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Tustin Mazda - Service Center

Tustin, CA

5.0
827 Reviews

827 Reviews of Tustin Mazda - Service Center

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December 26, 2020

Tustin Mazda has been one of the few businesses that I have been to that is honest, professional, and efficient. Jefferson is always so informative and welcoming. He truly goes out of his way for his cu More

by oceanviewlaguna@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jefferson Norona
December 24, 2020

They are very courteous whenever i am there. I also like that we can discuss what will happen the next time so it is easier to budget. More

by smoofusa
Recommend Dealer
Yes
Employees Worked With
Jefferson Norona
December 24, 2020

Easy to make an appointment. Always greet us with a big smile. I like fast service and never had to go back for re-work. More

by walter90638
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jefferson Norona
December 24, 2020

Jefferson was the best. He was Super friendly, honest, and genuine. He was upfront with his assessment of my vehicle and really cared about me as a customer and did not try to take advantage of me. More

by Ajtoc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jefferson Norona
December 24, 2020

In my 65 years of driving and 50 years of having my vehicles serviced, I have never had such service as I receive at Tustin Mazda. From the greeting from Gregg to the service from Damian; everything is More

by Stanmorse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damian Escobedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gregg
December 24, 2020

Jefferson is an amazing on so many levels. He always watches out for me, anticipates needs ahead of time and provides excellent service consistently EVERY TIME! He is a great asset to Tustin Mazda! More

by jamie.kim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jefferson Norona
December 24, 2020

The staff here is always very helpful and communicative. They even sent a video of all the work they did and continually kept me in the loop! More

by AHS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jefferson Norona
Dec 24, 2020 -

Tustin Mazda responded

AHS, Thank you for the opportunity to serve you. It was our pleasure!

December 24, 2020

Very helpful and friendly staff that worked quickly and efficiently, updated me through every step of the way and was transparent throughout the whole process More

by Umn960
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jefferson Norona
December 23, 2020

Great experience. The entire team I encountered - Greg, Jefferson, and the cashier - were all very friendly and helpful. Would absolutely recommend the dealership and vehicle. More

by Cleiman8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jefferson Norona
December 23, 2020

I have had nothing but a great experience at this dealership. The service department went above and beyond to make sure I was taken care of. I can’t wait to come back More

by annietrail
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damian Escobedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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