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Tustin Toyota

Tustin, CA

4.8
369 Reviews

36 Auto Center Drive

Tustin, CA

92782

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Showing 369 reviews

January 20, 2012

I have been taking my family's cars to Tustin Toyota for over 11 years and have been dealing with Javier Bernal exclusively for service/repairs. Javier is very professional and honest and will not pressure More

by MaryBB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier Bernal
Feb 01, 2012 -

Tustin Toyota responded

THANK YOU for your continuous loyalty to Tustin Toyota. We are happy you had a positive experience and that Javier was able to assist you. We look forward to servicing your vehicle in the future.

January 20, 2012

I've been coming to Tustin Toyota for more years than I can count, for all my service needs. The service advisors are great. I always feel like a special customer. Javier Bernal helped me today; he was More

by kdavis5182
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier Bernal
Feb 01, 2012 -

Tustin Toyota responded

At Tustin Toyota, we focus on making sure our customers have an enjoyable experience at our dealership. We are happy Javier was able to assist you and we THANK YOU for your continuous loyalty to Tustin Toyota! Don't forget to follow us on Facebook and Twitter for future service specials that are exclusive to our followers!

January 20, 2012

The service department is awesome and they really care about my needs. Mike Freeman is always really helpful every time I come in for service. I have been bringing my Toyota to Tustin Toyota for years, be More

by 24steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Freeman
Feb 01, 2012 -

Tustin Toyota responded

Thank you for writing us this review! We love receiving customer feedback and we are pleased to hear you had a great experience with our dealership. We look forward to working with you in the future and hope you will use our service and parts department for your vehicles needs. Also, visit us on Facebook and Twitter to see our most recent news and special offers!

January 16, 2012

Jesus was very friendly and honest, making it easy to communicate best what we were looking for in a car and what our budget was. He was very knowledgeable and was willing to offer us the best deals he k More

by linadj259
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesus Leon
Mar 02, 2012 -

Tustin Toyota responded

Thank you for writing this great review and congratulations on your new vehicle! All of us at Tustin Toyota enjoy knowing that our guests are leaving the store feeling that they were treated with courtesy. We are happy Jesus was able to accommodate your needs and we look forward to working with you in the future! Don't forget to follow us on Facebook and Twitter for future service specials that are exclusive to our followers!

January 16, 2012

I worked with Dan on my recent visit, he was professional and courteous. I have been to others dealers, I will return to this dealer in the future. More

by percyslove
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
dan
Mar 02, 2012 -

Tustin Toyota responded

In behalf of Tustin Toyota/Scion we wanted to thank you for taking the time to share with others about your experience. We are glad you had a positive experience and we looking forward to servicing your vehicle in the future!

January 15, 2012

I purchased my 2002 Toyota Sequoia from the dealer and have used them exclusivley for my service needs. For nearly the last 6+ years I have dealt almost exclusivley with Mike Freeman as my service advisor More

by dkcobo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Freeman
Jan 24, 2012 -

Tustin Toyota responded

It is our goal at Tustin Toyota to satisfy every customer every time and we are glad that we were able to!!

January 14, 2012

I love Tustin Toyota. They are very fast, and do everything in their power to exceed your expectations. I have been taking my car there for 11 years, and recommend them to anyone that owns a Toyota. More

by d1234111
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier Bertal
Jan 24, 2012 -

Tustin Toyota responded

I'm glad our employees met your expectations. Thank you for taking the time to help us get better.

January 13, 2012

Mike was fantastic. Very friendly and courteous. He got me in and out of the dealership quickly and took care of everything without a hiccup! Very professional. More

by philholmes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Freeman
Jan 24, 2012 -

Tustin Toyota responded

Thank you for the review. At Tustin Toyota, our goal is to provide the customer with excellent service. I am happy Mike is able to provide that for you. We hope you will continue to use Tustin Toyota for your servicing needs.

January 13, 2012

Everyone I met in this dealership was very friendly and ready to help.Especially Javier B.was very knowledgeable and professional to take care of the problem I had with my 4 runnner. More

by jjla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier Bernal
Jan 24, 2012 -

Tustin Toyota responded

Thank you for the review. Tustin Toyota aims to provide the customer with excellent service and I am happy Javier has provided that for you. We hope you will continue to use us for your parts and service needs.

January 13, 2012

I have always used Tustin Toyota because Mike Freeman and Glen Kashima have always taken good care of me. I've had new and used Toyota's. I'm glad that I found them when I moved down to The OC in 1994. More

by tl7358
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Freeman and Glen Kashima
Jan 24, 2012 -

Tustin Toyota responded

Thank you for the review. At Tustin Toyota, our goal is to provide the customer with excellent service. I am happy Mike and Glenn are able to provide that for you. We hope you will continue to use Tustin Toyota for your servicing needs for another 18 + years.

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