Tustin Lexus - Service Center

Everything was smooth and service was excellent! Service manager was very helpful. Getting the loaner was easy and care was done at the time promised. manager was very helpful. Getting the loaner was easy and care was done at the time promised. More

Excellent service. Prompt and quick. Provided a new loaner car during service. Courteous and helpful. Would strongly recommend to anyone who owns a lexus. Got appointment right away. loaner car during service. Courteous and helpful. Would strongly recommend to anyone who owns a lexus. Got appointment right away. More

Service work after Ann accident I have worked with Derek, my service advisor, for many years. I wouldn't take my cars anywhere else!! He is always professional! He always gets back I have worked with Derek, my service advisor, for many years. I wouldn't take my cars anywhere else!! He is always professional! He always gets back tome in a timely manor. I trust him completely. More

I’ve used this dealership for servicing my Lexus since 2006, and have always received excellent service. During the COVID-19 outbreak, they were kind enough to pick up my car for servicing and return it t 2006, and have always received excellent service. During the COVID-19 outbreak, they were kind enough to pick up my car for servicing and return it to my home when they were done, allowing me to stay home as recommended by health officials. More

50,000 mile service As always, Iman provided prompt, professional service. He was pleasant and efficient. The work was completed timely. The use of a loaner car is a nice As always, Iman provided prompt, professional service. He was pleasant and efficient. The work was completed timely. The use of a loaner car is a nice bonus! More

MR. IMAN helped me with the recall service for the lexus rx. It is always a pleasure to have my cars serviced by him. As usual, loaner car was ready , and it was a great experience to drop off my cat, an rx. It is always a pleasure to have my cars serviced by him. As usual, loaner car was ready , and it was a great experience to drop off my cat, and when my car was ready , it was all fixed nice and clean ready to go. Thankyou Mr. Iman for the great service!!=) i always have a best experience in servicing my cars!!=) More

The service personnel are easy to work with and very accommodating. As a doctor my schedule is ever-changing and Rick M. is so easygoing about the fact that I not only drop off my car when I can, alway accommodating. As a doctor my schedule is ever-changing and Rick M. is so easygoing about the fact that I not only drop off my car when I can, always without an appointment, but also ensuring I leave in a loaner vehicle. Questions are answered quickly, and communication is clear and efficient. More

Nick told me it would be a fast service and it was. Thanks, Nick was good about notifying me when the car was ready. I appreciated his attention. He answered my questions satisfactorily. He estimated the tim Nick was good about notifying me when the car was ready. I appreciated his attention. He answered my questions satisfactorily. He estimated the time for service fairly accurately. More

courteous and understanding They service representatives are always courteous and understanding to your service requests, caring and not pressuring. First time experience with Mr They service representatives are always courteous and understanding to your service requests, caring and not pressuring. First time experience with Mr Brunsworth and his technician on referral to him was excellent and since then have been going there even though I have to travel a longer distance from my nearby Cerritos location dealership where I bought it. More

Tustin Lexus does a great job servicing my 13 year old GS 350. I have 230,000 miles on my car. Rick M always gives me great advice, his is always prompt and courteous! 350. I have 230,000 miles on my car. Rick M always gives me great advice, his is always prompt and courteous! More