Tustin Toyota

Great Service Easy to schedule an appointment! I like early and they usually have 7am available. Once you arrive they have someone check you in, then your service Easy to schedule an appointment! I like early and they usually have 7am available. Once you arrive they have someone check you in, then your service advisor takes over. Loren, my regular advisor is GREAT!!! More

Same-day appointment for a recall repair I was able to schedule a recall repair for a few hours after I called the service department at Tustin Toyota. I was running late so I called back and I was able to schedule a recall repair for a few hours after I called the service department at Tustin Toyota. I was running late so I called back and phone representative, Edgar, rescheduled me for a little later in the afternoon. The first recall repair team to which the vehicle was referred had a full schedule but service advisor, Loren found another team of mechanics that could take care of the repair promptly: The recall repair was done in half the time that was estimated. The waiting room was clean, with tables spaced to support social distancing. When I went outside to pick up my vehicle, not one but two polite employees offered to bring the car to the entrance of the building, even though I could see that it was parked across the service driveway, less than a minute's walk away. The only thing that wasn't done was rinsing the car after it was serviced, but I think that this may have been due to Covid 19 restrictions. Otherwise, great, professional service as usual. More

Great service, best service advisor Jorge This review is overdue, I don't really write reviews for anything, really. However, i think it is about time to contribute to the community and to sho This review is overdue, I don't really write reviews for anything, really. However, i think it is about time to contribute to the community and to show appreciation and gratitude to my long time Advisor Jorge Mendoza. I have been with Jorge for many years, i lost count of it, probably around 6-7 years. He is the most genuine, trustworthy, kind and knowledgable person I have ever worked with( I did worked with other advisors prior before Jorge). My father now is taking his Lexus to him as well and found Jorge excellent and honest (my dad worked for Toyota headquarter for over 35 years so he knows his stuff). I love Tustin Toyota, and I really love Jorge, i hope he never leaves CUZ i will be leaving with him. More

Had my car Serviced at Tustin Toyota, Tom Higgins as usual made the process as easy as it could be. I will keep taking my car to him and recommend others to do so as well. usual made the process as easy as it could be. I will keep taking my car to him and recommend others to do so as well. More

Great deal for my 2020 Tundra Crew Max 4X4 Great deal! Cody was great, no hassle and would definitely look for him for my next Toyota! I got a great lease for a 2020 Tundra SR5 Crew Max, enjoy Great deal! Cody was great, no hassle and would definitely look for him for my next Toyota! I got a great lease for a 2020 Tundra SR5 Crew Max, enjoying my truck now! More

Great service, great selection, no hassle, great experience! Tustin Toyota had a great selection of vehicles to choose from that we did not experience at other dealerships. experience! Tustin Toyota had a great selection of vehicles to choose from that we did not experience at other dealerships. More

First Class Care & Service The team at Tustin Toyota continue to provide First Class service in this challenging time. They kept my vehicle a little longer than might have been The team at Tustin Toyota continue to provide First Class service in this challenging time. They kept my vehicle a little longer than might have been needed if they were fully staffed; however, they most generously provided me with a complimentary rental vehicle so that I was never without transportation. The onsite rental office made it an easy, one stop process to rent and return. I have to admit that I never minded waiting for my vehicle in their amazing customer lounge area: Subway, free coffee, WiFi -- what's not to like! I really appreciate the way they kept me informed. They did a periodic maintenance while it was in the shop that saved me having to make another trip a few weeks later. Why go anywhere else? They're the best! More

Tustin Toyota is the only dealership I’ll have service my Toyota vehicle. They not only have a great reputation with the Toyota customer base, they’re also recommended by independent auto service profession Toyota vehicle. They not only have a great reputation with the Toyota customer base, they’re also recommended by independent auto service professionals in the greater Orange County, CA region. Like Kiana during my first service experience with Tustin Toyota, Shahram demonstrated the same, consistent professional, positive and personable customer service experience. Mind you both visits occurred because of the positive experience I incurred while speaking with Miriam when setting the appointments. Bobby Ramirez runs an exemplary service department. I don’t have to travel to Tustin Toyota. There are 3 other dealerships closer to me. I go to Tustin Toyota out of choice. More

Easy Peasy Cody sets a new standard of customer experience even in this time of everything being shut down. Easy to work with! Super easy! Amazing price and Cody sets a new standard of customer experience even in this time of everything being shut down. Easy to work with! Super easy! Amazing price and ultra respectful of my time. More

Excellent service and communication. always able to schedule service when needed. Friendly staff takes care of any issues and offers suggestions for future visits. Would highly recommend. schedule service when needed. Friendly staff takes care of any issues and offers suggestions for future visits. Would highly recommend. More