Tustin Lexus - Service Center

Nick is the best service advisor. My appointment was quick & my car is was perfectly clean. Thank you Nick & Tustin Lexus for keeping me happy & my car good as new! quick & my car is was perfectly clean. Thank you Nick & Tustin Lexus for keeping me happy & my car good as new! More

regular service Evan is great. always kept me well informed and expedited my service. On time and on budget. waiting area is a little spartan and has the News on all Evan is great. always kept me well informed and expedited my service. On time and on budget. waiting area is a little spartan and has the News on all the time. More

Excellent customer service. Text messages to keep you updated during the entire repair process. Very friendly staff and always a loaner car when you need it. Highly recommend!! updated during the entire repair process. Very friendly staff and always a loaner car when you need it. Highly recommend!! More

You can rely on Paul Kim in service dept and on Tustin Lexus Thank you, Paul, for keeping my car -- with my family inside it -- safe and comfortable on the road. First-rate customer service as always. I apprecia Thank you, Paul, for keeping my car -- with my family inside it -- safe and comfortable on the road. First-rate customer service as always. I appreciate the extra health protocols in place at Tustin Lexus incl. employee masking, surface sanitation in cars, etc. Sets a standard for other Orange County companies to watch and learn. Oh, and whenever you're ready ... all-electric Lexus, please. More

Superior Service I have never been disappointed with with the service provif=ded by Tustin Lexus. They always go the extra mile. I highly recommend the service depar I have never been disappointed with with the service provif=ded by Tustin Lexus. They always go the extra mile. I highly recommend the service department. More

Came in for my Lexus GX 460 Regular Maintenance We have two cars with Lexus and our go to man is Rick, he is always super courteous, knowledgeable and helpful. Our service is always prompt and will We have two cars with Lexus and our go to man is Rick, he is always super courteous, knowledgeable and helpful. Our service is always prompt and will always put us in a loaner when needed. I highly recommend him! More

Iman is courteous and professional, I am treated as a valued customer and hope this service continues. My service is prompt and efficient, and receiving a loaner vehicle is appreciated immensely. valued customer and hope this service continues. My service is prompt and efficient, and receiving a loaner vehicle is appreciated immensely. More

Excellent Service Besides having purchased two vehicles from this dealership, I always return there for my service appointments. Iman Azimi has been my Service Consult Besides having purchased two vehicles from this dealership, I always return there for my service appointments. Iman Azimi has been my Service Consultant for many years and I would be at a loss without him. He is extremely knowledgeable and I have complete faith in his recommendations. More

Excellent service My daughter's Lexus was being towed from LA to Tustin Lexus for service. Iman Azimi talked care of all the arrangements for us. Perfect job. Also much My daughter's Lexus was being towed from LA to Tustin Lexus for service. Iman Azimi talked care of all the arrangements for us. Perfect job. Also much appreciated the protection your service department provides for customers. Masks, screens, hand cleaners, etc. Thank you. More

I had a recall on my car. The service manager Brando was great to work with. And besides the recall he did my 10,000 mile check up, etc. They offered to pick up my car and take it to the dealership. Alex great to work with. And besides the recall he did my 10,000 mile check up, etc. They offered to pick up my car and take it to the dealership. Alex picked up my car and was very professional. They was a lot of communication in regards to my appointment, where my car was, when it was being worked on, and when it was being returned back. They all work great as a team. More