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Tustin Lexus - Service Center

Tustin, CA

4.8
940 Reviews

940 Reviews of Tustin Lexus - Service Center

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September 08, 2019

Outstanding Quality Service I’m extremely pleased with the quality and exceptional service from my Service Advisor, Paul Kim. Paul is always professional and very helpful with th More

by LexusGrigsby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Kim
September 06, 2019

Flexible I needed to drop my vehicle of early Sunday morning before hours. They handled the service and had it out front for me after business hours because I More

by Sam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul
August 31, 2019

great service from Derek Derek was very helpful and provided great follow up. he was also very thorough in providing me with the information needed to take care of my service More

by bruinmike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Kincebach
August 28, 2019

Service check up Derek is an excellent service advisor. He makes the process very seamless with scheduling and dropping off my vehicle for service. He’s always very More

by Anguyen718
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Kincebach
August 26, 2019

Friendly and faster service Brando Alegre is a very nice service consultant.He very nice and friendly help me to finished my Lexus RX450HL 15000 miles service. Thank you Bran More

by John196
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brando Alegre
August 22, 2019

Great service Lexus is warranting the dash on my 11 year old Lexus. Very impressed with Lexus! Great friendly service at Tustin Lexus, felt comfortable throughout More

by jkim0130
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brando Alegre
August 13, 2019

Most recent service visit. I have been a customer of Tustin Lexus for 28 years and am always treated well.I can count on quality work for a fair price! More

by Capnray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brando Allegre, Iman Azimi, Rick Massucci, George Chen, Derek Kincebach
August 01, 2019

10 Years of Great Vehicles and Service The service advisors are helpful and competent. Thanks to Rick M. for always working with me on my last minute needs. Terrific vehicles and service. More

by Dr. LC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan, Rick Massucci
July 27, 2019

Very happy and pleased with my service each time! I have purchased 3 vehicles from Tustin Lexus and have been very impressed with their staff and professionalism! I would highly recommend them to anyo More

by April123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick has been amazing to work with over the years and has a great personality and smile!, Rick Massucci
July 24, 2019

Courteous, Friendly and Efficient Everybody I dealt with on staff was courteous, friendly, efficient and knowledgeable. It was a pleasure to do business with them. I always take my car More

by VickiO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Brunsworth
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