 for a ABS module for my truck I had to wait 15 MONTHS for the part. When the part finally came in they tell me it's $600 MORE to install. The service manger was very rude when I t I had to wait 15 MONTHS for the part. When the part finally came in they tell me it's $600 MORE to install. The service manger was very rude when I told him I wasn't told about the extra money and maybe they would understand I had to wait that long not being able to drive my truck that maybe they would apologize for such a long delay and inconvenience and maybe install at no charge or at least a reduced rate . NO DEAL! Not our fault you had to wait and pretty much told me take it or leave it. .worst service department I have ever seen and I worked at one for 30 year! More

Was easy from the start. April was the best, she knew just what I wanted. Quick and easy. April was the best, she knew just what I wanted. Quick and easy. More

Great people, espically finance and sales, and I cant leave out parts, never had anu problems from those departments leave out parts, never had anu problems from those departments More

Lucas was very professional and knowledgeable. Nice to have a local salesman that's from Jasper. Nice to have a local salesman that's from Jasper. More

Great to work with every time! It is a pleasure to purchase from Tutton CDJR It is a pleasure to purchase from Tutton CDJR More

I made an appointment for a oil change and it took over hour and a half before it was done. hour and a half before it was done. More