Tustin Toyota

Shahram excellent service advisor I’ve been to Tustin Toyota multiple times over the years with several company vehicles and I know that working through the fleet companies for approva I’ve been to Tustin Toyota multiple times over the years with several company vehicles and I know that working through the fleet companies for approvals for service is not enjoyable, but Shahram made the experience pleasant and kept me in the loop through the whole process. Thank you! More

New Service Advisor Alex Cruz has met excellence! I have had the same service advisor at Tustin Toyota for close to twenty years and I was disappointed to hear he had moved on just recently. I arrived I have had the same service advisor at Tustin Toyota for close to twenty years and I was disappointed to hear he had moved on just recently. I arrived in the service department with pretty high standards to be met by the "new" person. My expectations were surpassed by Alex's finely tuned skills at customer service. I didn't need to worry about a thing. More

Great and fast service Josh help me out doing the process really fast. He went to see me to give me the updates about my vehicle service. I had a 10:10am appointment and by Josh help me out doing the process really fast. He went to see me to give me the updates about my vehicle service. I had a 10:10am appointment and by 11:10am I was already out with my car. More

Warranty I had a great experience with April Conner in sales and Anthony in Financing... and that was 2 1/2 years ago! Still going to Tustin for my service an I had a great experience with April Conner in sales and Anthony in Financing... and that was 2 1/2 years ago! Still going to Tustin for my service and Cesar was terrific in helping me with a extended warranty issue! All resolved... no hassle ever with Toyota! More

Thank you Tarek A. for the best first time experience! When I first got to the dealership I was welcomed by Tarek A. and helped me find my specified needs for the car I was looking for. He offered me the b When I first got to the dealership I was welcomed by Tarek A. and helped me find my specified needs for the car I was looking for. He offered me the best customer service I have had at any dealership and I left there with nothing less than the dream truck I wanted. He never pressured my whatsoever and made me feel welcome and comfortable. Would definitely recommend buying from Tustin Toyota and look forward for my future business with them for the excellent experience. More

Mr Tarek Abedel. Best Customer Service in Tustin Toyota I want to thank Tarek A.for the great experience I had when I leased RAV4 from Tustin Toyota. First, he was the first to welcome me at the dealership I want to thank Tarek A.for the great experience I had when I leased RAV4 from Tustin Toyota. First, he was the first to welcome me at the dealership and made me feel comfortable and tried to understand my needs. He offered a number of options and explained the features included. He did not push me whatsoever towards any specific choice even if he provided advises. In each steps in the process he provided me with the info required and waiting time expected. He made me forget the long waiting time to complete the lease contract and process. Thank you Tarek for making this an enjoyable experience. More

Really good service and offers .. i really recommend this place mario helped us for the camry 2019 friendly people working here at this dealershiip ... good service and offers .. i really recommend this place mario helped us for the camry 2019 friendly people working here at this dealershiip ... good service More

I bought a 2016 used RAV 4 XLE I had a very great experience with Greg Crigger the salesman. I had called Sunday 9/23/16 in the morning and he was very patient with me and spoke to I had a very great experience with Greg Crigger the salesman. I had called Sunday 9/23/16 in the morning and he was very patient with me and spoke to me for almost 1 hr. He never pushed me to come and purchase. He listen to my situation and helped me through the process for 3 different cars. After are conversation I knew he was the salesman I wanted to work with. He was honest, kind, knowledgeable , and I would highly recommend Greg to anyone I know. Diane McAuley More

Mr. De Jesus and Mr. Mario Arellano best in customer servic. Second time purchasing a truck from Tustin Toyota. Mario and Jesus helped me get my new truck that I specially requested. Where as other dealerships w Second time purchasing a truck from Tustin Toyota. Mario and Jesus helped me get my new truck that I specially requested. Where as other dealerships would sell me other colors or other options that I did not want or request. After finishing up the deal , what I wanted to pay for the truck, financing with Anthony was a walk in the park. No pushing added options that I did not need. I came in a car rental, so could not pick up truck right away, Mr. De Jesus personally delivered the truck to my home. Customer service at its best.Thank you Tustin Toyota for making another car purchase experience fun and quick, you guys earned a customer for life! More

Mario Arellano and Tarek Abdelmuti: The BEST! Mario Arellano did it again! My family has been buying cars from Mario since 2003. He helped my brother Alain get a Toyota Corolla for an incredible p Mario Arellano did it again! My family has been buying cars from Mario since 2003. He helped my brother Alain get a Toyota Corolla for an incredible price. So then my sister Nora went and bought a Toyota Corolla too! When my parents needed a car, mario got them a Toyota RAV4 for the best deal anywhere, I could not believe how happy my parents were. Last year my wife’s cousin needed a car and I called Mario for help. He got Marta a 2017 Toyota Corolla for an unbelievable price that beat everything Marta had looked at other dealerships and we did the paperwork before seeing the car since marta already knew what she wanted. My sister Diana needed a new car so of course we contacted Mario. Mario had Tarek Abdelmuti drive us around looking for a RAV4 in their many lots. He was so helpful and knowledgeable and found us the perfect car. Diana bought a 2018 Toyota RAV4 without any hassle, and in fact the car wasn’t even in the lot, but that’s how much we trust Mario, Tarek, and Tustin Toyota. I can’t recommend enough Toyota of Tustin for their customer care, integrity, best prices and their lounge is perfect for kids with snacks and drinks, not to mention the showroom is very artfully done. Ask for Mario Arellano, or Tarek Abdelmuti. They are so easy and stress-free to work with. Gary Koch, Finance Manager, is amazing and helped us get a bumper to bumper warranty at an incredible price, plus he's a great guy! Fabian T M More