Tustin Toyota

Best customer service I highly recomended. Number one dealership with service they go above to welcome you and meet your needs. Thank you Cruz Alex dealership with service they go above to welcome you and meet your needs. Thank you Cruz Alex More

Just turned in my 2019 Toyota Tacoma and got a 2021 Toyota Tacoma. Everyone that helped me was awesome and made it so easy. Thanks Tarek, Mark Gittin, and Edwin for all your help. I highly recommend y Toyota Tacoma. Everyone that helped me was awesome and made it so easy. Thanks Tarek, Mark Gittin, and Edwin for all your help. I highly recommend you see these people. More

I was very happy to visit Tustin Toyota for my regular service. My service advisor, Shahram Nasr was great. He explained the details of my tires and other services needed for my car. And I got a good dis service. My service advisor, Shahram Nasr was great. He explained the details of my tires and other services needed for my car. And I got a good discount for them. Thank you! More

I got my Toyota RAV4 Hybrid today with Calvin Wu-sales. He made my first car purchase an interesting experience. Calvin was so professional, nice, sweet, and joyful person. He was being so patient with me He made my first car purchase an interesting experience. Calvin was so professional, nice, sweet, and joyful person. He was being so patient with me and all my questions. We had a great conversation about cars and I learned so much from him today as well. I highly recommend Calvin for his work ethic and appreciate him for trying his best to get me a good deal. I will definitely refer him to people I know and will come back to him for future car shop. More

Best experience EVER! Jeff Gauntt-sales, Hugo Zepeda-Service assistant, Edwin Chan-Finance manager & Tom Higgins-Assistant Service manager are awesome. They have been working for the same compan Zepeda-Service assistant, Edwin Chan-Finance manager & Tom Higgins-Assistant Service manager are awesome. They have been working for the same company (Tustin Toyota) for a long time. All of the staff are great. Best customer service! Toyota has an excellent reputation for reliability, though reliability ratings on individual models vary.Thank you! More

Want to thank Jorge Mendoza at Tustin Toyota for helping me out at my last service. Jorge was very punctual and accommodating. Thank you Jorge me out at my last service. Jorge was very punctual and accommodating. Thank you Jorge More

Thanks, good customer service Jesus Anguiano was very helpful and the service in my truck was completed prior to the promised time and location was very clean helpful and the service in my truck was completed prior to the promised time and location was very clean More

One of the worst experience I’ve had. It’s not hard to have good customer service. No one asked if I need help. I literally stood there, employees not wearing mask. Took my business elsewhere have good customer service. No one asked if I need help. I literally stood there, employees not wearing mask. Took my business elsewhere More

I dropped off my car early morning. Was supposed to get a call from the service advisor early that afternoon, no call. So I called to get an update, was told the service advisor would call me in the evening. call from the service advisor early that afternoon, no call. So I called to get an update, was told the service advisor would call me in the evening. No call at 7pm that day, so I called again and was told by the service department that my advisor would call the next morning. It’s now 10am and no call. I called and was told I’d get a call back. Don’t bring your car for service here, their advisors just suck. For what it’s worth, my advisor’s name is Kevin. More

The only reason got 4 stars instead of 5 is that dealership extremely busy at times and customer service then becomes not the best because they are in a hurry to get to the next customer. Sometimes dealership extremely busy at times and customer service then becomes not the best because they are in a hurry to get to the next customer. Sometimes no car wash as promised, not notified when vehicle is ready, etc. More