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Tustin Lexus - Service Center

Tustin, CA

4.8
942 Reviews

942 Reviews of Tustin Lexus - Service Center

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March 21, 2019

AWESOME SERVICE!! Tustin Lexus Service Team goes above and beyond during and after service by providing excellent accommodations and understands customer needs. Friend More

by Jae
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rick Massucci
Mar 22, 2019 -

Tustin Lexus responded

Jae, we are glad to hear your visit went well. Please let us know how we can help in the future!

March 07, 2019

Excellent service at Tustin Lexus From the time I make an appointment for service, I know that everything will be handled promptly and with courtesy. I have been dealing with the same More

by Pauliedave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Iman Azimi
Mar 11, 2019 -

Tustin Lexus responded

Thank you so much for the wonderful rating! It's an honor to be your dealership of choice when you need quality service for your vehicle. We are happy to hear Iman is always knowledgeable and helpful whenever you need your vehicle serviced. We appreciate your business and look forward to seeing you on your next visit!

March 05, 2019

These guys will take care of you. If you need your car service or are in need of parts give them a call. The 5 years that I've been coming here I've never had a problem. They always ta More

by RonMexico
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Massucci, Jeremy Harris
Mar 07, 2019 -

Tustin Lexus responded

Thank you for your kind words and continued support of Tustin Lexus. This means a great deal to us. Rick, Jeremy, and the entire service team aim to provide the best possible service for all of our guests. We can't wait to help you with your next vehicle need!

February 17, 2019

Everything went well Easy process great service and friendly employees I was greeted as soon as entered the area , Iman took care of all my request a loaner was available More

by Maryam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Iman Azimi
Feb 19, 2019 -

Tustin Lexus responded

Maryam, thanks for rating us! Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed working with Iman. Thank you for your business and we look forward to seeing you again in the future!

February 14, 2019

Excellent service Friendly, helpful, seeks ways to help. Came out to keep me informed of the progress of the work. Have great loan cars that are current. More

by Lexus owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Chen, Derek Kincebach
Feb 15, 2019 -

Tustin Lexus responded

Thanks for the review! We're happy that we could provide helpful service and keep you informed. Come back again soon!

May 25, 2018

Excellent service experience thanks to my service Consultant Excellent service! I always get my vehicle serviced at Tustin Lexus because of my service advisor , I drive from far away because I like the treatment More

by Lexie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Iman Azimi
May 30, 2018 -

Tustin Lexus responded

Thank you so much for the great review! It's awesome to hear that the service team has been so helpful, Iman will be excited to hear your kind words. We appreciate your continued business and if there is anything else we can do to help you feel free to reach out!

March 28, 2018

George Chan helped our family George was sincere and compassionate concerning our family’s budget for repairs of our vehicle. He was thorough with having the techs complete the tun More

by SharonGarvey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Chen
Mar 30, 2018 -

Tustin Lexus responded

Thank you so much for the review, Sharon. It's wonderful to hear that George was so sincere and compassionate during your visit with us. We're glad that he was able to work with your family's budget in order to help you. We appreciate your visit, we look forward to your next visit with us.

December 11, 2017

excellent service Iman is a great asset to Lexus, my service experience was excellent, Iman is on top things with a great personality, he has a can do attitude and the More

by lexusis250
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Iman Azimi
May 01, 2017

Paul Kim Under promised and over delivered Service Advisor Paul Kim is polite, courteous and conscientious. Our service needs were complicated involving different specialities within the servic More

by Acupunctureworks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Kim
April 25, 2017

Always fantastic service ! Derek Kincebach always does an excellent job keeping our cars in top condition. He knows the vehicles and makes sure the required maintenance is done More

by Whyascreenname
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Kincebach
Apr 28, 2017 -

Tustin Lexus responded

Thank you for your kind words about our dealership, especially Derek! Please let us know if there's anything else we can do for you.

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