Jasper Jeep Chrysler Dodge RAM - Service Center

If I could leave a 0 star review for their service department I would. I had my 2021 Wrangler 392 taken to this dealer for an issue where it wouldn’t start. They charged me +$150 “diagnostic fee” then department I would. I had my 2021 Wrangler 392 taken to this dealer for an issue where it wouldn’t start. They charged me +$150 “diagnostic fee” then called and said that because of the Warn winch & Rockslide power steps they couldn’t diagnose the problem and that they “don’t work on modified vehicles” (check out how many modified Jeep’s they have on the lot) They recommend it be taken to Jeep Hut in town since it was modified. I paid the tow company another fee to have it picked up from Tutton and moved to Jeep Hut. Jeep Hut confirmed that neither the winch nor steps had any effect on the starting issue as they were only wired to the battery, but that Tutton had managed to completely kill a brand new battery that was just installed 3 months prior. Jeep Hut went through the wiring harness and confirmed there were no issues and that it needed a dealer specific computer in order to diagnose. Thankfully Jeep Hut has connections with many dealers and got it taken to a different dealer with better customer service. If you need anything for a Jeep in Jasper, skip this dealer and either go directly to Jeep Hut or if it’s a warranty issue take it south to a different dealer. More

Bad experience. ....made oil change appt for 8:00 a.m. Took 2-1/2 hours and cost more than the advertised price shown on the internet when I made appt. Very disappo ....made oil change appt for 8:00 a.m. Took 2-1/2 hours and cost more than the advertised price shown on the internet when I made appt. Very disappointed with Service Writer and establishment More

I made an appointment for a oil change and it took over hour and a half before it was done. hour and a half before it was done. More

Took the vehicle in for some warranty work (fuel pump replacement). Tutton Service dept. performed excellent work and kept me advised on the status of the repairs. The vehicle was ready the next day and replacement). Tutton Service dept. performed excellent work and kept me advised on the status of the repairs. The vehicle was ready the next day and I've no issues since then. A special shout-out to service adviser Elizabeth. She's professional and competent at her job. I will be a returning customer for sales and service. More

I feel confident the service team is checking everything on my Cherokee and everyone is so professional and nice. on my Cherokee and everyone is so professional and nice. More

I feel they are always honest about the work that needs to be done or what can wait until the next visit to be done or what can wait until the next visit More

Recently bought a used Ford Raptor and and began making a noise in the front end. They were quick to get me in to look at it and found and fixed the issue. noise in the front end. They were quick to get me in to look at it and found and fixed the issue. More

We brought our car in for a detail job. It could not have been better! Ethan in the service department facilitated this service in an excellent manner. Thank you for a very positive experi It could not have been better! Ethan in the service department facilitated this service in an excellent manner. Thank you for a very positive experience. More

Great service ! ! Friendly people who care about their customers and community. Highly recommend them for any sales or services! ! Friendly people who care about their customers and community. Highly recommend them for any sales or services! More

Finally - as a long time Jasper Jeep customer, Tutton has found its groove and is providing service like the old days! Maybe it was growing pains but they've got it now! Ethan handled my request without an found its groove and is providing service like the old days! Maybe it was growing pains but they've got it now! Ethan handled my request without any issues - I got exactly worst I needed! More