Tustin Lexus - Service Center

routine maintenance Friendly and good customer service. Knowledgeable and helpful. Easy process to obtain a rental car for the day. Completed a recall item and receive Friendly and good customer service. Knowledgeable and helpful. Easy process to obtain a rental car for the day. Completed a recall item and received a full tank of gas for completing the recall item. More

Derek is awesome and always takes great care of our cars. We always appreciate the professional service and quick response to our requests. He, and this service center deserve 5 stars. We always appreciate the professional service and quick response to our requests. He, and this service center deserve 5 stars. More

Paul Kim makes a big difference Paul takes care of me each and every time I bring in my Lexus RX for service. I am getting ready to purchase my 3rd Lexus. Paul takes care of me each and every time I bring in my Lexus RX for service. I am getting ready to purchase my 3rd Lexus. More

Very satisfied and highly recommended Love coming to this dealership. You get personalized service every time. My service adviser, Iman Azimi always recommend the best services needed f Love coming to this dealership. You get personalized service every time. My service adviser, Iman Azimi always recommend the best services needed for my IS 350. I've been dealing with this dealership since 2013, and i am on my third lease. Highly recommend. More

Excellent customer service. Staff is very friendly and efficient. They do quality work and get vehicle ready when promised. While vehicle in shop, they provided a nice courtesy v Staff is very friendly and efficient. They do quality work and get vehicle ready when promised. While vehicle in shop, they provided a nice courtesy vehicle to me for me to use . More

My navigation was issue for 3 times finally fixed on 3rd time and I do not have problems anymore it is working good so far. time and I do not have problems anymore it is working good so far. More

Excellent Service I am always pleased with the service I receive at Tustin Lexus and have been coming to this location for years! Rick Massucci takes care of all my co I am always pleased with the service I receive at Tustin Lexus and have been coming to this location for years! Rick Massucci takes care of all my concerns! More

GX 460 always friendly and helpful. keeps me updated on condition and time. seeks me out to keep me informed about progress. readily offers loaners to keep m always friendly and helpful. keeps me updated on condition and time. seeks me out to keep me informed about progress. readily offers loaners to keep me going More

Mr. Kim was responsive and well versed in the product, efficient and professional I enjoyed working with him and will was him on my next appointment efficient and professional I enjoyed working with him and will was him on my next appointment More

I love my Lexus CT 200h & Lexus Tustin Service! I love my Lexus CT 200h and Tustin Lexus Service keeps my CT in tip top shape. I have owned it since 2011 and I will drive it until it dies which is a I love my Lexus CT 200h and Tustin Lexus Service keeps my CT in tip top shape. I have owned it since 2011 and I will drive it until it dies which is a long way off at 77,000 miles because of the superb service I receive. More