Tustin Toyota
Tustin, CA
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Good diagnosis of my car issue. Great service writer in Kirk Putnam. Had a good price in fixing. Issue. On picking up the. Car the report from the mechanic suggested some mainte Great service writer in Kirk Putnam. Had a good price in fixing. Issue. On picking up the. Car the report from the mechanic suggested some maintenance items and one was change the brake fluid. This was a bogus item as the brake fluid was changed 6 months ago by Tustin Lexus. I feel this is an example of pushing a job when not needed by Tustin Toyota. This needs to be looked at as customers relies on the expertise and not a money generator.. Feel free to call me if you have any questions 949 278 2602 Larry More
Thanks again Tustin Toyota Team! I had another great experience working with Josh Flores, Cristian and the rest of the service department. They were able to diagnose the issue with m I had another great experience working with Josh Flores, Cristian and the rest of the service department. They were able to diagnose the issue with my car right away and provide me with all the options and information I needed to make decisions for my next steps. I really appreciate their timely communication and kind explanations for all my questions. Excellent customer service. Thank you! More
Fair as far as car dealers go. Great sales staff. Easy to work with. Helpful. Beware of the financial transaction and the finance manager. They will try to slip in extra charg Great sales staff. Easy to work with. Helpful. Beware of the financial transaction and the finance manager. They will try to slip in extra charges. Catch them. They will tell you that they fixed it. Look AGAIN!! They didn't. Still scamming for extra dollars in a day where they are adding dealer mark ups of thousands of dollars just because they can. Don't trust what the management says at Tustin Toyota. Verify. and verify AGAIN. More
Sky is very friendly and helpful. He is doing great job and professional. Thank you so much for everything. He is the best. I will recommend my friends and my family . He is doing great job and professional. Thank you so much for everything. He is the best. I will recommend my friends and my family . More
I have been a customer for over ten years, the service has always been professional and courteous. I can always count on a clean, comfortable facility with complimentary coffee and great wi-fi as I wait f has always been professional and courteous. I can always count on a clean, comfortable facility with complimentary coffee and great wi-fi as I wait for me car. More
Kevin was the person that waited on me very knowledgeable fast and friendly. My car was ready 30 minutes prior to the time they estimated it would be finished. I was able to get an appointment on the same da fast and friendly. My car was ready 30 minutes prior to the time they estimated it would be finished. I was able to get an appointment on the same day which was very nice. I have purchased six Toyota’s from this dealership and would highly recommend it to anyone. More