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942 Reviews of Tustin Lexus - Service Center
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July 27, 2019
Very happy and pleased with my service each time! I have purchased 3 vehicles from Tustin Lexus and have been very impressed with their staff and professionalism! I would highly recommend them to anyo I have purchased 3 vehicles from Tustin Lexus and have been very impressed with their staff and professionalism! I would highly recommend them to anyone looking for a car or need service! More
by April123
Employees Worked With
Rick has been amazing to work with over the years and has a great personality and smile!, Rick Massucci
July 24, 2019
Courteous, Friendly and Efficient Everybody I dealt with on staff was courteous, friendly, efficient and knowledgeable. It was a pleasure to do business with them. I always take my car Everybody I dealt with on staff was courteous, friendly, efficient and knowledgeable. It was a pleasure to do business with them. I always take my car there. More
by VickiO
Employees Worked With
Steve Brunsworth
July 10, 2019
Best Dealer / customer service Best customer service " I would never take my car anywhere else for service, I like the environment, my service advisor was Iman Azimi he was very ni Best customer service " I would never take my car anywhere else for service, I like the environment, my service advisor was Iman Azimi he was very nice, friendly and knowledgable I would strongly recommend Tustin Lexus . More
by Khaleel Almusawi
Employees Worked With
Iman Azimi
June 14, 2019
Tustin Lexus Service Consultant-RICK MASSUCCI is a pro! I recently needed to take my GSF 350 in for an Oil change and regular visit and have not worked with Service Consultant-RICK MASSUCCI until this past I recently needed to take my GSF 350 in for an Oil change and regular visit and have not worked with Service Consultant-RICK MASSUCCI until this past time, the guy is a Pro and got me in and out quickly, was very fair and honest about additional items that failed while I was in like my factory Battery that needed replacement, and got me a Pro-rate which is cool as I used to be in the business and appreciated that..I recommend seeing Rick and the Tustin Lexus Service Department, thumbs up! Mark More
by GSFMark-OC!
Employees Worked With
Rick Massucci
May 30, 2019
Recent service I took my 2013 RX in for service last week. Spoke with Steve Brunsworth while Iman was finishing up with another client, it was nice to catch up with I took my 2013 RX in for service last week. Spoke with Steve Brunsworth while Iman was finishing up with another client, it was nice to catch up with him. They serviced my vehicle and I am happy as always with Tustin Lexus service department and staff. More
by Happy customer
Employees Worked With
Steve Brunsworth, Iman Azimi
May 26, 2019
Maintenance I Received prompt, courteous and efficient service when I brought my car in for the regularly scheduled maintenance and Service was completed by the p I Received prompt, courteous and efficient service when I brought my car in for the regularly scheduled maintenance and Service was completed by the promised time. More
by Lexus guy
Employees Worked With
Paul Kim
May 20, 2019
Very quick and great Service Manager - George Glover Very quick and great Service Manager by George Glover. Had issue with needing a new tire and he looked for other outside pricing since Lexus says they Very quick and great Service Manager by George Glover. Had issue with needing a new tire and he looked for other outside pricing since Lexus says they will match prices. Unfortunately, the promotion was newly implemented and no one at the department knew how to apply the lower tire price, so George will be calling me back when he returns on Tuesday after talking to people in the know. This way I can be refunded the difference in Lexus price and other lower market price. More
by Nomi
Employees Worked With
George Glover
May 18, 2019
Tustin Lexus Service Recently had my Lexus serviced at the above dealership and was quite pleased with the professionalism, promptness and quality of service. Would highly Recently had my Lexus serviced at the above dealership and was quite pleased with the professionalism, promptness and quality of service. Would highly recommend Tustin Lexus.. More
by Lexus
Employees Worked With
Evan Nguyen
April 28, 2019
Satisfied Customer I’m driving the 5th Lexus I’ve leased or purchased from this dealer over the past 20 years. I always have an excellent experience. I’m driving the 5th Lexus I’ve leased or purchased from this dealer over the past 20 years. I always have an excellent experience. More
by Bill 1937
Employees Worked With
Michael D'Amato, Derek Kincebach
April 12, 2019
Service experience. Our Service appointment required additional work and Nick helped us through the process which included a courtesy car. We were pleased with the compl Our Service appointment required additional work and Nick helped us through the process which included a courtesy car. We were pleased with the complete experience. More
by MissK
Employees Worked With
Nehrir, Nick
