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Tustin Mazda - Service Center

Tustin, CA

5.0
827 Reviews

827 Reviews of Tustin Mazda - Service Center

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January 12, 2021

Tony took care of me, as I went in to get something looked at before the warranty expired. He made me feel at ease comfortable, And gave me a worry free experience More

by rsanchezb66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
January 12, 2021

Very helpful and organized! Josh was very polite and made my service appointment a smooth process! I really enjoy bringing my car here, it’s always a treat! More

by NMC123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2021 -

Tustin Mazda responded

NMC123, Thank you for the opportunity to serve you. It was our pleasure!

January 12, 2021

Josh is awesome. I always feel so welcomed whenever I'm here. He's knowledgeable and ready for whatever questions and concerns I have. Thank you! More

by tanknguyen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 07, 2021

Damian my service rep provided me with customer service excellence and experience. He explained to me in details what the potential issue with my vehicle and literally accompanied me to the repair bays and More

by Rod
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damian Escobedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2021 -

Tustin Mazda responded

Rod, Thank you for the opportunity to serve you. It was our pleasure!

January 07, 2021

Excellent customer service.Store was very clean and Excellent customer service. Store was very clean and modern. Employees were very professionals, knowledgeable and friendly. All questions and con More

by ana.r.guzman04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rossi Benavente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Wheelan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 06, 2021

Josh and the crew took safe and good care of me and my vehicle today ~ the convenient lyft pick up point made getting a ride to and from safe and easy. More

by mitchloidolt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2021 -

Tustin Mazda responded

mitchloidolt, Thank you for the opportunity to serve you. It was our pleasure!

January 04, 2021

5 star service every time I bring my Mazda CX-5 in for scheduled maintenance. The video walk around with the mechanic explaining the work done and the status of the wear items goes the extra mile. Thanks More

by David H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jefferson Norona
January 01, 2021

Customer service is very nice and welcoming. When you take your car for service, they send a video of what they are doing on your car. More

by Sam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2020

Great service and comfortable waiting area. Jefferson was very helpful in getting me scheduled and my problem addressed. Also gave me good advice on a windshield problem I brought up More

by kenfox6979
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jefferson Norona
December 29, 2020

Joshua was courteous, attentive, and overall very helpful! 5 stars. I would certainly make him my go to advisor when I need service. Thank you Joshua! More

by Alyssaceja
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2020 -

Tustin Mazda responded

Alyssaceja, Thank you for the opportunity to serve you. It was our pleasure!

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