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Tustin Toyota

Tustin, CA

4.8
369 Reviews

36 Auto Center Drive

Tustin, CA

92782

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Showing 369 reviews

November 19, 2024

Service manager, really listen to the customer concerns. I had The brake noise issues with in 6 mos with my My brand new RAV4, and he had the technician looked into and fixed it More

by Dònan1124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Allan
Nov 21, 2024 -

Tustin Toyota responded

We're glad to hear our service manager addressed your concerns and got your RAV4's brake noise resolved. Your experience matters to us, and we appreciate your feedback! Regards, Mabel Stuntz Customer Relations Manager mabel@tustintoyota.com

October 29, 2024

Excellent service, received accurate timing for pick up of my vehicle as promised, and provided free rental car to use. I hghly recommend Tustin Toyota More

by Angel Girl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie Bautista
Oct 30, 2024 -

Tustin Toyota responded

We are glad that you had a quick service experience here with us! Please never hesitate to let us know if you need anything. We appreciate you so much! Regards, Mabel Stuntz Customer Relations Manager mabel@tustintoyota.com

October 28, 2024

I came in very last minute to initially get air in my tires. I ended up having a nail in my tire. Daniel Aguilar was very professional and had my car back to me earlier than I thought! More

by autumn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Aguilar
Oct 29, 2024 -

Tustin Toyota responded

Autumn, We are so happy that Daniel got you back on the road as soon as possible! Please let us know if there is anything else we can help you with. Regards, Mabel Stuntz Customer Relations Manager mabel@tustintoyota.com

October 17, 2024

I have come here for years for reliable fair service. Advisor Ben Hur is the best and easiest to work with. I always request Ben. Thank you. More

by Stacey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Hur
Oct 18, 2024 -

Tustin Toyota responded

Stacey, We are so happy that Ben and our team always take such good care of you! We appreciate your loyalty to us and we hope to hear from you again! Regards, Mabel Stuntz Customer Relations Manager mabel@tustintoyota.com

September 28, 2024

Bring my car to get yearly maintenance & so far everything seems to be good - service adviser & customer service are courtesy. More

by Kristen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
don’t remember
Sep 30, 2024 -

Tustin Toyota responded

Kristen, We're thrilled to hear you had a positive experience with our service team. Your satisfaction is our priority, and we look forward to continuing to provide excellent care for your vehicle. Regards, Mabel Stuntz Customer Relations Manager mabel@tustintoyota.com

September 11, 2024

Easy to schedule. 100% correct estimate. Service tracking for estimated completion. High quality work. This was a perfect interaction and positive experience. More

by HayBrian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shahram Nasr
Sep 12, 2024 -

Tustin Toyota responded

It's wonderful to see that you had an amazing service experience! Thank you for this great review and we look forward to working with you again! Regards, Mabel Stuntz Customer Relations Manager mabel@tustintoyota.com

September 06, 2024

Tustin Toyota Service Rep Loren Rogers is a true professional. Responsive, helpful and knowledgeable on service issues for our Toyotas. More

by DM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Loren Rogers
Sep 07, 2024 -

Tustin Toyota responded

We are glad that Loren made sure you had an enjoyable service visit! We hope to see you again! Regards, Mabel Stuntz Customer Relations Manager mabel@tustintoyota.com

August 04, 2024

Sales and service are top notch. I have another dealer closer to me but they are not good so I travel a little farther. More

by trapport
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
Aug 05, 2024 -

Tustin Toyota responded

We're thrilled to hear that you found our sales and service to be top-notch. We appreciate your loyalty and we look forward to seeing you again! Regards, Mabel Stuntz Customer Relations Manager mabel@tustintoyota.com

July 13, 2024

The service advisor Ben Hur was friendly, professional and helpful. He did all he could to get me the best deals on new tires and transmission work, and kept me informed throughout the day as to what was More

by terryzes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Hur
Jul 15, 2024 -

Tustin Toyota responded

We're pleased that Ben took such good care of you and made your experience so quick and painless! It's moments like these that make us so proud. We look forward to seeing you at your next service visit! Regards, Mabel Stuntz Customer Relations Manager mabel@tustintoyota.com

July 12, 2024

Cody Carter sold me my 2024 RAV4 Prime XSE with Premium Package at a great price, communicated with me regularly to update me on the status of the vehicle after I put down a deposit. When the vehicle final More

by drvr8
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cody Carter, Hannah Green
Jul 12, 2024 -

Tustin Toyota responded

We are pleased to hear that you received nothing but the best here with Cody and we're happy that you went home happy! Congrats on your new RAV4 Prime and we look forward to seeing you at your first service visit! Regards, Mabel Stuntz Customer Relations Manager mabel@tustintoyota.com

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