Tustin Toyota
Tustin, CA
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I have been taking my family's cars to Tustin Toyota for over 11 years and have been dealing with Javier Bernal exclusively for service/repairs. Javier is very professional and honest and will not pressure over 11 years and have been dealing with Javier Bernal exclusively for service/repairs. Javier is very professional and honest and will not pressure you to purchase anything that is not needed. I would recommend this dealer to anyone who needs Toyota service. More
I've been coming to Tustin Toyota for more years than I can count, for all my service needs. The service advisors are great. I always feel like a special customer. Javier Bernal helped me today; he was can count, for all my service needs. The service advisors are great. I always feel like a special customer. Javier Bernal helped me today; he was very helpful and efficient, and didn't try to talk me into anything I couldn't afford. Their customer service is outstanding at this dealership. I am always confident that they will take care of all my car's needs. More
The service department is awesome and they really care about my needs. Mike Freeman is always really helpful every time I come in for service. I have been bringing my Toyota to Tustin Toyota for years, be about my needs. Mike Freeman is always really helpful every time I come in for service. I have been bringing my Toyota to Tustin Toyota for years, because they do what they promise! I recommend every Toyota owner to bring their car into Tustin Toyota for service and see Mike Freeman. More
Jesus was very friendly and honest, making it easy to communicate best what we were looking for in a car and what our budget was. He was very knowledgeable and was willing to offer us the best deals he k communicate best what we were looking for in a car and what our budget was. He was very knowledgeable and was willing to offer us the best deals he knew of. Jesus made this experience enjoyable and did not make it feel like a business transaction. More
I purchased my 2002 Toyota Sequoia from the dealer and have used them exclusivley for my service needs. For nearly the last 6+ years I have dealt almost exclusivley with Mike Freeman as my service advisor have used them exclusivley for my service needs. For nearly the last 6+ years I have dealt almost exclusivley with Mike Freeman as my service advisor, and have always had excellent service. His recommendations are appropriate. The service is performed in the time promised, as i frequently wait. And Mike always keeps me informed about issues as they arise and the most expediant and reasonable solution. In a nutshell, Mike is professional, receptive, and responsive. The dealer has and Enterprise rental facility on site, making it convenient if a loaner is needed. And the hours o operation are extensive with weekend and night appointments available. More
I love Tustin Toyota. They are very fast, and do everything in their power to exceed your expectations. I have been taking my car there for 11 years, and recommend them to anyone that owns a Toyota. everything in their power to exceed your expectations. I have been taking my car there for 11 years, and recommend them to anyone that owns a Toyota. I have high customer service expectations and they never disappoint. Javier is nice, honest and hard working. I would only trust him to be my service advisor. More
Mike was fantastic. Very friendly and courteous. He got me in and out of the dealership quickly and took care of everything without a hiccup! Very professional. me in and out of the dealership quickly and took care of everything without a hiccup! Very professional. More
Everyone I met in this dealership was very friendly and ready to help.Especially Javier B.was very knowledgeable and professional to take care of the problem I had with my 4 runnner. ready to help.Especially Javier B.was very knowledgeable and professional to take care of the problem I had with my 4 runnner. More
I have always used Tustin Toyota because Mike Freeman and Glen Kashima have always taken good care of me. I've had new and used Toyota's. I'm glad that I found them when I moved down to The OC in 1994. Glen Kashima have always taken good care of me. I've had new and used Toyota's. I'm glad that I found them when I moved down to The OC in 1994. More