Tuttle Click Ford Lincoln

Great all around service! Amazing place! Couldn’t have been happier! We moved so we won’t be back but have recommended to anyone we met- thank you for everything! Amazing place! Couldn’t have been happier! We moved so we won’t be back but have recommended to anyone we met- thank you for everything! More

Great experience Well our journey started looking for car back in December. We talked to Jose who was amazing felt like we had known him forever. Was not pushy at all Well our journey started looking for car back in December. We talked to Jose who was amazing felt like we had known him forever. Was not pushy at all told him what we were looking for what our budget was and he was trying to do his best to help us. although it took us a few months to get the right deal we wanted we even looked at other dealerships but just didn’t like them. Jose has to be one of the best salesman that we’ve ever encountered. I would highly recommend this this dealership and for you to go talk to Jose. He ended up being like a friend to us not just a sales person always looking out for us texting back-and-forth over the last two months when we were looking for a car. Great guy great dealership go buy a car More

Stephanie is the best! Stephanie Florentino is not only an incredible customer service rep, but also a wonderful person. She really cares and takes excellent care of the cu Stephanie Florentino is not only an incredible customer service rep, but also a wonderful person. She really cares and takes excellent care of the customer. I highly recommend her. More

Excellent Service Tuttleclick is a great place with great service. I have leased three vehicles here and intend to get my fourth this year. Jim Follmer and Stephanie ar Tuttleclick is a great place with great service. I have leased three vehicles here and intend to get my fourth this year. Jim Follmer and Stephanie are first rate! More

Courteous Good customer service and neat facility. However I was told I may have to rent a car out of pocket if a Warranty repair was not repaired in time unles Good customer service and neat facility. However I was told I may have to rent a car out of pocket if a Warranty repair was not repaired in time unless I had extended warranty. This is not something a customer should have to pay for if it’s for a reason beyond the control of the customer and still under warranty. Other than that it was a pleasant experience More

Service Stephanie Florentino was excellent with customer service and her knowledge of the extended warranty work on my 2016 explorer sport. And the recall of Stephanie Florentino was excellent with customer service and her knowledge of the extended warranty work on my 2016 explorer sport. And the recall of the exhaust system repairs Thank you More

Loose Bolts A 2014 Ford Fusion SE, with 28, 325 miles. Yes, 28,325.... After THREE (3) windshields, TWO (2) Recalls, Motor Mounts, and NOW, the AC blows warm air; A 2014 Ford Fusion SE, with 28, 325 miles. Yes, 28,325.... After THREE (3) windshields, TWO (2) Recalls, Motor Mounts, and NOW, the AC blows warm air; good thing I purchased that $2,370 Extended Warranty!!!!!! So, 8 hours later, and a $149 diagnostic charge, it's A LOOSE BOLT? SO, I pay a $100 deductible, IF the AC compressor is bad, OR, $149 for a LOOSE BOLT? I'm curious, how many BOLTS are on this car? Are there regularly scheduled BOLT inspections listed in the owners manual? Is there yet another recall pending for LOOSE BOLTS? Is there a warranty that covers... LOOSE BOLTS? The things that make you go, Hmmmmm... Mercedes, or Volvo? More

Service request I took my car into service for the first time ever at this dealership. I must say Stephanie in service was a pro.....5?????thanks I took my car into service for the first time ever at this dealership. I must say Stephanie in service was a pro.....5?????thanks More

Service and sales I have purchased/ leased 7 autos from this dealership in the past 10 years. The people are respectful and helpful. I recommend this dealership to my I have purchased/ leased 7 autos from this dealership in the past 10 years. The people are respectful and helpful. I recommend this dealership to my friends if they need a new car. More

No product knowledge with lack of service I have two ford products that I bought there and the service and knowledge of the vehicles are not that of a Lexus dealership as a comparison. The mo I have two ford products that I bought there and the service and knowledge of the vehicles are not that of a Lexus dealership as a comparison. The most recent I tried to make an appointment online when that didn’t work I called to find no one answered and it took me approximately 15 miinutes to make appointment. I came in with no one waiting for me. I spoke to someone about my hatch back problem and he said it would cost $140 to find out what it was without even going out to the car to clearly understand the problem. Left with the car to be ready in a few hours. I called in 6 hours and spoke to Ssrvice writer and she said the car wasn’t ready and I said I made an appointment and she said the appointment was when I was to bring the car in not when we are to start. I lost it with her and also for having lack of knowledge. Ps my problem was not resolved. Also this visit was typical of my past ones More