Tustin Mazda

I received an offer to sell back my 2010 Mazda3 at $1000 over blue book ++ other incentives ie. 0% interest, customer loyalty. I was a bit sceptical but I knew that I was interested in a slight upgrade. My over blue book ++ other incentives ie. 0% interest, customer loyalty. I was a bit sceptical but I knew that I was interested in a slight upgrade. My Mazda3 was a great deal and vehicle but thought I would check the remaining Mazda6's available. Since, I have noticed Mazda sets the agressive incentive standards in the industry and other brands follow their lead. I have never enjoyed the process of a new car purchase before. Jeff did a great job of letting me lead the process and he filled in the blanks as needed. It was a pleasure working with Jeff to get the deal that I needed. The smoothest and quickest transition imanginable. I am enjoying my new ride even more than my previous Mazda. Great work Mazda, I look forward to our next partnership. Yes, that is what it feels like a partnership. Kudos to the service department, in specific Mick makes you feel welcome and somebody you can trust. The shuttle driver is another asset to your entire team. Take care of them Patterson. More

For the 1st time my husband and I have decided to go for a brand new car instead of a used one. Jeff Lesniak, our sales representative was great to deal with. He was friendly but professional, which made ou a brand new car instead of a used one. Jeff Lesniak, our sales representative was great to deal with. He was friendly but professional, which made our experience at Tustin Mazda very pleasurable. Would go there again. More

After searching for a car from various dealerships in and around the Orange County and Los Angeles areas, I came to Tustin Mazda. The service was amazing. The employees went above and beyond to help me fin around the Orange County and Los Angeles areas, I came to Tustin Mazda. The service was amazing. The employees went above and beyond to help me find the car that I was looking for, at a price that fit my needs. I was very pleased with my purchase, and would recommend this dealership to both my family and friends. More

I just purchased my 2011 Mazda 3 from this dealership on Sunday, April 3rd and was so incredibly happy with the excellent customer service they provided me and my boyfriend during my time spent there. They Sunday, April 3rd and was so incredibly happy with the excellent customer service they provided me and my boyfriend during my time spent there. They offered us drinks and access to their computers to get the information they needed. In addition, Sammy was very informative and friendly that he made my experience as good as it can be for a first time car buyer :) With regard to Management, Mike made my experience a greater one when he helped me in every way possible in giving me a good deal and definitely made my trip to the dealership the best possible. I truly appreciate excellent customer service and greatly appreciated the fact that they understood my situation and made things work for me in which they did. Tustin Mazda is the best! Thank you for making my life a little easier now that I have a brand new car :) More

My experience has been nothing, but great!Friendliest Team around! I just leased my new Mazda CX-7 here. My first lease ever and thank you to a big Mike who went over the leasing agreement with me end Team around! I just leased my new Mazda CX-7 here. My first lease ever and thank you to a big Mike who went over the leasing agreement with me end explained all to my understanding. The professionalism and personal attention I received from Shaun McCray made my car buying experience a smooth,I never felt pressured in any way, and comfortable transaction.So excited to drive my new MAZDA CX-7. I would recommend Shaun McCray enthusiastically and without hesitation to anyone considering the purchase of a Mazda. Shaun will hook you up:) I will be back for my free car washes...yay. Thanks Shaun!!! More

It's really very simple. This entire team of people at Tustin Mazda were welcoming, honest and straightforward. When they say they are going to do something ... they do it! If they commit to something, y Tustin Mazda were welcoming, honest and straightforward. When they say they are going to do something ... they do it! If they commit to something, you can count on it happening. And their approach to dealing with customers is something that permeates the entire organization. I spoke with 9 different people in the store over a period of two months, from receptionist to sales staff to sales management to the owner, John Patterson. Each treated me as though there was nothing they wouldn't do to help me, and to gain my business. I love the car (a CX-9), appreciate the people who I worked with, and am confident that I will be treated the same way each and every time I come back to Tustin Mazda. More

I bought a 2011 Mazda 3. Vinnie was awesome....really easy going, not pushy, slick or slimy. I got good treatment all around and a good price. When we discovered a very small scratch on the car I was g easy going, not pushy, slick or slimy. I got good treatment all around and a good price. When we discovered a very small scratch on the car I was going to buy they had the body shop buff it out but since they weren't 100% satisfied with the result they just found me another one - I picked it up the next day. More

We went in to purchase a new CX-9. Our Sales Associate Drazen met us at the door and was very courteous and respectful throughtout the entire transaction. He was very accommodating in addressing all of my Drazen met us at the door and was very courteous and respectful throughtout the entire transaction. He was very accommodating in addressing all of my wifes questions and concerns. After we made the purchase, he sat with us and went through the car manual, and then walked around the car with us and showed us how everything worked!! I have never had such a positive car buying experience in my life. Mr. Patterson, the owner, has a great and enthusiastic work force behind him. Go meet Drazen and the crew at Tustin Mazda!! More

I first must say it says something when the owner of the dealer is as active in a deal as any other salesman on the floor. Very impressive, and speaks volume as to what kind of quality people are at Tustin/ dealer is as active in a deal as any other salesman on the floor. Very impressive, and speaks volume as to what kind of quality people are at Tustin/OC Mazda. I feel I got a killer deal on a 2011 Mazda3 Hatchback, with far more options I had originally looked for, at roughly what I had figured (money wise) on a "stripped down" model. The customer service was great, continuously making sure we had everything we needed, and knew when to walk away so I can talk it over with my father. John and Jim were not pushy at all, and were very transparent in every aspect of the deal- from trade in to finance. I would highly recommend this dealer, and can honestly say I hope this is one dealer I would love to see expand and grow. More

The customer service is absolutely fantastic. The employees are very friendly, yet they don't crowd you in any way. Everyone from sales to financing was very honest and straight forward and didn't t employees are very friendly, yet they don't crowd you in any way. Everyone from sales to financing was very honest and straight forward and didn't try to play any games. You read everywhere that car buying is such a frustrating experiencing, but when I came here, it was the exact opposite - you will actually ENJOY the process of buying a car. In terms of pricing, I don't think it could get much better. There was no "let me check with my sales manager" for 3 hours, haggling. Through the Costco program, it's simple - they sell you the vehicles at invoice - not a penny more. I highly recommend this place to anyone looking to get a new Mazda. Save yourself the hassle and save yourself some time by going here first before any other dealer. More