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Tustin Mazda - Service Center

Tustin, CA

5.0
827 Reviews

827 Reviews of Tustin Mazda - Service Center

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June 12, 2024

Very friendly staff! They answered all of my questions and even booked complimentary Lyft rides for me so that I could go back home and then back to get my car once the s More

by MissyK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damian Escobedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Tustin Mazda responded

Thank you for the opportunity to serve you. It was our pleasure!

June 11, 2024

Elle provided amazing service. She is very knowledgeable and was able to answer all my questions. She was attentive to my concerns and made sure I got the help I needed More

by Denise.B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elle Cervantes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Tustin Mazda responded

Thank you for the opportunity to serve you. It was our pleasure!

June 08, 2024

I coincidentally always get Dilan as my service advisor and im beyond grateful. He's very thorough and straight forward and I appreciate that. Thank you for the advice and for taking care of my car! More

by Patty Juarez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2024 -

Tustin Mazda responded

Thank you for the opportunity to serve you. It was our pleasure!

June 06, 2024

The service reps at Tustin Mazda are always incredible and very helpful! Every time I’ve been there for general maintenance everyone is very kind, respectful, and thoughtful! More

by hhunnel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gregg
Jun 07, 2024 -

Tustin Mazda responded

Thank you for the opportunity to serve you. It was our pleasure!

June 05, 2024

Dylan’s customer service is excellent. He is very knowledgeable about Mazda cars. He helps me plan ahead of time when repairs should be done. I love the video were the mechanic shows and e More

by Cecilia Messinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Tustin Mazda responded

Thank you for the opportunity to serve you. It was our pleasure!

June 04, 2024

Excellent service staff that are available to make your life easier anytime you need their vehicle support. Easy going and educated guys to deal with. I expect to keep moving forward with those guys and MA More

by Reinerio Benega
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elle Cervantes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Damian Escobedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2024 -

Tustin Mazda responded

Thank you for the opportunity to serve you. It was our pleasure!

June 01, 2024

Great service. Personable service rep (Josh). Professional. The video of the service technician going over the vehicle was a nice bonus. More

by brdhv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2024 -

Tustin Mazda responded

Thank you for the opportunity to serve you. It was our pleasure!

May 24, 2024

Best service department in Orange County. Tony Mattingly makes sure everything is right before returning the car to his customers! More

by Sklarfam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Feinstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2024 -

Tustin Mazda responded

Thank you for the opportunity to serve you. It was our pleasure!

May 21, 2024

Josh kindly helped me to learn information I need for the car and possible services to do for the future. I appreciate to communicate with him. More

by prodo1213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2024 -

Tustin Mazda responded

Thank you for the opportunity to serve you. It was our pleasure!

May 20, 2024

Elle is simply the best. She has helped us during several years and her level of service is always great. She is very honest and always keeps us informed about status updates More

by Dafne C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elle Cervantes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Tustin Mazda responded

Thank you for the opportunity to serve you. It was our pleasure!

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